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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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March 26, 2021

Why are you asking for another review rating from me?I Why are you asking for another review rating from me? I gave you a FANTASTIC rating.. I do not remember the names! I place the invoice away. More

by EVANJOE610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Our representative was great. She gave an accurate description and quote at time of drop off, confirmed after drop of the amount, and was accurate when I picked our car up at the location. More

by TSTOUT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ratkay
Mar 25, 2021 -

Volvo Cars Princeton responded

Thanks for sharing your thoughts about your experience with Shannon here at Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

March 23, 2021

Exceptional services as always. They picked it up from my house, serviced it and returned it same day as promised. This makes servicing the car super easy. More

by GENE.WALCZAK
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Volvo Cars Princeton responded

Thank you, Gene, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

March 23, 2021

Service was efficient and very courteous. I waited for my car and it was done as promised. Couldn't ask for more. Marc answered all my questions and was incredibly helpful. More

by merritt_household
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear that our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2021

Great friendly service. I didn’t expect to pay $200 since I have a pre-paid maintenance contract It required a sensor to remove a message on my dashboard. Thank you, Cathy Nemeth More

by CNEMETH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Volvo Cars Princeton responded

Cathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 17, 2021

This was my first visit to Volvo Cars Princeton, and I was very happy that Long Motors continues to offer the efficient and caring customer service that I have experienced at of their locations in the p More

by GARY.GIGLIOTTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Volvo Cars Princeton responded

Gary, We appreciate your business and our team looks forward to serving you again soon!

March 15, 2021

Always professional and a pleasant to deal with whether getting a regular service or coming into the shop for a repair. The loaner vehicle availability is key. More

by KF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Mar 15, 2021 -

Volvo Cars Princeton responded

Thank you for sharing your thoughts about your experience with the service department here at Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

March 13, 2021

I was greeted by a professional caring team. They were solution oriented, friendly , helpful and understanding. Without question, everyone I came into contact with was customer focused More

by jackie.immordino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name was Stefanie
Mar 14, 2021 -

Volvo Cars Princeton responded

Thank you, Jackie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Volvo Cars Princeton.

March 12, 2021

Emerson was very helpful and friendly. One problem was fixed and the second problem is being further evaluated. I will be back after driving for a while so they can find a leak. Emerson explained everyt More

by KEVIN.BOZARTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson, Robert
Mar 13, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this review, Kevin! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2021

It was a pleasure working with the Volvo organization. Hunter picked up my car and a part had to be ordered. They had to keep my car over night and the next day they returned my car . Absolutely a wonderf More

by JOAN.NEEDHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Small
Mar 05, 2021 -

Volvo Cars Princeton responded

Thank you, Joan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

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