Volvo Cars Princeton - Service Center

My parents and I have been buying volvo's from Volvo of Princeton for 11 years (which probably totals about 4 cars over that span of time). I've dealt with a lot of dealerships over my lifetime, and no on Princeton for 11 years (which probably totals about 4 cars over that span of time). I've dealt with a lot of dealerships over my lifetime, and no one comes close to the level of service, the attention to detail and the character of the folks at Volvo of Princeton. I'm still driving a Volvo Cross Country (130 thousand miles) purchased by our family from the dealership 10 years ago,and over the years they have gone way above and beyond to keep our car running and to keep us happy. I've even had instances where (with a difficult repair job that entailed two visits) they simply did not charge me until they got the problem figured out and had the car running in top condition. I have never seen a dealer do this. But they have a level of committment to keeping their customers happy that is really about the life-time they will work with you. They will also go out of their way to give you a loaner car and make life as easy as possible for you when you need service. I could not recommend anyone as highly as these guys, and I wish all dealerships had half the honesty and integrity they have! More

My wife and I can't say enough good things about all three of the Long family Volvo dealerships. We have had dealings with each, and in every case have been completely satisfied with the work, price an three of the Long family Volvo dealerships. We have had dealings with each, and in every case have been completely satisfied with the work, price and professionalism we experienced. And, maybe even more importantly, their customer service is outstanding. Some examples: When we schedule service, someone from the dealership comes out picks up the car, leaving a loaner behind. In fact, they even switch the car seats from one car to the other. When a service manager calls my wife to explain work that needs to be done on one of the cars, it is done so in a manner that my wife can understand. She is admittedly not a "car person", but she is comfortable making "car decisions". In every case our car is returned in perfect working order, clean, on-time, and at a price that…well…makes us smile. Thank you Volvo of Princeton! More