Volvo Cars Princeton - Service Center

Amazing I came in with and emergency oil problem. They got me in right away and took care of my car. I felt like the genuinely had my best interest in mind. I came in with and emergency oil problem. They got me in right away and took care of my car. I felt like the genuinely had my best interest in mind. More

sales and service My family has been buying cars from Chris Long for 25 years. He has such enthusiasm for the business and has always taken our needs into account and My family has been buying cars from Chris Long for 25 years. He has such enthusiasm for the business and has always taken our needs into account and has guided us in the right direction. The service is excellent, friendly and honest. Chris personally took me on a tour of the current renovations and the facility is going to be state of the art and will make buying and servicing our cars there even more enjoyable. The long family has a tremendously high reputation for excellence and truly treats us like family and that is why we return each and every time to purchase our new and used cars from Volvo of Princeton. More

Dissapinting service!!! Moved into the area and went to this dealer after seeing the reviews. Our 2000 volvo had no climate control. The service tech said we need a new clima Moved into the area and went to this dealer after seeing the reviews. Our 2000 volvo had no climate control. The service tech said we need a new climate control modular. We were not prepared to spend $1400 dollars on the car so we just had the oil changed. After picking up the car we left it in the garage until a freind offered to look at it. He said the harness was all exposed and the hoses to the airconditioning were loose, all components were loose. I called Princeton Volvo to let them know what happened and the service manager claimed someone else must have done that to the car. I reminded him that he could check his computer to see that the only other person who worked on the car in 15 yrs was Smyth Volvo in Summit NJ, was he accusing them of something. The car is now in a service center run by a freind. We are not sure what that bill will be. I'm very disapointed that Princeton Volvo didn't offer to make things right or at least seem concerned. More

Simply the Best Al and Chris go above and beyond every single time my car goes in for service. They always make sure I have a loaner if the service will take a while Al and Chris go above and beyond every single time my car goes in for service. They always make sure I have a loaner if the service will take a while and constantly update me during the process. I know every aspect of my car is being taking care of and I trust all their recommendations. Volvo of Princeton takes great care of their customers long after the initial sale is made. More

Volvo had the vehicle for 7 hours. Changed the oil (for 65 bucks) and diagnosed that I needed a new compressor (told them that at 9 am). They then recommended about $2000 worth of additional work but told 65 bucks) and diagnosed that I needed a new compressor (told them that at 9 am). They then recommended about $2000 worth of additional work but told me they couldn't do anything more today. Just about the worst experience I've ever had at a dealership. More

Al, my service advisor, explained everything every step of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the bes of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the best I've ever dealt with over the years. I can't thank them enough for their attention and conscientiousness in finding my problem and then fixing it. More

Al was fantastic. He was very helpful and catered to my timelines. My car was ready on time and in fact Al made sure it was ready a bit earlier. timelines. My car was ready on time and in fact Al made sure it was ready a bit earlier. More

Great experience. Had a blow out on Rte 295, but the service team was great and helped us out of a jam. Everyone we dealt with was great, but Matthew was especially helpful. Thanks. service team was great and helped us out of a jam. Everyone we dealt with was great, but Matthew was especially helpful. Thanks. More