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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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June 19, 2019

recall Service person on Saturday afternoon was not the friendliest When I checked in he was almost rude to the point that he acted like I was not suppose to More

by WSCOTT0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for for the feedback as this gives us a chance to correct these matters. We do appreciate you! -Chris long

June 18, 2019

Not as organized as they used to be Very disorganized. The shuttle picked me up but I still had to wait 30 minutes until my car was ready. They washed it but did not dry it. There wer More

by Volvo Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob S (service)
Jun 21, 2019 -

Volvo Cars Princeton responded

Sorry to hear your experience was not 5-star worthy...Thank you for the feedback, as we will use it to better the process.

June 18, 2019

Wonderful experience The service center at Volvo makes your experience as pleasant as could be. The people who work at the service center are kind, courteous, and conscien More

by RHONDAAnn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 09, 2019 -

Volvo Cars Princeton responded

Rhonda, thank you for your stunning review...we greatly appreciate you! -Emerson

June 17, 2019

Great service! Love Princeton Volvo! Service managers are super polite and explain everything I needed to get done, service was quick and I was able to work from the More

by patti.gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goldy
Jun 19, 2019 -

Volvo Cars Princeton responded

Patti, thank you for your great review....we greatly appreciate you!

June 16, 2019

Great job You never want to walk out to your car and find all the oil that was inside of it lying in a puddle next to it - but that's what happened. The culpri More

by DP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goldy
Jun 19, 2019 -

Volvo Cars Princeton responded

DP, thank you for this great review...glad we could help you out!

June 15, 2019

Grat service- dcheduled and emergency! Got a quick appointment for routine service - done quickly and cleanly; plus ride back and forth. Needed dead bird removed three days later - took me More

by 50yearswithVolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goldy and Emerson Cambra
Jun 19, 2019 -

Volvo Cars Princeton responded

Thank you for such a great review...so glad we could assist you on short notice!

June 15, 2019

Volvo Suv service great to come to service where I can trust the recommendations for required versus optional work (or which can wait if not a safety concern). prompt More

by XC90-07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Kyu
Jun 19, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review and awesome words!

June 14, 2019

Excellent Service - AS ALWAYS You guys always take care of me. Excellent service, friendly help and a nice clean place to wait (with a truly awesome coffee machine). Thank you - More

by NHURWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 19, 2019 -

Volvo Cars Princeton responded

Nhurwitz, thank you for the 5-star review and kind words!

June 14, 2019

smooth and easy I brought my car in for a maintenance check up. Drop off was quick, paperwork all ready to go. Received a ride back home right away from their wonderf More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson, both drivers to and from Volvo
Jun 19, 2019 -

Volvo Cars Princeton responded

AC, thank you for the 5-star review... so glad you had a great experience here!

June 14, 2019

60K mile service I arrived a few minutes before my scheduled appointment and was greeted quickly and pleasantly. My loaner car was available when the necessary paperwo More

by Dr*7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goldy was my service advisor.
Jun 19, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review!

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