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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.8
630 Reviews

630 Reviews of Volvo Cars Princeton - Service Center

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June 24, 2019

10000 mile checkup and recall service-XC60 I used the volvo Cars of Princeton to set up my appointment. Updated reminders were sent for my service. When I showed up for my appointment I had a a More

by etudeski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review.. we really appreciate you and your return business. -Emerson

June 24, 2019

Service was outstanding Everything was on time and efficient. Waiting room was accommodating and pleasant. Service rep came out to find me to advise the job was complete More

by fleet manager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot ser ice members name.
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review. We really appreciate you! -Chris Long

June 24, 2019

Volvo XC90 Love this place, excellent service , great Mechanic, looking forward to work with again.welcoming, fast, friendly nature and professional. most hones More

by IAVARMA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review and awesome words! we really appreciate you. -Chris Long

June 24, 2019

Good Customer service Customer service is good but service pricing is too high. Appreciate the shuttle service. Got a quick appointment on urgent basis as the car battery w More

by SURESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kesting
Jul 09, 2019 -

Volvo Cars Princeton responded

Suresh, thank you for the 5-star review...we sincerely appreciate you!

June 24, 2019

Excellent customer service I dropped in on a rainy day with my driver windshield wiper needing replacement. I was welcomed, told it would take a few minutes. They looked up my v More

by kruckdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen/33
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review... so pleased we were able to serve you! -John

June 24, 2019

Great service . The whole Princeton team is very accommodating. Never a concern when they have my vehicle. Jason is very knowledgeable about all things Volvo care!! More

by trecandles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review and your return service! We truly appreciate you!

June 21, 2019

Service Everyone in service was very accommodating and friendly. They were efficient and considerate of my time. Unfortunately there was No loaner car availab More

by jessdumont526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 09, 2019 -

Volvo Cars Princeton responded

Jess, thank you for the positive feedback...we really appreciate you! -Emerson

June 21, 2019

My car wouldn't start. The problems were difficult to analyze, and took some time, but you kept at it, got the parts not easily available, and got it running again. More

by RGATAKFC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jun 28, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review...glad we could assist and satisfy your needs!

June 19, 2019

recall Service person on Saturday afternoon was not the friendliest When I checked in he was almost rude to the point that he acted like I was not suppose to More

by WSCOTT0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for for the feedback as this gives us a chance to correct these matters. We do appreciate you! -Chris long

June 19, 2019

The job was done to my satisfaction Service Manager Matt was helpful in working with me on the issue I had, and Shaun in the service area was very good in analyzing the problem and repai More

by JEFFDICKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager - Matt
Jul 09, 2019 -

Volvo Cars Princeton responded

Jeff, thank you for the 5-star review...we really appreciate you! -Marc Pare (Svc Dir)

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