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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.8
630 Reviews

630 Reviews of Volvo Cars Princeton - Service Center

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July 09, 2019

100k service Not pushy at all. Told me what they would recommend and what was absolutely critical versus nice to have. Always very pleasant and helpful. Thanks More

by rychud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John?
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the positive feedback...we really appreciate you!

July 05, 2019

26 Year Old Car-Needed work Volvo of Princeton took care of the needs of the owner and car. There were several issues. No computers telling the mechanic what to replace or what More

by TBrennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Matt Long
Jul 09, 2019 -

Volvo Cars Princeton responded

Brennan, thank you for the 5-star review and such kind words! -Matt Long

July 04, 2019

Service of XC 90 Busy morning for all of us but we got through it . Nice job Emerson .....got me out in and out in a reasonable time . Bob More

by EQUINEINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Services -Matt, Emerson and Jason
Jul 09, 2019 -

Volvo Cars Princeton responded

Bob, thank you for the positive feedback...we truly appreciate you! -Matt Long

July 04, 2019

Great service I got a warning msg of “low tire pressure of rear right tire” form my XC 90 and panicked for I have a coming trip to DC in four days, so I drove direc More

by LING0655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill at service
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the positive feedback and delightful words! Glad we were able to serve you! -Chris Long

July 04, 2019

First Service Went Smoothly In addition to a couple of recall items, the first servicing of my new 2018 XC60 T8 was easy as pie. I appreciated the use of a loaner. They also answ More

by evolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Cannot recall the names.
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review!

June 28, 2019

something changed and not for the best there was a total personnel turnover in the service department since my wife's last visit with our Volvo, and she came away quite displeased. th More

by not_happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
nobody we can remember
June 27, 2019

Super Always pleased with my Volvo service. Representatives are always cordial and very helpful. Have known the Long family for some 45 years and can alw More

by CCGILLIGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service employees very helpful, Paul Melhus
Jul 09, 2019 -

Volvo Cars Princeton responded

Gilligan, thank you for the "SUPER" review and recommendation!! We truly appreciate you and your return business. -Chris Long

June 25, 2019

Excellent service experience New to the area and first time using this dealership for a service appointment. The staff (Bill Goldy) was outstanding - professional, knowledgeable a More

by ja-princeton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Goldy
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review! Welcome to Volvo Country! -Bill Goldy

June 25, 2019

Nice people but they never repaired the wiring to the fan That the mice chewed, although we asked twice. They have supposedly ordered a new fan but we have not heard from them. We can’t drive the car with no More

by DINABR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees not included
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the feedback..Sorry to hear of this matter. Please give us a call, if this matter has not been resolved yet. -Marc Pare

June 24, 2019

Bill gave great service Bill Goldy went out of his way to ensure we were taken care of.Found issues and had them repaired. It was a pleasure to work with him. More

by MJOSEPHSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goldy
Jul 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 'GREAT" review....so glad we could be of service to you and yours! -Bill

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