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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.8
630 Reviews

630 Reviews of Volvo Cars Princeton - Service Center

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July 15, 2019

Good 30k mi warranty service I received a good 30k mile service that was covered by warranty. The dealership noticed that air was leaking from my post-market tire caps. I also a More

by STACYHR424
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen
Jul 15, 2019 -

Volvo Cars Princeton responded

Stacy, thank you for the 5-star review... we truly appreciate you! -John

July 15, 2019

great customer service Service crew was ready and waiting as I pulled in. Greeted by name, paperwork and loaner car ready. Emerson was helpful and attentive. Overall, great More

by Michaelb.fox09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cabara
Jul 15, 2019 -

Volvo Cars Princeton responded

Michael, thank you for the 5-star review...we really appreciate you! -Emerson

July 15, 2019

Fixed my flaky AC, Thank you!! I'd give them a 5 star rating if it wasn't for cost. Granted they had to replace the condenser unit which is a 4 figure repair cost and took 2 days to More

by NJCaNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen (SP) Come on, add some of your service department staff above!! :-)
Jul 15, 2019 -

Volvo Cars Princeton responded

Thank you for the awesome 5-star review.and candid words...we greatly appreciate you! -John

July 15, 2019

Very pleased My service was superb from the moment I called for an appointment, had contacts with the service professionals, received a loaner car excellence, and More

by MLEWIS50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Jul 16, 2019 -

Volvo Cars Princeton responded

MJL, thank you for the 5-star review and amazing words about us...we truly appreciate it! -Emerson

July 15, 2019

Brakes and tires check Brake work was completed to my satisfaction and in a timely manner. Tires also needed replaced but I opted to have that work done outside of Volvo. More

by MDAMIANO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in the service department
Jul 16, 2019 -

Volvo Cars Princeton responded

Thank you for the positive feedback...we appreciate it! -Bill

July 15, 2019

You always get great service @ Volvo My car doesn't need much - a check up every year, oil change and an occasional repair. The guys in service @ Volvo are always courteous, friendly and More

by Jax917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen
Jul 16, 2019 -

Volvo Cars Princeton responded

Jax, thank you for the 5-star review and kind words....we genuinely appreciate you! -John

July 15, 2019

XC60 90,000 mile check in The Princeton Volvo service staff were extremely easy to do business with. They did exactly what was determined to be needed in a timely way. My s More

by CSPENCER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Volvo Cars Princeton responded

Spencer, thank you for the 5-star review and kind words! -Bill

July 11, 2019

Trustworthy & Caring I brought in my car because of a computer glitch. It was dealt with promptly. Service noticed that a recall of my car had not been dealt with as yet, More

by PARPYDAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall the service intake's name
Jul 15, 2019 -

Volvo Cars Princeton responded

David, thank you for the 5-star review and delightful words! -Chris Long

July 10, 2019

Satisfactory as always This time the service was for a tire which was losing air. A nail was removed, the hole plugged, the wait time satisfactory as was the cost. Thank y More

by JHG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jul 10, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review...we greatly appreciate you!

July 10, 2019

annual service awesome service and friendly staff. Great experience. Nice set up for drinks and snacks.very knowledgeable service ad visor vehicle returned to me nic More

by CHENPDCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Jul 15, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review and your kind words! -Chris Long

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