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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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July 27, 2019

First time service on our 2019 xc60 It was ok. Not what was explained At time of purchase of the car. To rotate tire was an additional charge not part of service More

by chercolan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of persons name , Fred Kesting
Jul 27, 2019 -

Volvo Cars Princeton responded

Thank you for your feedback. - Marc

July 26, 2019

Scheduled maint. service and replace battery Emerson was efficient and courteous and double checked on a car message fault (charging failure) without big fuss. The message had appeared on the car More

by SDALLASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Jul 27, 2019 -

Volvo Cars Princeton responded

Your 5-Star review is appreciated by all of us at Volvo Cars Princeton. It is great to see Emerson continuing to provide professional and quality service to our customers. - Matt Long

July 25, 2019

Needed a tire change Emerson took good care of us and offered to change his schedule to meet our needs. I really appreciated his offer to stay late for us. More

by JBORDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 27, 2019 -

Volvo Cars Princeton responded

Great service is something to strive for, and we are happy to see that Emerson did what was needed to provide you with quality and personalized service. Thank you for your 5-Star review. - Chris Long

July 22, 2019

check engine light on. fixed easily fuel line sensor under warranty. courtesy ride prompt Staff very friendly and quick with diagnostic. Repair carried out in timely ma More

by mikdabrit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 22, 2019 -

Volvo Cars Princeton responded

Thank you for your 5-Star review about our service department here at Volvo Cars Princeton. We are always happy to solve any concerns regarding Volvo vehicles and get you safely back on the road. - Chris Long

July 22, 2019

90,000 service Plus unexpected issues 90,000 service and fixed several problems including the air conditioner. They worked with the extended warranty company to get all appropriate work c More

by MLFREEDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 27, 2019 -

Volvo Cars Princeton responded

Providing quality service to our customers is important to us, so we thank you for acknowledging our team here at Volvo Cars Princeton with a 5-Star review. - Matt Long

July 22, 2019

Upgrading certain problems. As always, Princeton Volvo like their cars is first rate from their customer service team who are extremely friendly and helpful to the work that was More

by CCGILLIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara, Chris Long, Paul Melhus
Jul 22, 2019 -

Volvo Cars Princeton responded

We appreciate you taking the time to write a 5-Star review for us here at Volvo Cars Princeton. Quality service is what we strive for and hope to continue to provide you quality service for years to come. - Chris Long

July 19, 2019

Volvo Service There was great customer service and professional staff. Accommodating waiting room and appreciated they attempted to expedite my service since I had More

by KCAMEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2019 -

Volvo Cars Princeton responded

Thank you for taking the time to write a review for us here at Volvo Cars Princeton. We always do our best to take our customer's time into consideration while performing quality work. - Matthew Long

July 19, 2019

normal service We have been having our Volvo's serviced here sence 1993 when we bought our first Volvo a black 945. The service is the BEST ! More

by DLOWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all the servce advisers starting in 1993, Chris Long
Jul 22, 2019 -

Volvo Cars Princeton responded

Thank you for your 5-Star review and most importantly, for your loyalty with Volvo Cars Princeton for the last 26 years. We are grateful that you have continued to enjoy the Volvo experience and hope to have another 26 of quality service with you. - Chris Long

July 18, 2019

Excellent service! Service is always professional and courteous. They always review everything that will be done ahead of time. Wonderful lounge to hang out in if you More

by JJUDE1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Volvo Cars Princeton responded

We are grateful for you taking the time to write a 5-Star review. Making sure you understand what will be serviced with your vehicle is important to us here at Volvo Cars Princeton and are delighted to see our team working to be clear with your servicing needs. - Chris Long

July 18, 2019

Excellent The smart choice of purchasing a Volvo at Princeton Volvo, should be followed by the smart choice of servicing your Volvo at Volvo Cars Princeton. More

by GENEMCDERMOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara, Matt Long
Jul 22, 2019 -

Volvo Cars Princeton responded

Thank you taking the time to provide us with a 5-Star review for Volvo Cars Princeton. We strive to provide quality service and are proud that you experienced here with us. - Matthew Long

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