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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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September 09, 2019

Great experience Fast in and out. No issues. They took me right away and explained and would be done and told me when car would be finished and updated me on status More

by vostrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Johnson
Sep 09, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-star review and recommendation! We are delighted to hear of your experience here at Volvo Cars Princeton. -TJ Johnson

September 06, 2019

Outstanding service The servicing my vehicle was professionally done and in a timely manner. Service manager was very polite, and kept me updated on all items that neede More

by GARY2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Frazee, service manager Emerson
September 04, 2019

Service Great employee( Emerson Cambara)worked with us. Service was done in a timely fashion, and we were immediately notified. Only disappointment was the More

by DEBI_MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Sep 04, 2019 -

Volvo Cars Princeton responded

Thank you for your review. We are happy to hear that Emerson worked with you regarding your service needs and took care of everything in a timely fashion. - Matt Long

September 03, 2019

Excellent Service This was my first visit to the dealership. I was warmly greeted by everyone I met. Emerson took care of me and he was very professional and helpful. I More

by koreen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Sep 03, 2019 -

Volvo Cars Princeton responded

We are happy that you had a warm greeting with your first visit to our dealership and enjoyed our lounge. We hope to continue to provide you 5-Star service and look forward to seeing you again. Thank you. - Chris Long

September 03, 2019

Great Dealer with Great service This dealer is always here to help. When I call or stop in with a minor problem or question its fixed on the spot or over the phone. The service More

by DON73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson Cambara
Sep 04, 2019 -

Volvo Cars Princeton responded

Thank you for your 5-Star review of our service department here at Volvo Cars Princeton. We are always happy to help and look forward to providing you quality service. - Chris Long

September 02, 2019

Excellent service! Great service at Volvo Princeton! I have Care by Volvo XC40. I got a nail in my tire and it was fixed fast and free of charge. More

by VL.OKSANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Sep 03, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-Star review regarding your experience with our service team. We look forward to being able to assist you with any future needs on your Volvo XC40. - Matt Long

September 01, 2019

Excellent! Our service representative Emerson is top notch and the reason that I will continue to drive over an hour and out of state to this Volvo service cente More

by hubbardmonkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Sep 03, 2019 -

Volvo Cars Princeton responded

We appreciate the time that you take to travel to Volvo Cars Princeton to use our service department. We appreciate your 5-Star review about Emerson and your experience. It is important that we make you receive proper care and we are happy that Emerson provides that for you. We look forward to seeing you again and thank you for your loyalty. - Chris Long

August 30, 2019

Fixed a problem with cost effective solution. A nagging rattle was solved by replacing a sway arm at a modest cost, avoiding a more expensive strut replacement that might otherwise have been blame More

by CN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Sep 03, 2019 -

Volvo Cars Princeton responded

Thank you for review. We are happy that the issue was resolved and look forward to helping you with any other needs in the future. - Matt Long

August 29, 2019

Periodic Service Everyone from the shuttle driver who took me to and from the dealership to the gentleman who administered my service were polite, courteous, and knowl More

by jeromecottrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Bocian, TJ Johnson
Sep 03, 2019 -

Volvo Cars Princeton responded

It is great to see that you were provided great service from beginning to end. Thank you for your 5-Star review and we look forward to seeing you again. - Chris Long

August 26, 2019

Timeliness Car was scheduled to be in for 3 to 4 days, ended up in for 9 days. Did have loaner. I was not informed by my service rep Emerson, only found after More

by RPORGES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cabrara
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