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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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May 01, 2021

Exceptional service as always. Work was done professionally and in a timely manner. Staff was courteous and friendly and made the process totally hassle free. More

by gary.fechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long
May 01, 2021 -

Volvo Cars Princeton responded

Thank you for the kind words for our service department, Gary! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 30, 2021

Good place to use for Volvo service. All tasks were done fest with good quality . I had Wonderful experience with this service. Very nice, recommended More

by Alexkor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whalen
May 01, 2021 -

Volvo Cars Princeton responded

Thank you so much for your excellent review, Alex! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

April 28, 2021

Good experience - very professional. Nice facility to work in while I waited for the manufacturer's recall to be carried out. Took less time than expected. Thank you. More

by JON_HARDING
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Volvo Cars Princeton responded

Thank you! We appreciate your business, Jon, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

April 28, 2021

Everyone was very polite and efficient. My car was serviced in a very timely manner. I also appreciated the brand new vehicle that was lent to me. More

by DWJ827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Volvo Cars Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Leasing through Volvo of Princeton has been a constant for decades now. Sales and service both are beyond reproach in all respects. Attentiveness to customers' needs appear to be paramount. More

by GBERMANN
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Pare
Apr 27, 2021 -

Volvo Cars Princeton responded

Thank you so much for your kind words for our team based on your recent experience. We appreciate you taking the time to leave us this wonderful feedback!

April 27, 2021

Great friendly service. Took care of of the safety recall and washed the car. They even dropped the vehicle off at my home. I have always had a wonderful experience with Volvo of Princeton. More

by CHENPDCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Apr 27, 2021 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2021

Emerson did a nice job squeezing my XC60 in for warranty service. The car was coming in from an outside vendor and I only left a voicemail and he did it with no further communication that same day. More

by RICH59G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Apr 26, 2021 -

Volvo Cars Princeton responded

rich, Thank you for taking the time to share your thoughts on working with Emerson and our team. We're glad to hear we delivered such a great experience!

April 22, 2021

Very easy to set up an appointment on very short notice. Emerson handled my request, check in and completion. Work was performed perfectly. And, the shuttle service to/from the dealership was outstanding. More

by Michael122S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson, Hunter
Apr 25, 2021 -

Volvo Cars Princeton responded

It's great to hear that Emerson was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michael for choosing Volvo Cars Princeton!

April 21, 2021

The service center check in and environment is very professional and efficient. I had to leave my car overnight as the service could not be completed in the same day. It would be nice to have a loaner More

by KHALIDMAMUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Volvo Cars Princeton responded

Khalid, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 20, 2021

I like the environment at this service center. This dealer provides very professional service. Everyone at the center is very friendly and willing to offer help. More

by Sonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Volvo Cars Princeton responded

We appreciate your business, Sonya, and our team looks forward to serving you again soon!

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