Volvo Cars Princeton - Service Center
Lawrenceville, NJ
631 Reviews of Volvo Cars Princeton - Service Center
10000 Maintenance Perfectly easy and super efficient! Staff was awesome! Used a loaner car... very helpful! Staff even helped me move all my "junk" from one car to t Perfectly easy and super efficient! Staff was awesome! Used a loaner car... very helpful! Staff even helped me move all my "junk" from one car to the other. Saved me a ton of hassle! More
Car repair Staff will answer any questions you may have. Brought in car for warrenty service, quoted time for repair as 5 days, it was completed in 4 days. Staff will answer any questions you may have. Brought in car for warrenty service, quoted time for repair as 5 days, it was completed in 4 days. More
Service Appointment was on time and service was good. Reception in service was excellent. Lobby clean and comfortable. Nothing else to say. Don't know what el Appointment was on time and service was good. Reception in service was excellent. Lobby clean and comfortable. Nothing else to say. Don't know what else can be said. More
1.5 hours for oil change, filter and topping off fluids. arrived at 7;50am departed approximately 9:30. Waiting time was excessive. Asked about tire rotation, was told tires are rotated at 40,000miles. W arrived at 7;50am departed approximately 9:30. Waiting time was excessive. Asked about tire rotation, was told tires are rotated at 40,000miles. Wow is this normal? More
Care and concern My dealership has known me for 20 years and people in all positions there make me feel welcome, care for my well-being and look out for my best intere My dealership has known me for 20 years and people in all positions there make me feel welcome, care for my well-being and look out for my best interests. I feel safe in my Volvo and with the people who take care of my Volvo. More
Repairs to right front steering & related parts Repairs were completed in time-frame stated and new tire was installed. Vehicle now operates properly. Service Manager was helpful and kept us informe Repairs were completed in time-frame stated and new tire was installed. Vehicle now operates properly. Service Manager was helpful and kept us informed. After initial diagnosis, there were no surprises. However, price charged was 10-15 % higher than quoted. More
40,000 mile service was done accurately as well as a tire replacement though had to bring it back for a tire rotation making a second trip necessary. probably should have was done accurately as well as a tire replacement though had to bring it back for a tire rotation making a second trip necessary. probably should have done the rotation once the tire was replaced or at least driven it around to hear how bad the alignment was after the tire was replaced. The second area which needs attention is the lack of availability of loaner cars. had to wait about 3 weeks for a loaner car before I took the car in to be serviced. just as a comparison, when I had a different car serviced at a ford dealership in newtown pa, they have an on site enterprise rental. the service dept picks up the tab if its above a certain price, otherwise the customer pays the rental. this might be a better solution for customers but doubt it fits into your business model. but definitely need more loaners available. More
Amazing Volvo Services I’m so happy with the services for my car Volvo 60 , my car has a low oil, I went at the princeton dealer and I did spend only less than 20 minutes, t I’m so happy with the services for my car Volvo 60 , my car has a low oil, I went at the princeton dealer and I did spend only less than 20 minutes, they took my car, filled the oil and ready to go at home. The services was quick and good, the employees the same things, very kind, I appreciate all of the personal for the good job they do. Thank you so much! More
Scheduled service on schedule Helpful reminders, convenient Saturday service hours, speedy completion of all scheduled maintenance, everything under warranty and friendly, professi Helpful reminders, convenient Saturday service hours, speedy completion of all scheduled maintenance, everything under warranty and friendly, professional team. Everything I hoped for in a service appointment More
Battery replacement The Princeton Volvo team was able to fit me in to replace my battery when I got a low battery alert right before my family’s vacation....a real life s The Princeton Volvo team was able to fit me in to replace my battery when I got a low battery alert right before my family’s vacation....a real life saver Thanks to the whole team More