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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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May 26, 2021

John was able to get me in earlier than expected and took care of my tire change in about the same amount of time he predicted. Always happy with the service I get from Volvo of Princeton. More

by drewnuland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 26, 2021 -

Volvo Cars Princeton responded

Thank you, Drew, for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

May 20, 2021

Fast, efficient and friendly. Everything worked very well. Everyone was informative and ready to help. The entire experience was professional and resulted in a newly serviced and cleaned vehicle. More

by hopatut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton!

May 19, 2021

Emerson was very professional in taking care of my cars needs. Everyone I encountered at the dealership was cordial and attentive.. All my questions were answered effectively. More

by etudeski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
May 19, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this five-star review. We're happy to hear that Emerson was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2021

I’m always pleased with the service I receive from Princeton Volvo. Everyone is professional and courteous. I really appreciate having a loaner car so that I don’t have to put things on hold for a day More

by mmr124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Volvo Cars Princeton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else. We're always happy to help.

May 12, 2021

Excellent service. Picked up the car from my house on time, stayed in contact through the service and then rang to learn the most convenient time to drop it back More

by SFouhy
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Volvo Cars Princeton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

May 12, 2021

The person I worked in the service department was fast , efficient, friendly , the dealership was clean , all went very well and ahead of time , personnel were professional... More

by BLATTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon
May 12, 2021 -

Volvo Cars Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2021

Emerson went above and beyond to help and was so attentive to schedule. There was no gimmicks and didn’t waste my time. Thank you More

by Volvo mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
May 08, 2021 -

Volvo Cars Princeton responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing this five-star review with Emerson and our team!

May 06, 2021

Emerson was a wonderful service representative. He was thoughtful and attentive and encouraged me to have the proper servicing done on my xc90. Emerson made sure I got a ride back home and was very thorou More

by marapom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
May 06, 2021 -

Volvo Cars Princeton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 05, 2021

Great experience! Always fast, friendly, and fun to work with. Great advice and options on keeping our cars runnings smoothly. A+ work and Emerson is very helpful! More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
May 05, 2021 -

Volvo Cars Princeton responded

Thanks for your review, Peter! We're thrilled to hear that Emerson could meet your vehicle needs. We appreciate your business and our team looks forward to serving you again soon!

May 04, 2021

I had a great experience every step of the way. They even came and picked up my car from the house. A+ all around. Hands down best service experience I've ever had! More

by mjoseph70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!

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