Volvo Cars Princeton - Service Center

As usual, EXCELLENT service. Got to the dealership at the appointed time and the car was checked in expeditiously, an estimate for cost and time to complete was given. The waiting Got to the dealership at the appointed time and the car was checked in expeditiously, an estimate for cost and time to complete was given. The waiting area was pleasant and time flew by. My Service Advisor, Shannon Ratkay was very professional, knowledgeable, and courteous. Very pleasant experience. More

My encounter with the service department was outstanding, I could not have asked for a better experience. From dropping off my car the night before, filling out the overnight envelope for my nex outstanding, I could not have asked for a better experience. From dropping off my car the night before, filling out the overnight envelope for my next day 8:00am appt. To completing my cars repairs in just a few hours then brought my car to me!!! Great job guys!! More

Very pleasant experience Customer service and communication was superb. There was great attention to safety and social distancing and cleanliness. My car was ready in record t Customer service and communication was superb. There was great attention to safety and social distancing and cleanliness. My car was ready in record time. It was a great experience More

A wonderful experience! I purchased my 2016 Volvo XC90 on May 2, 2020 (My dream CAR) at Volvo Bridgewater. Volvo Bridgewater recommended Volvo Cars Princeton because I live i I purchased my 2016 Volvo XC90 on May 2, 2020 (My dream CAR) at Volvo Bridgewater. Volvo Bridgewater recommended Volvo Cars Princeton because I live in Northwest area of Philadelphia and they are closer to my home. Volvo Cars Princeton is wonderful. The staff was kind, welcoming and knowledgeable. I was kept informed of what was going on with my vehicle while they worked to correct my navigation system. So happy with the whole experience! More

C30 Service Service as usual was excellent. My car has only ever been serviced here. That is all I have to say, why does this have to be 25 words long? Service as usual was excellent. My car has only ever been serviced here. That is all I have to say, why does this have to be 25 words long? More

Recall service The lady who handle the recall service for the door latches was very friendly and professionally.. The warranty service of battery replacement was don The lady who handle the recall service for the door latches was very friendly and professionally.. The warranty service of battery replacement was done promptly. More

They go the extra mile (or well more than that too) We have had an amazing sales and post-sales experience with the Volvo Cars Princeton team. This instance they came and picked up and delivered my car We have had an amazing sales and post-sales experience with the Volvo Cars Princeton team. This instance they came and picked up and delivered my car to us in a clean and safe manner... all repairs completed quickly and with great communication. We feel like family. More

Excellent service The folk at Volvo Princeton were courteous, professional and kept me informed of developments during the whole process. I was given a loaner car whil The folk at Volvo Princeton were courteous, professional and kept me informed of developments during the whole process. I was given a loaner car while mine was being serviced. An excellent experience. More

Disappointed - nickels and dimes I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. Af I am very disappointed that you are charging a fee to do the diagnostics now. I have been a faithful customer since we purchased our 2006 XC-70. After leaving with my car the service light came back on. stating that the engine needs servicing.?#$@% Mind you that the staff is very friendly and courteous, but the policy from management is going in the wrong direction. so I can only blame management for my frustration and disappointing experience. Since you are reading this whatever happened to Mr. Robert Sorg? He was trying to help get my ABS fixed, which turned out that according to your earlier ( no charge) diagnostics it showed that the electronic controller has a problem and it would cost about $2,000 to fix. This would be the 3rd controller unit.$#@! I hope this review gives some context of my disappointment in your service policies. More

Recall and Regular Maintance Service Pleasant to deal with very helpful with scheduling the recall they came out and picked my car up and returned it clean and sparkly. Great communicat Pleasant to deal with very helpful with scheduling the recall they came out and picked my car up and returned it clean and sparkly. Great communication the total price was exactly what was quoted prior to my appointment. Very Professional! More