Volvo Cars Princeton - Service Center

Great job on maintenance and the original sale! Paul was exceptional when we first acquired our xc40, and Emerson was friendly and efficient when we have taken it in for service exceptional when we first acquired our xc40, and Emerson was friendly and efficient when we have taken it in for service More

John was extremely helpful. I bought the XC60 a few days before pandemic lockdown so I had many questions about the car and the impact of using it far less than anyone could have expected. John answered all before pandemic lockdown so I had many questions about the car and the impact of using it far less than anyone could have expected. John answered all of these questions patiently and carefully. I have bought many cars from this dealer over the years and continue to be a satisfied customer More

I always service my Volvo at Volvo of Princeton for the simple reason that the service is always extraordinary. From the moment I walk into the reception everyone is efficient, helpful and knowledgeable. O simple reason that the service is always extraordinary. From the moment I walk into the reception everyone is efficient, helpful and knowledgeable. Over the years I have purchased three cars from this dealership and always had them serviced here for the simple reason is that they are the best, both in sales and service. More

John went above and beyond to help us with our service repair on a budget! He squeezed us in at the last minute and saved the day. Thank you John! repair on a budget! He squeezed us in at the last minute and saved the day. Thank you John! More

Over the years since I purchased a "pre-owned" car in 2014. The car had an erroneous # of miles on the "100 check point" - around 53000 miles. I get my vehicle maintained. Every time I take it in for m 2014. The car had an erroneous # of miles on the "100 check point" - around 53000 miles. I get my vehicle maintained. Every time I take it in for maintenance, I ask that anything that has to be done to the car, please do it. The other day when I got the paper with "what you should do" was odd. I called to ask a few questions about the suggestions. I was told that I had never got the 20, 30, 40, etc. maintenance so now I need over $1700 worth of things to be done. How the heck could I do those maintenance requests? I got the car with over $50,000 miles. I'm confused - shouldn't that 100 point check before I bought the car show what wasn't done, as well as what needed to be done. I never heard anything from 2014 when I bought the car to the last maintenance of a couple of weeks ago. Right now my vehicle has approximately 61,000 miles. That's not much mileage since i bought it in 2014 - 2020. I'm upset because the cost is well-over what I can afford. I did, however, make an appointment for September to have at least a good portion of the work done. It wasn't my responsibility to have things done in 2012, 2013, 2014 - those years whoever owned the car put on around $52,000 miles and apparently didn't do much if any maintenance. I still think this should have showed up on the 100 point check up. I feel a little hoodwinked but the car has been pretty good and I'm not unhappy with it. Thank you. More

Great work has been done on my vehicle and they give me sound advises and respect my decision on what to do and what not to do (plan to do in the future). Really nice experience. sound advises and respect my decision on what to do and what not to do (plan to do in the future). Really nice experience. More

I brought my car in due to the lock on my gas panel broke. It was fixed within 30 minutes and I wasn't changed for the repair. Wonderful Customer Service! broke. It was fixed within 30 minutes and I wasn't changed for the repair. Wonderful Customer Service! More

Shannon and Emerson did a great job. They were courteous and helpful. Other than that I do not have more to say. We will come back. and helpful. Other than that I do not have more to say. We will come back. More

The service dept did a very nice job greeting me and taking care of my 10,000 update. When it looked to take a little longer, they graciously shuttled me to the mall. taking care of my 10,000 update. When it looked to take a little longer, they graciously shuttled me to the mall. More

In my previous visit I received a quote for $1200 to repair my air conditioner. So I brought it back to be fixed and they told me it would actually cost $2000 after I dropped the car off because the com repair my air conditioner. So I brought it back to be fixed and they told me it would actually cost $2000 after I dropped the car off because the compressor and condenser were both broken. I wish they would have given me an accurate estimate from the beginning since I had no choice but to fix both once the car was there. I might not have chosen to fix the ac given the total cost. The estimate felt a little like a bait and switch. More