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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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October 05, 2020

All went well at Volvo !Routine oil change and new wipers blades . Recommended future service needed. Volvo service was convenient and smoothly handled. Take Care More

by MALONEYRILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2020

The dealer and it's employees are always courteous and explain everything to me about the car. If they don't have a curtesy car available I get the ride home and picked upo when the car is done. More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Long
October 01, 2020

I sent a recent email to Marc about my experience even though I did not work with him directly. Shannon was very personable and accommodating. More

by BREATHEDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Pare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Volvo Cars Princeton responded

Thank you for your positive feedback. I see that we did not meet your full expectations. I would like to have the opportunity to discuss this with you further if possible. Thank you for your business, Nick Long Volvo Cars Princeton longn@volvocountry.com 609-882-0600

September 29, 2020

John was wonderful and everything was handled in a very professional way. Always great service. This is my second Volvo and I would never get another car. More

by JOAN.NEEDHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Tech excellent
September 29, 2020

Super speedy - came to pick up the car which wasn’t operable and then dealt with the issue within the same day. Thank you Emerson! More

by CRAIG.PETERS007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
September 29, 2020

We were told we'd wait 1 1/2 hours and that was exact. We were kept apprised during our wait - and that's a good thing. Just wish you had a designated waiting room (like most dealerships do). More

by sfink227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Battaglia
September 28, 2020

Your service and kindness were above my expectations. The Volvo you worked on is my second Volvo. I don't think I'll ever buy any other car. More

by BISTROBEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Whelan, Laurie (reception), Jeff (owner ?), Drivers, (who returned my car)
September 28, 2020

I had the pleasure of dealing with Shannon in the service department for routine maintenance on my XC70. Thanks to Tech Shawn for working on my car. Always an excellent experience at Princeton Volvo! Why go More

by GINNY2272002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon R.
September 27, 2020

Custer service is also great. Communication with service agent Emerson was enjoyable. I would highly recommend visiting this store for all service needs. Nice to have such an awesome loaner car too. More

by trecandles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
September 26, 2020

Job well done. I have been coming to Volvo of Princeton for years. I can't thank Emerson enough for the total professionalism he exhibited in providing me outstanding service! More

by BKINNEY4
Recommend Dealer
Yes
Employees Worked With
Emerson
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