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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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October 08, 2020

I stopped in without an appointment, on my way to an appointment an hour away, because of a "low tire pressure" alert on my dashboard display. Service dept took the car immediately to check for the prob More

by AH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Volvo Cars Princeton responded

We're glad to hear that our team was able to help and get you back on the road. We truly appreciate your business and look forward to serving you again soon!

October 08, 2020

Great experience! They came and picked up my car and dropped it off within 3 hours. They serviced it and washed it too! It was so easy for me!! More

by KATIE.REDMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Oct 09, 2020 -

Volvo Cars Princeton responded

Thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 07, 2020

I called with a problem, I explained what was wrong. Emerson asked when could I bring in for service. Gave me a loner. And when I returned Emerson had my problem fix and totally explained what has hap More

by MONICA145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Oct 08, 2020 -

Volvo Cars Princeton responded

Monica, Thanks for sharing your thoughts about your experience with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

October 07, 2020

Been doing business with them over the last 17 years. They have been great to work with. Would recommend them to anyone. Thank you team. More

by kbearer0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson Cambara
Oct 07, 2020 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2020

Ernesto did very well to keep me informed of the progress of my service this day. He was very knowledgeable and helpful. Thank you so much! More

by SCNORMAN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Oct 07, 2020 -

Volvo Cars Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 07, 2020

Have purchased Volvo's from Princeton Volvo for over 20 years. The Long family does a great job taking care of their loyal customers. Would and have recommended Princeton Volvo to all of my friends, More

by DJPERSICHILLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whalen
Oct 08, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

October 06, 2020

Always professional, super fast, all items covered under warranty and the car was returned washed too as an extra bonus! Dealership showroom/waiting area was super clean and inviting. Way to go Princeton Vo More

by JUDY.BEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Volvo Cars Princeton responded

Judy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

October 06, 2020

Professional and personable throughout the process. Even when there was something not covered under warranty, they explained in detail. Emerson was fantastic! Once diagnosed, the service was super fast! And More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson in Princeton sales
Oct 06, 2020 -

Volvo Cars Princeton responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

October 05, 2020

Excellent and efficient service. My car was picked up and the detail clean I requested was beautifully done. The service was great. Thank you to Tomas and John, the service manager. More

by LWELLEMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service and Tomas who drove my car there and back
Oct 06, 2020 -

Volvo Cars Princeton responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and it's great to hear that you were happy with the service and detail. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2020

Great service, they did a recall fix, they checked car and even fix a small issue for free. It was really nice experience. I always make a major repair at this location. More

by girl_with_the_volvo_tattooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Volvo Cars Princeton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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