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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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October 16, 2020

Shannon is a great asset to your team. Not only did she squeeze me in for a last minute service/recall appointment, she remedied a potential larger issue I had. Thanks for your help Shannon. One small thi More

by mdrzomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 17, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review and helpful feedback! We strive to make sure that all of our customers leave happy, and it's great to hear that you had a positive experience here at Volvo Cars Princeton.

October 16, 2020

Emerson was a pleasure to work with and was very professional. Also, very easy to work with, as well as informative. I would definitely work with him in the future Emerson is the best. More

by butter.rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Oct 17, 2020 -

Volvo Cars Princeton responded

Thanks for sharing your thoughts about your experience with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

October 15, 2020

A recall was the reason for my visit. No wait, everything was handled speedily, professionally and with a smile! Emerson is a pleasure to deal with. More

by jrgougelet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Oct 15, 2020 -

Volvo Cars Princeton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

October 15, 2020

I always have a top notch experience with the service team at Princeton Volvo, They are incredibly responsive, accommodating, and efficient. I won't go anywhere else! More

by CHRISTINE.ALGOZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Volvo Cars Princeton responded

Thank you so much, Christine, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

October 14, 2020

Emerson and the service department is a pleasure to deal with. His determination to help us was above and beyond expectation. I highly recommend Princeton Volvo service dept. More

by jrichards1201
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Oct 15, 2020 -

Volvo Cars Princeton responded

Thank you for the 5 star review! We are happy to hear that Emerson and the service department were so helpful. Thank you also for choosing Volvo Cars Princeton. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2020

Service dept.is top-notch. Cooperative, efficient, effective, friendly... Never had an issue that wasn't dealt with promptly and effectively. Enough said. Need 25 words. More

by richardjcoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Eisenhauer
Oct 12, 2020 -

Volvo Cars Princeton responded

Thank you so much for your kind words, Richard! We were happy to help you out!

October 12, 2020

I needed to bring in my care for a recall service. They were attentive and friendly and the work was finished when they said it would be finished. The courtesy car drivers were excellent. More

by DANALIEBMANN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2020

I have owned a volvo xc90 since 2017 and i have never been disappointed with the car nor with people at Princeton Volvo. Great people, great service! More

by digesh20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Volvo Cars Princeton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2020

I purchased my S80 in 2005 and have always had it serviced at Princeton Volvo. I’ve had 15 years of outstanding service by the staff in the service department. I hope to purchase another Volvo from P More

by PHUGHES52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whalen, Shawn H.
Oct 11, 2020 -

Volvo Cars Princeton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2020

Scheduling an appointment was easy. Service was done promptly. Service department informed me of the cost before work was performed. Serviced was done in one day. More

by PTOOTELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2020 -

Volvo Cars Princeton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

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