Back

Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

Sort by
November 09, 2020

Our vehicles issues have been overlooked multiple times. The indicator lights have been turned off without fixing the issue. We have asked for items to be fixed and they do not get fixed unless we remind More

by KWEY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Pare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2020 -

Volvo Cars Princeton responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

November 09, 2020

Online booking of the scheduling is quick and easy, also drop off was quick. Received a car wash which is great but a vacuum of the interior would have been great or an option of car cleaning with some p More

by murali.paladugu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

November 09, 2020

Very friendly, courteous and professional service department. Explained of what work has been done and provided what to look out for on our next service. More

by CCALMANZOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Volvo Cars Princeton responded

Thank you so much for your kind words based on your recent experience working with Marc, and for taking the time to leave us this wonderful feedback!

November 08, 2020

I can honestly say that I have never had such a quick pleasant experience with servicing my vehicle at Princeton Volvo. Emerson and the staff in the service department was very professional and straight More

by PATBOOM135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Nov 09, 2020 -

Volvo Cars Princeton responded

Pat, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Emerson and our team, and we look forward to working with you again.

November 07, 2020

Good service from the service staff and Emerson the service coordinator.The people are friendly that work there.Colby Whipple the salesman was very knowledgeable about the different features of the car More

by BKB131
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Volvo Cars Princeton responded

Thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad Colby and Emerson were able to help, and we hope to see you again!

November 07, 2020

The dealership has a very professional service staff. I've never encountered an issue concerning the way they service my cars. I would recommend Princeton Volvo to anyone. More

by pmjreba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson Cambara, John and Reuben
Nov 09, 2020 -

Volvo Cars Princeton responded

Hello, We appreciate your business, Marc and our team looks forward to serving you again soon!

November 06, 2020

I had a good experience at Volvo in Princeton..Good customer service, very friendly and professional staff. My car was fixed in a timely manner. More

by MARIKA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

John was very helpful. He saw to it that my car was checked out and fixed the same day. have had excellent service in the past. More

by SROTH1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service dept
Nov 06, 2020 -

Volvo Cars Princeton responded

Thank you for sharing your thoughts about your experience with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

November 04, 2020

Everyone was very courteous and the car was fixed to my satisfaction and I would come back to this dealership. P.S. The service man fixed our remote start. More

by rld288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Domenichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Small, Jose Garcia
Nov 05, 2020 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 03, 2020

Excellent service! I dread service visits but Volvo’s pick-up/drop off service worked wonderfully especially during a pandemic. My service representative was professional, friendly and helpful. More

by Frankee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Volvo Cars Princeton responded

Thank you, Frankee, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

...
14
...