Volvo Cars Princeton - Service Center

The customer service is top-notch--everyone is extremely responsive, helpful, and communicative. The total experience is great. From setting up an appointment to picking up the car. Thanks again! responsive, helpful, and communicative. The total experience is great. From setting up an appointment to picking up the car. Thanks again! More

Great staff and service. The remodeling when finished will be amazing. They went above and beyond to make sure my services were met. Satisfied customer. will be amazing. They went above and beyond to make sure my services were met. Satisfied customer. More

The customer service is top-notch--everyone is extremely responsive, helpful, and communicative. The work is also done with great attention and high quality. I live about an hour away from Princeton Volvo responsive, helpful, and communicative. The work is also done with great attention and high quality. I live about an hour away from Princeton Volvo but made an intentional decision to purchase my Volvo from the dealership and to go to this service center. I don't intend to go anywhere else! More

Recently during a service visit I really appreciated the communication and assistance by one of the service managers, Emerson. Understanding the concern I had over my emergency issue and his follow wad gr communication and assistance by one of the service managers, Emerson. Understanding the concern I had over my emergency issue and his follow wad great. Thanks! Mitch T More

Excellent customer service. The service department went beyond expectations as always...I have owned 3 Volvos...Have a few dealers closer to my home that I pass by choice to come to Volvo of Princeton as m beyond expectations as always...I have owned 3 Volvos...Have a few dealers closer to my home that I pass by choice to come to Volvo of Princeton as my dealership of choice... More

Problem was resolved after contacting service manager, salesman stop replying to phone calls and texts. Carlos Emerson was helpful through out the process of issue. salesman stop replying to phone calls and texts. Carlos Emerson was helpful through out the process of issue. More

I had a n emergency problem with a tire and the service people (thank you, Emerson!) were brilliant and fixed it so that I could take my long-planned trip. Thank you again! people (thank you, Emerson!) were brilliant and fixed it so that I could take my long-planned trip. Thank you again! More

The Volvo experience is always a pleasure. I dropped my car off for a routine visit, they drove me home and a few hours later my car was done and washed. Thanks for making this process so pleasant and easy car off for a routine visit, they drove me home and a few hours later my car was done and washed. Thanks for making this process so pleasant and easy! More

Excellent customer service and quality work. Marc Pare was friendly and very helpful. I recommend for this service center for friends and family. My overall experience was great. was friendly and very helpful. I recommend for this service center for friends and family. My overall experience was great. More

I brought it in for a "check engine" light. They started work right away and had it done that afternoon. In addition to identifying and replacing the component in the emissions system that caused the warnin work right away and had it done that afternoon. In addition to identifying and replacing the component in the emissions system that caused the warning, they also identified vibration in the front brakes and replaced the rotors, all at no charge under warranty. They accommodated my desire for a zero-contact dropoff and pickup, and delivered me a sparkling-clean car. Overall I was very happy with the service and the process. More