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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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January 06, 2021

The work was done in the time I was told and for the price I was quoted. The reps were helpful and friendly. I would recommend Volvo to anyone More

by VISIONS256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Volvo Cars Princeton responded

We appreciate your business and our team looks forward to serving you again soon!

January 02, 2021

I always receive quick service done correctly from Volvo Cars Princeton. I'll continue to have my vehicle serviced there going forward. Emerson and the crew always answer my questions and keep my XC60 in t More

by Timbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emerson
Jan 03, 2021 -

Volvo Cars Princeton responded

Thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad Emerson and our team were able to help, and we hope to see you again!

January 01, 2021

Emerson in the service dept was very helpful and communicated effectively with us. However, the windshield wiper fluid wasn’t tapped off and the tires were at a low pressure. Before we left the More

by DARLENEMACHALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson
Jan 01, 2021 -

Volvo Cars Princeton responded

Darlene, Thanks for sharing your thoughts about your experience working with Emerson with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

January 01, 2021

Excellent communication and outstanding service from all involved, thanks Princeton Volvo team! Would recommend to anyone - very satisfied and will return for future service appointments More

by jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson, Hunter
Jan 01, 2021 -

Volvo Cars Princeton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

January 01, 2021

The staff was courteous and knowledgeable. They kept me informed throughout the process and completed the servicing ahead of schedule. Additionally, the provided shuttle service was prompt, clean and very More

by acetta7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear Marc and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2020

Clean. All staff are courteous. The waiting area is an excellent area to get some work done while you wait and the complimentary items there are very nice. More

by ANTHONYSPINA29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Volvo Cars Princeton responded

Anthony, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2020

Great service excellent work and courteous service personnel very clean restrooms and very comfortable waiting area. The vehicle is returned clean with all recommended check ups done in a convenient t More

by peter.sokolow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Battaglia, Michael Sperling, Briana Small, Mike Sperling
Dec 30, 2020 -

Volvo Cars Princeton responded

Peter, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

December 29, 2020

Top notch overall experience. The service department, in concert with the sales team, was courteous, helpful and handled the installation of heated seats as promised. More

by Steve M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire Hood Jason Domenichetti, Claire Hood
Dec 29, 2020 -

Volvo Cars Princeton responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Princeton.

December 19, 2020

Very friendly and fast service. Incredibly helpful and knowledgeable. Did not anticipate the car to be ready as quickly as it was which was nice. More

by jen.liddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Volvo Cars Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2020

Very attentive staff. Was easy to get an appointment. Always seem to be on top of things related to my car. Emerson went over and above to get our car to us. More

by jule0311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We dealt with Shannon and Emerson
Dec 19, 2020 -

Volvo Cars Princeton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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