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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

August 15, 2019

Excellent Service Experience I highly recommend Volvo Cars Princeton for service because they offer professional, reliable and timely service. I was very satisfied with my entire More

by BEEBNOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long
Aug 17, 2019 -

Volvo Cars Princeton responded

This 5-Star is what we strive for, so thank you for taking the time to provide us with a review. We hope to see you again and continue to provide you a professional experience. - Matt Long

August 14, 2019

Excellent in every way, in line with expectations The problem with reviews of this kind is being asked if the dealership and service met expectations. The problem is that Volvo of Princeton provides e More

by KEN87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Long
Aug 17, 2019 -

Volvo Cars Princeton responded

To be able to earn such a powerful 5-Star review like this is beyond our expectations. Thank you for taking your time to provide a detailed review of your relationship for more than 10 years. We take these reviews seriously and to hear that we have been able to provide a different experience than your past experiences is great. We hope to continue to keep you part of the Long Family of Volvo and look forward to providing you excellent service. - Chris Long

August 13, 2019

Beyond expectations My car was serviced and detailed above expectations. My experience was flawless. I was in and out quickly and with friendly service. Price was fair, t More

by carbuyer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Goldy
Aug 17, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-Star review. We are happy to see that we exceeded your expectations and hope to continue to provide that quality service to you. - Chris Long

August 12, 2019

Excellent Volvo Dealership Excellent experience at Princeton Volvo. Simple process to schedule service. Loaner car available. Clean, friendly facility. Clear communicati More

by kgriesinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, the customer support staff, Chris Long
Aug 17, 2019 -

Volvo Cars Princeton responded

Thank you for the 5-Star review of your service experience with us here at Volvo Cars Princeton. We strive to provide quality service and we are happy to hear that we met those expectations. - Chris Long

August 09, 2019

Very friendly and got out almost on time Loved the friendly people. Everything was done in a timely manner and done well. I waited in the showroom and it was pleasant with free wifi and snack More

by earthscapesnjllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Volvo Cars Princeton responded

Thank you for the review about your experience with our service department. We are happy to see that everything was done well and in a timely manner. - Matt Long

August 09, 2019

Excellent and prompt service The staff is very friendly and attentive. I appreciate their intention to know my name and understand my car needs. They also provide expectations wit More

by Gmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and shuttle departments
Aug 17, 2019 -

Volvo Cars Princeton responded

Acknowledging our service team and your experience is greatly appreciated. Thank you for taking the time to provide us with a review. - Matt Long

August 09, 2019

Excellent excellent....excellent new Service department - bright clean and well organized. I don't have anything else to say...have been a customer of Long Vol More

by George Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Whelan, Chris Long, Matt Long
Aug 17, 2019 -

Volvo Cars Princeton responded

George, thank you for your loyalty to Volvo and to the Long Family for over 30 years. We appreciate your continued acknowledgement of our team and of the service we provide. - Chris Long

August 08, 2019

Customer focused Service department strives to be customer focused...good service and communication. The summary sheet of the vehicle status provided after service is More

by AIMEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Canbera
Aug 17, 2019 -

Volvo Cars Princeton responded

It is important to be detailed when getting your car serviced. We appreciate you acknowledging our service team with a 5-Star review. - Chris Long

August 08, 2019

Very professional and friendly The service people are very helpful and friendly. I never feel like they are trying to push unnecessary repairs. The prices are much higher than goin More

by SLOVERDIANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Aug 17, 2019 -

Volvo Cars Princeton responded

Thank you for providing us with a review of your service experience. We hope to be able to continue to supply you with great service. - Matt Long

August 07, 2019

Service John and Colby were very helpful, informative, professional and friendly. They made sure my wait time was minimal and met the quoted completion time. More

by JMICK926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whalen
Aug 17, 2019 -

Volvo Cars Princeton responded

Your 5-Star review regarding your service experience with us here at Volvo Cars Princeton is greatly appreciated. We look forward to being able to assist you with your new lease in October and getting you into a new Volvo. - Matt Long

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