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Volvo Cars Princeton

Lawrenceville, NJ

4.6
1,210 Reviews
As a young man, David J. Long Jr. always thought he would serve with the Peace Corps or become a teacher. But with the promise of a good job with Ford Motor Company during college Long refocused his vision into growing a successful business while helping to improve the lives of others in his Princeton area community. Health care, safety and children are at the forefront of the causes and organizations to which Long and his family devote their time, energy and money. Long, who owns three Volvo dealerships in and around Princeton, is a rallying force in the community, serving on boards and donating time, cars and money to various programs and projects. "We're not in it for the glory,” Long said. “But what we do, what we give - it makes a difference.” http://www.volvocountry.com/history.html
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2931 Brunswick Pike

Lawrenceville, NJ

08648

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Showing 1,210 reviews

November 09, 2019

As Pleasant as the Car Buying Experience Gets Friendly and helpful staff, from reception to sales, sales management and F &I. Very happy with my purchase so far. I would buy from Princeton Volvo More

by MRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Long, Paul Melhus
Nov 12, 2019 -

Volvo Cars Princeton responded

Thank you so much for your business... Chris Long

November 07, 2019

Awesome experience I had such a great experience at your Volvo dealership and Paul was absolutely amazing to work with. He listened to my needs and really delivered. Wh More

by christilunski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Long, Paul Melhus
Nov 12, 2019 -

Volvo Cars Princeton responded

WOW, Thank you SO Much.... We to are very happy with Paul, he has come a long way in a very short time and I am supper excited to watch him continue to grow... Please send your family and fiends. I too know that Paul will deliver the same level of service you received. Again Thank you Chris Long

November 07, 2019

Why we keep coming back! Service tech Brian E. kept at it until he found the illusive intermittent problem in our 7-year-old S80. In the meantime, Mark Pare kept us rolling i More

by baseballcard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare (Service Mgr.), Bill Goldy (Service advisor), Brian E. (service technician)
Nov 12, 2019 -

Volvo Cars Princeton responded

I am so Glad we stuck with it and that Brian and Bill Goldy were able to find the problem. Brian is a 15 year employee and although "Goldy" is a bit newer we are so happy to have both of them... Thank You Chris Long

November 06, 2019

If I would tell others to go there One problem was when I drove away tire pressure light was on. Tires are not low they have perfect pressure. I have to go all the way back. Things s More

by androtiko13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Eisenhauser
Nov 06, 2019 -

Volvo Cars Princeton responded

I am so sorry you had to come back to the dealership. We do try very hard to make sure there are no lights on the dash when the cars are pulled around and returned to our customer. The tire monitoring system is very sensitive and again I am sorry the light came on. If you ever need anything please feel free to reach out me directly. Chris Long

November 05, 2019

Professional and competent Kathy was on point with what type of vehicle I wanted and needed. She was thorough and was true to her word. She provided a great overview of the XC40 More

by xx.LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long
Nov 06, 2019 -

Volvo Cars Princeton responded

Thank You So Much for the kind words about Kathy and yes we know she is a secret weapon. We might need to get her a badge or a star for her to caring around.... That being said she works very hard for her customers and cares for you all. Thanks Chris Long

November 05, 2019

Consistently and totally satisfactory What is most important to me is my ability to trust the person who is advising me and the quality of the service. The management and staff at Volvo C More

by JHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Long, Matt Long
Nov 06, 2019 -

Volvo Cars Princeton responded

That is wonderful to hear and I am so glad you feel that way. It is one of my most important job/responsibility thaty this always happens with all of our customers. I thank you so much for the feed back. Chris Long

November 05, 2019

Had to return when dealer failed to have tires needed. The service personnel failed to check inventory of tire needed for replacement, so had to return for another appointment the following day. No excuse More

by NKLATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 06, 2019 -

Volvo Cars Princeton responded

Tires are becoming a very big hurdle for us to jump over, due to fact that we have so many rim and tire options for our cars. I am so sorry we did have correct tire for your car in-stock when you came in for your appointment. I will be using this as a training tool with our people, as we should have tried to identify your tire brand and size before you came in..... Chris Long

November 04, 2019

Very professional Professional, courteous, responsive. Employees were knowledgeable, well versed in car features and did an excellent job in explaining and acclimating More

by tvanita
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Melhus
Nov 06, 2019 -

Volvo Cars Princeton responded

That is wonderful to hear and I will make sure that Paul and Colby get a great pat on the back. These cars are very user friendly once you understand how to best navigate. That is what we are here to help with. Thank you Chris Long

November 04, 2019

They look after their customers Colby and Paul both look after you really well. I had not asked for a loaner but one was returned early so they gave it to me. My car was returned cle More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Whipple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Melhus
Nov 06, 2019 -

Volvo Cars Princeton responded

Thank you so much for you kind words.... Chris Long

November 04, 2019

everything was amazing this was my best car buying experience by far! I was looking for a used acura and volvo cars princeton had a great price so i called a discussed an ou More

by ryanfillette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Volvo Cars Princeton responded

Thank you so much for your words and your business. Please let all your friends and family how easy it was and send them Kathy's ways!!! Chris Long

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