Volvo Cars Princeton

Emerson Cambara, service consultant, was polite, friendly and knowledgeable. He kept me informed and updated during my visit. He provided superior service and positively reflects the Volvo brand. and knowledgeable. He kept me informed and updated during my visit. He provided superior service and positively reflects the Volvo brand. More

Thanks good job I think it was just an oil change they also cleaned the car vacuumed it I appreciate this my husband dropped off also cleaned the car vacuumed it I appreciate this my husband dropped off More

Everyone was polite and personable. I was dismissed because they did not want to repair my mature car. They gave me an exorbitant estimate to go away. because they did not want to repair my mature car. They gave me an exorbitant estimate to go away. More

Extremely professional Very pleased to say I had great customer service from the beginning of the process to lease another Volvo to the end. Extremely satisfied with all who Very pleased to say I had great customer service from the beginning of the process to lease another Volvo to the end. Extremely satisfied with all who helped in making this experience a delightful one. More

Service during COVID restrictions was exceptionally well done. Emerson and staff had my car in and out for 40K appointment with care and attention, and with s during COVID restrictions was exceptionally well done. Emerson and staff had my car in and out for 40K appointment with care and attention, and with safety — on all levels — in mind. I really appreciate that Volvo service is so considerate and efficient. An annoying task was made pleasurable! More

During the pandemic I made my routine maintenance appointment. Great at social distancing. Always friendly service. Did it take two hours to change the oil and rotate tires because of no staff? appointment. Great at social distancing. Always friendly service. Did it take two hours to change the oil and rotate tires because of no staff? More

Service and detailing I had a wonderful experience in the height of quarantine. Pick up and drop up with safety were perfect. Communication with service by text was seaml I had a wonderful experience in the height of quarantine. Pick up and drop up with safety were perfect. Communication with service by text was seamless. More

friendly personable and friendsly staff; accomodating to all of our needs could be a better service area thoguht - would like more work spaces/cubicles with b personable and friendsly staff; accomodating to all of our needs could be a better service area thoguht - would like more work spaces/cubicles with better snacks please. More

Service Perfect service. I took my vehicle to the store and they helped me to check everything I have emphasized and gave me a very satisfactory overall repor Perfect service. I took my vehicle to the store and they helped me to check everything I have emphasized and gave me a very satisfactory overall report based on their inspection. More

Pleasant interaction with service personnel Emerson greeted me in a very friendly manner.....this was after my first contact told me they had no record of my service job. Emerson took over an Emerson greeted me in a very friendly manner.....this was after my first contact told me they had no record of my service job. Emerson took over and immediately put me at ease. Asked me about each of the items I was in need of service. He let me know that if it took too long to fix, they would be glad to drive me home. After things were checked out, he then came to where I was waiting and let me know what they found out, how long it would take to remedy....just an hour. So I waited. Then he explained all they had done and then showed me how to adjust the seat that I was having problems with and added another feature (lumbar support) that I had forgotten about using. After he made sure the seat was just perfect, he put all the settings into memory for me. In all, a very productive visit. Thank you, Emerson! More