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Volvo Cars Plymouth, A Premier Company - Service Center

Plymouth, MA

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184 Reviews

184 Reviews of Volvo Cars Plymouth, A Premier Company - Service Center

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April 01, 2023

Great service in a timely manner. Car was returned to me cleaner than when I dropped it off which is always nice More

by BMEADA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 01, 2023

Great place, great employees, fast, efficient, very knowledgeable and kept you updated with everything and made wonderful suggestions. Service was the best. Worked with me from start to finish to mak More

by 830eightthirty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The head mechanic was excellent!, Mark Leone, Taylor Yaffee, Ethan Flores, Paul Dumas, Hailey MacNeil
Apr 03, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 31, 2023

I went in to have my rear wiper arm and blade replaced. Easy in and out in less than an hour. On the way home the wiper blade flew off the back! An honest mistake - but when I called Taylor was so helpf More

by Mjachambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Ethan Flores
Mar 31, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 29, 2023

Service was fine car sale was not. Brakes should have been fixed when I purchased the car. I was told my car went through an inspection to make sure everything was in order. Obviously More

by carol.annichiarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Ethan Flores
Mar 31, 2023 -

Volvo Cars Plymouth responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 29, 2023

The whole experience from start to finish was extremely pleasant thanks to the great people I worked with. More

by jjmckenna5150
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Mark Leone, Mike Mullen, Mark Quersher, Tim Smith, Paul Dumas
Mar 31, 2023 -

Volvo Cars Plymouth responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Plymouth! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 27, 2023

Excellent service on our new used Volvo. Would definitely recommend to other Volvo owners for getting serviced More

by kcjhoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Mar 27, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 27, 2023

It’s great that they service all makes and models. Treated us great. Thank you More

by DUMAZACH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Laham, Joshua Carvalho, Jarrod White, Mark Leone, Taylor Yaffee, John Lendvai, Tim Smith, Kristie Comperchio, Ethan Flores, Paul Dumas
Mar 27, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 25, 2023

Had Mark as a salesman and he was excellent. I was in and out in 20 minutes. Fastest car I’ve ever bought. No BS More

by Liam vickers
Recommend Dealer
Yes
Employees Worked With
Mark Quersher, Paul Dumas
Mar 27, 2023 -

Volvo Cars Plymouth responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Liam, and look forward to your next visit. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 23, 2023

Ethan Flores is very responsive to our requests and a good problem solver. We live on an island and he works with our ferry schedule. More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Flores
Mar 23, 2023 -

Kristin responded

Ethan Flores is very responsive to our requests and a good problem solver. We live on an island and he works with our ferry schedule.

March 21, 2023

I’ve had other work done at Plymouth Volvo and they do very good work and it’s done in a timely manner I’m very happy with their service department More

by STERLING31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee, Ethan Flores
Mar 22, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com