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Volvo Cars Plymouth, A Premier Company - Service Center

Plymouth, MA

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184 Reviews
Call Service Center (888) 547-0498

184 Reviews of Volvo Cars Plymouth, A Premier Company - Service Center

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May 16, 2023

Josh was awesome. The wait time was a little long but not Volvo fault. It was a wheels vehicle . More

by MAUREEN.DEPOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
May 09, 2023

On time, courteous, helpful; very nice waiting area Love that the car gets a quick wash after service, and nice swag😊 More

by janejttucker
Recommend Dealer
Yes
Employees Worked With
Tony? in Service, and also caught up with Mike from Sales, Joshua Carvalho
Report | Print
May 09, 2023 -

Volvo Cars Plymouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Plymouth, Janet, we look forward to having you as a valued customer for many years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

May 03, 2023

The Dealership was very Helpful in resolving the issue with my vehicle. The went above and beyond, to accommodate me. Thank you to The Whole Staff 🙏 More

by stephenondrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Report | Print
May 03, 2023 -

Volvo Cars Plymouth responded

Thank you for taking the time to share your thoughts on working with our team, Stephen. We're glad to hear we delivered such a great experience! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 26, 2023

I love this dealership. Everyone takes care of me very well. They are all excellent More

by DIANEDURANTE@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Hi
Report | Print
Apr 26, 2023 -

Volvo Cars Plymouth responded

Diane, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 25, 2023

Service is always done in appropriate time , associates are very knowledgeable and helpful. I even got a drive home from the service manager . Got a call with what needed to be done so I could approve th More

by asjcrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor , Joshua Carvalho
Report | Print
Apr 26, 2023 -

Volvo Cars Plymouth responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Plymouth! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 21, 2023

Customer since 2018, always very pleased with the customer service Neat showroom Clean bathrooms Would recommend others More

by JEFFTONELLO@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Josh and Trevor
Report | Print
Apr 22, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 20, 2023

I called the day of my service, and the manager picked up my call, I explained what I needed, and he said to get there by 4, and they would take care of my car. That's exactly how it happened. More

by cdbt2629@gmail.com
Recommend Dealer
Yes
Employees Worked With
Young man at the counter and the service manager
Report | Print
Apr 20, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volvo Cars Plymouth to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 18, 2023

Top notch service every time, I will only service my car here. Josh & Taylor always outstanding and new employee Trevor did a great job setting up the appointment and checking me in. More

by MeredithSprague1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
Apr 18, 2023 -

Volvo Cars Plymouth responded

Thank you for your business and this review. We're happy to hear Josh and Trevor were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 16, 2023

All the service agents are very professional and very efficient. I would recommend this place. More

by SMARONEY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee
Report | Print
Apr 17, 2023 -

Volvo Cars Plymouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Plymouth, we look forward to having you as a valued customer for many years to come! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

April 14, 2023

Always a pleasant experience As long as I have a Volvo, I'll be going there for my service needs More

by BSalmon
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Apr 16, 2023 -

Volvo Cars Plymouth responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Plymouth! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

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