Back

Volvo Cars Oklahoma City - Service Center

Edmond, OK

not yet
rated
64 Reviews

64 Reviews of Volvo Cars Oklahoma City - Service Center

Sort by
December 06, 2024

This dealership is absolutely the best. I came here because the Tulsa location could not accommodate me in a timely fashion and I was so impressed with this dealership that I will not be go More

by jberch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the Service manager
Dec 07, 2024 -

Volvo Cars Oklahoma City responded

Thank you for sharing your experience with Kristina, Micheal, and our team at Volvo Cars Oklahoma City Sales Center. We are pleased everything worked out well for you and we look forward to continuing to assist with all your needs. Wishing you great moments ahead while driving your Volvo.

October 01, 2024

I recently had my car serviced, and I was incredibly impressed. The service advisor, Kristina Parsons, was friendly, knowledgeable, and helpful. She kept a very high level of communication during the en More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Volvo Cars Oklahoma City responded

We're glad to hear about your great service experience and high recommendation. Your feedback means a lot to Volvo Cars Oklahoma City Sales Center, and it's wonderful that you appreciated our team's ongoing communication and the video update. Drive safe!

March 11, 2024

The Volvo of OKC Service Advisor, Kristina, makes every aspect of maintaining my beautiful Volvo easy, stress-free, and even fun! She has the best customer service skills and excels at open and honest comm More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Took my 2020 Volvo in for a service and Kristina was amazing. She was able to get us in right away. Her customer service is top notch. Love my Volvo. More

by timnmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Volvo Cars Oklahoma City responded

Your feedback means so much to our team here at the dealership. We hope you have a wonderful day and look forward to working with you again in the future.

October 15, 2022

Excellent customer svc! Mike Cargile in the service area is to be commended . He always greets me w a positive , calm , easy demeanor. Explaining costs, giving me options, a More

by tammiemason68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cargile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Volvo Cars Oklahoma City responded

We appreciate your business and value your feedback! If there is anything else we can do for you, please let us know!

June 01, 2022

The BEST service hands down! Kristina has always taken care of my needs, great or small, she makes me feel like I'm the ONLY ONE that matters!! As long as she's there, Volvo Cars More

by Mrs.Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Volvo Cars Oklahoma City responded

We are so glad we could help with your service experience! Be sure to let us know if there is anything else we can do to help.

October 18, 2021

I brought the car in for a sunroof issue and an I brought the car in for a sunroof issue and an alignment. Well, the sunroof issues caused damage to the seal and scratched the roof of the car. Wit More

by bjk1829
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Powell
Oct 25, 2021 -

Volvo Cars Oklahoma City responded

Hello, thanks for your candid feedback. Unfortunately due to a new car inventory shortage our loaner car numbers have gotten smaller and it can be challenging to provide everyone a loaner car. We do our best to provide them when the customer's scheduling requirements allow. We apologize we couldn't get a loaner for this appointment. We were not made aware of any scratches at the time of your service and welcome a discussion. Please feel free to contact our service manager, Jim Ross, at 405-488-6297.

Oct 26, 2021 -

bjk1829 responded

Service was made VERY aware! there is no need for discussion. only warning for potential customers. The buying experience is wonderful but service is a disgrace. So much so that after purchasing 7 cars from the Bob Howard auto group.. I will never do business with BH again. I have sold the Volvo in question and returned to a true luxury brand that understand what their customers expect.

September 12, 2021

Absolute amazing service in all aspects! From sales, to service, to finance, all employees are so kind and friendly! I always love coming here and receiving top level quality customer service and care! Tha More

by Liam11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Scott, Jenna Powell
Sep 15, 2021 -

Volvo Cars Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us with your vehicle's service as well as your shopping needs! Please be sure to let us know if there is anything else we can do to help!

June 23, 2021

We driving from Utah home to Alabama and the rear shocks on our Volvo S60 began leaking. The closest dealership, in Albuquerque, told us they couldn't get the parts for several days. But they called Volvo C More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Volvo Cars Oklahoma City responded

We are so glad we could help, and we truly appreciate your kind words and trusting us with your vehicle's service in an unfortunate situation! Please be sure to let us know if there is anything else we can do to help!

February 26, 2021

Honestly - I just can't say enough about the fantastic service I get with Kristina! She not only brings a bright smile, but a level of trust that is truly hard to find! I know exactly where my future Volv More

by Mrs.Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Volvo Cars Oklahoma City responded

Thank you so much for your kind words for Kristina, and for taking the time to leave us this wonderful feedback!

1
...