64 Reviews of Volvo Cars Oklahoma City - Service Center
This dealership is absolutely the best. I came here because the Tulsa location could not accommodate me in a timely fashion and I was so impressed with this dealership that I will not be go I came here because the Tulsa location could not accommodate me in a timely fashion and I was so impressed with this dealership that I will not be going back to Tulsa. Kristina Parsons was absolutely fabulous, kind, helpful, and just the best. Also, Micheal Cargile went above and beyond to ensure everything was taken care of and even pointed out some issues with past services that were performed unnecessarily (by the Tulsa Volver dealership). I will definitely be purchasing my next Volvo from Volvo Cars Oklahoma City! Almost forgot, Jim the Service Manager was also great and took the time to discuss the unnecessary services that were performed on my car at the Tulsa dealership. More
I recently had my car serviced, and I was incredibly impressed. The service advisor, Kristina Parsons, was friendly, knowledgeable, and helpful. She kept a very high level of communication during the en impressed. The service advisor, Kristina Parsons, was friendly, knowledgeable, and helpful. She kept a very high level of communication during the entire process. The work was completed in a very reasonable amount of time and I even received a video of my car explaining the work that was done once they had completed. I highly recommend Volvo Cars OKC for their exceptional service and customer satisfaction More
The Volvo of OKC Service Advisor, Kristina, makes every aspect of maintaining my beautiful Volvo easy, stress-free, and even fun! She has the best customer service skills and excels at open and honest comm aspect of maintaining my beautiful Volvo easy, stress-free, and even fun! She has the best customer service skills and excels at open and honest communication. I appreciate how she goes the extra mile to ensure every detail is covered. There are no surprises. Thank you, Kristina!! More
Took my 2020 Volvo in for a service and Kristina was amazing. She was able to get us in right away. Her customer service is top notch. Love my Volvo. amazing. She was able to get us in right away. Her customer service is top notch. Love my Volvo. More
Excellent customer svc! Mike Cargile in the service area is to be commended . He always greets me w a positive , calm , easy demeanor. Explaining costs, giving me options, a Mike Cargile in the service area is to be commended . He always greets me w a positive , calm , easy demeanor. Explaining costs, giving me options, and he respects my time. I’m always offered a loaner when needed. And svc appts are made promptly, accommodating my time schedule. I highly recommend Mike Cargile as Volvo’s representative More
The BEST service hands down! Kristina has always taken care of my needs, great or small, she makes me feel like I'm the ONLY ONE that matters!! As long as she's there, Volvo Cars Kristina has always taken care of my needs, great or small, she makes me feel like I'm the ONLY ONE that matters!! As long as she's there, Volvo Cars of Oklahoma City will have my business!! Thanks Kristina!! More
I brought the car in for a sunroof issue and an I brought the car in for a sunroof issue and an alignment. Well, the sunroof issues caused damage to the seal and scratched the roof of the car. Wit I brought the car in for a sunroof issue and an alignment. Well, the sunroof issues caused damage to the seal and scratched the roof of the car. With the alignment I felt it was still not right even tho the tech drove the car with me in it and explained to me that was as good as it was going to be because Volvo’s just pull. Well, I took it to FIRESTONE and they aligned it… problem solved!! Now we were told when we bought this vehicle that service loaners were available when the car was being serviced. I asked specifically because I will not buy a vehicle from a dealership that doesn’t have a loaner program. When I come to schedule the service I am told they don’t have any loaners for me because they have all been sold and that my oil change will only take an hour. So the next day after I processed the information I scheduled the service. Two things at this point… I went across the street to look at bmw because I’m done with Volvo service… BMW gave me a loaner to drive while Volvo had my car in service. I think it is obvious who appreciates my past business and truly wants to earn my future business. Side note… Volvo service had my car from 9:45am until 2pm!! More
Absolute amazing service in all aspects! From sales, to service, to finance, all employees are so kind and friendly! I always love coming here and receiving top level quality customer service and care! Tha service, to finance, all employees are so kind and friendly! I always love coming here and receiving top level quality customer service and care! Thank you Volvo Oklahoma! More
We driving from Utah home to Alabama and the rear shocks on our Volvo S60 began leaking. The closest dealership, in Albuquerque, told us they couldn't get the parts for several days. But they called Volvo C on our Volvo S60 began leaking. The closest dealership, in Albuquerque, told us they couldn't get the parts for several days. But they called Volvo Cars OKC, a day's drive away and on our way home, and found that they could get them sooner. Kristina at Volvo OKC had the parts ordered and they arrived the morning after we got into OKC. We made ourselves at home in the dealership, which was very comfortable, and Kristina told us she hoped to have us on our way by 2:30. We were out the door a little after 2. Without her help we would have been spending several extra days in Albuquerque rather than heading home. And when we got the car back, not only did it drive like new again, but it had been washed and vacuumed -- even with two weeks' worth of luggage and other stuff in the car. We couldn't ask for better service and if we lived in OKC we'd definitely get our Volvo serviced there. Kristina rescued our vacation. More
Honestly - I just can't say enough about the fantastic service I get with Kristina! She not only brings a bright smile, but a level of trust that is truly hard to find! I know exactly where my future Volv service I get with Kristina! She not only brings a bright smile, but a level of trust that is truly hard to find! I know exactly where my future Volvo is coming from and who I will be trusting to get the best service from, hands down! More