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Volvo Cars Lisle
Lisle, IL
1,244 Reviews
Volvo Cars Lisle, winner of the 2023 Volvo Excellence Award, has been servicing the Chicagoland area for over 60 years. Learn more about us at https://bit.ly/3IhT9gR
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,244 reviews
January 14, 2015
Had a first-rate experience I went to Volvo of Lisle looking to purchase my first Volvo and my first used car. I was a little nervous going in but John Taylor provided exception I went to Volvo of Lisle looking to purchase my first Volvo and my first used car. I was a little nervous going in but John Taylor provided exceptional customer service which made me feel much more at ease and confident that I had made the right decision. Two weeks in and I am loving my new car. More
by sanoying
January 13, 2015
Listen carefully...and ask more questions! We purchased a used Dodge from Volvo of Lisle in December 2014. While they may be great at Volvo's, I would not recommend buying any other brand vehi We purchased a used Dodge from Volvo of Lisle in December 2014. While they may be great at Volvo's, I would not recommend buying any other brand vehicle from them. A competitive price is about the only positive thing I can say about our experience. They had almost no product knowledge on the vehicle or its features. We asked specific questions regarding recall's we knew Dodge had out there, and were assured by our salesman Bob that "they cannot sell vehicles with open recalls on them, any recall on a different manufacture would be taken to a local dealership to be dealt with before selling the vehicle". Lie #1. As it turned out, our vehicle had an open recall on the fuel pump relay that could cause the car to stop without warning that was not taken care of. Upon arrival at our house, we noticed a rust spot that we missed on the original inspection. We called to talk to Bob about the spot, not expecting anything in particular, but pleased to hear that if we brought the car back to the dealership it would be "taken care of". Lie #2 When we attempted to schedule the work to be done, we were referred to Ken, the sales manager, who informed us that "taking care" of the spot meant simply painting over the rust. Interesting way to deal with rust, I would look over your used vehicles very closely before purchasing and certainly think twice before taking any vehicle to this dealership for body work. So, in our frustration we decided to return the vehicle "within 7 days, no questions asked" as Bob originally told us we could if we weren't satisfied. Lie #3. The return was actually an exchange for credit towards any other vehicle on the lot. Long story short. Listen carefully to what they say, and ask specific questions. And when they answer you, be careful what you believe. More
by Madtwnjrm
January 06, 2015
"Volvo 4 Life" Trading in my older model S40 was a hard decision, but John made it a super easy transition. I totally felt respected; and he didn't try to sell me an Trading in my older model S40 was a hard decision, but John made it a super easy transition. I totally felt respected; and he didn't try to sell me anything I didn't want. Volvo of Lisle has impeccable service. When I found a small issue after I left the lot, they were willing to make it right and really went the extra mile to make sure I way happy. So not only does John in sales get kudos, but John in service does too. This is why Volvo drivers keep coming back. It's definitely safe to say that: "I love my new car!" Thank you Volvo of Lisle! :-) More
by RBarber
December 27, 2014
My 4th Car From Lisle Volvo - Always amazing!! From Ken Kowal the sales manager, to Tom Korallus the business manager these guys are tops. My salesman Bob Makowka is always fantastic. They remember From Ken Kowal the sales manager, to Tom Korallus the business manager these guys are tops. My salesman Bob Makowka is always fantastic. They remember who you are, information about your family, I have been going here for 10 years and these guys have always taken amazing care of me. Even the car porters are friendly, mine helped me load my trade in stuff in my new car, asked me about my holiday, they do a great job. I will never buy a car anywhere else. Thank you team Lisle!! More
by bill245
October 16, 2014
29 YEAR LOYAL VOLVO OWNER In 1985, my wife and I purchased our 1st Volvo from Volvo of Lisle, and we recently purchased our 4th Volvo. We always have our Volvo serviced at th In 1985, my wife and I purchased our 1st Volvo from Volvo of Lisle, and we recently purchased our 4th Volvo. We always have our Volvo serviced at the Lisle dealership. Thanks to the Korallus family and to their sales and service staff for the many years of excellent service. More
by HPW3572
September 30, 2014
Quick Service I had a grease job and oil change. It was done in about an hour. The car was washed and service person went the extra mile and even cleaned the windsh I had a grease job and oil change. It was done in about an hour. The car was washed and service person went the extra mile and even cleaned the windshield inside. More
by KnittingBoston
Employees Worked With
James Stammet
September 26, 2014
First Service V60 Before I knew it, 9K came upon me and I was in for my first oil change. As always, friendly fast service, phone call when completed, and of course no Before I knew it, 9K came upon me and I was in for my first oil change. As always, friendly fast service, phone call when completed, and of course no charge. Clean restroom and waiting area too. More
by kgott31
Employees Worked With
Cory Groth
September 22, 2014
Expected Excellence My most recent experience with Volvo of Lisle is another example why I have continued to return for sales and service for more than 20 years. My most recent experience with Volvo of Lisle is another example why I have continued to return for sales and service for more than 20 years. More
by richschub
Employees Worked With
Dominic Lattanzio
September 21, 2014
Scheduled Maintenance Service Department and mechanics were excellent. Spotted a problem and fixed ASAP. I continue to be impressed with this dealership and its outstandi Service Department and mechanics were excellent. Spotted a problem and fixed ASAP. I continue to be impressed with this dealership and its outstanding customer service. More
by Curtisr
Employees Worked With
Dominic Lattanzio
September 17, 2014
Anne Hamada I have never had a bad experience @ Volvo of Lisle! I was there for 52.5K service on my 10 year old V70 & my visit (as usual) was outstanding! I have never had a bad experience @ Volvo of Lisle! I was there for 52.5K service on my 10 year old V70 & my visit (as usual) was outstanding! More
by Anne Hamada
Employees Worked With
James Stammet, James Stammet
