Volvo Cars Lisle
Lisle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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2nd grade buying experience for a premier car I bought a used Volvo CX90 from the Volvo of Lisle at the end of May. This is probably my 5th car buying experience and by far the worst I have dealt I bought a used Volvo CX90 from the Volvo of Lisle at the end of May. This is probably my 5th car buying experience and by far the worst I have dealt with. When i was test driving the car, noticed a scratch on the LCD screen which they assured me was a smudge and they could get their service team to fix once they do a final cleaning before i drove it away. Lo and behold after i paid for it, was told that they tried their best and it was a crack and i should expect those when buying an used car. This came from their Sales manager. Another big item for us was the installation of the DVD player as we were going off on a road trip the next day. I was told that if we paid the overnight charge (which we paid) they could have it installed the next morning but when i went in the next morning was told that they need a couple of days and that they were busy. I told them that we traded in our previous car which had the dvd player and gotten this car for the road trip based on their promise to have it installed the next day (and we paid for the overnight charge). Well, they just said we were SOL. Not to mention that they kept us for 4-5 hours at the dealership to close on this transaction (that didn't even need any financing from their side). The adage about keep the customers long enough to get tired so they will sign anything to get out of there is so true with these guys. Between the false promises of the dvd install and the lying about the screen cracking and their unwillingness to rectify anything (after emailing their leadership about it), these guys aren't worth your time. There is a reason why they price their cars low - it's to cover for their lack of service or professionalism. Do yourself a favor and deal with someone else. More
Great experience Very courteous and responsive. Lorena Mena was a pleasure to deal with. answered all questions and was understood our concerns during the negotiation Very courteous and responsive. Lorena Mena was a pleasure to deal with. answered all questions and was understood our concerns during the negotiation for pricing. Easy to work with. More
Courteous Sales Experience and Competitive Pricing Very pleased with our sales experience by entire team. They located a very specific XC90 configuration and personally drove/transferred it. Competit Very pleased with our sales experience by entire team. They located a very specific XC90 configuration and personally drove/transferred it. Competitive price/follow up. More
Great experience No pressure but helpful They work as a team. Dale was my first contact. He was very pleasant and gave me the info about a car that they did not have No pressure but helpful They work as a team. Dale was my first contact. He was very pleasant and gave me the info about a car that they did not have in this country yet. Then Scott and Lorena were my next contact. Lorena gave me the test drive and we were sold. Once our car came in, she very patiently went through all the car details. She said to come back or call with questions whenever i needed to. I have done that twice already. Scott also went out of his way to make our experience easy. He was always available by phone. Tommy also stayed in touch through the process via email. All in all a very pleasant experience. And I love my new car. More
Wonderful Experience Top notch dealership. They truly care about their customers. Working with Regis Argest Dorsey was fantastic. He explained everything in detail, and ne Top notch dealership. They truly care about their customers. Working with Regis Argest Dorsey was fantastic. He explained everything in detail, and never made us feel pressured. I highly recommend this dealership, and would buy from them again. More
great experience Lolita was very responsive throughout the entire process. She understood my expectations and needs and found the right car for me within the budget I Lolita was very responsive throughout the entire process. She understood my expectations and needs and found the right car for me within the budget I outlined. More
Audi didn’t compare to Volvo I was looking for a larger car than my Audi A3 that was about up on its lease...I came in uncertain of whether I would be stuck in a very expensive Au I was looking for a larger car than my Audi A3 that was about up on its lease...I came in uncertain of whether I would be stuck in a very expensive Audi upgrade but left pleasantly surprised with a well-appointed S9 at $100/month less than a less featured Audi A4. The process was so smooth I was caught slightly off guard! Dale was a patient and laid back sales person. Very thorough and informative. He encouraged us to consider options we were unaware of and was able to present us with an offer we couldn’t refuse. When we picked up the vehicle he case in to the office early and calmly walked me through the vehicle with a pretty fussy baby in tow.... Scott whipped up deals with lightning speed and at delivery, Ken had the paperwork through in record time. I felt really comfortable with the staff here and hope they’ll have an beautiful “new” dealership that fits them well going forward. I’m lookinh forward to the next interaction! More
Great deal and friendly service There was no high pressure tactics, just friendly service. Easy process from start to finish. I would recommend Volvo of Lisle! I would return to th There was no high pressure tactics, just friendly service. Easy process from start to finish. I would recommend Volvo of Lisle! I would return to them for any future purchases. More
Smooth and Enjoyable Don't let the facade of the building turn you away. I am not sure which is better... The quality of the vehicles inside or the care you are given thro Don't let the facade of the building turn you away. I am not sure which is better... The quality of the vehicles inside or the care you are given throughout the entire buying process. I recently purchased a Volvo XC60 (which I LOVE btw) on special order that took over a month for delivery. From the moment I walked into the door for my first visit to the day i drove my new car off the lot the experience was exceptional. Regis, in sales, was patient, inviting and totally cool throughout the entire process. Even when we brought our newborn into the showroom to see if our carseat fit. We did 3 test drives together and I never fealt rushed once. And when we began talk price Regis came forward with a discount beyond my hopes before I even opened my mouth. When I buy a Volvo again I am going to Volvo of Lisle and working with Regis. More
Recent purchase of new Volvo V90 wagon The personal service and patience of salesman, Regis Dorsey great person, so helpful. Ken Kowal Manager also great help and kind. No pressure, rea The personal service and patience of salesman, Regis Dorsey great person, so helpful. Ken Kowal Manager also great help and kind. No pressure, real people doing a great job. Love the car, and they know their product, no pushy sales, genuine good people, Regis is a kind and patient person who just wanted to be sure I got the car I wanted and made the whole experience enjoyable! I literally came to Volvo lisle after 3 straight days of test drives at other dealerships, including another Volvo dealership- I met Regis and said I can’t go to anymore! Help me! He went above and beyond, ended up with a car I love and was head and shoulders above the service and attitude of the other fairly nearby Volvo dealership . Volvo of Lisle, Regis and all staff are great. More