Volvo Cars Lisle

Rick Winkler has total client service focus. He knew what my used car needs were and came up with the solution. He commnicated with me constantly throughout the entire sales process. His approach towards me, my used car needs were and came up with the solution. He commnicated with me constantly throughout the entire sales process. His approach towards me, my wife and daughter was always positive. I would refer him to others without hesitation! Chris Neigel 6/1/12 More

Bob did a great job helping us move out of old Volvo into a new one. We had to order and he took care of it all. Did agreat job Don Wade a new one. We had to order and he took care of it all. Did agreat job Don Wade More

I truely had a hastle free experience purchasing my Volvo from the Lisle dealership. My salesman Philip did his best to accomdate me, found the exact car I was looking for and made purchasing the car as eas from the Lisle dealership. My salesman Philip did his best to accomdate me, found the exact car I was looking for and made purchasing the car as easy as possible. More

Lolita was an outstanding salesperson. She had great knowledge about the cars and was very easy to work with. I had a wonderful experience working with Lolita. knowledge about the cars and was very easy to work with. I had a wonderful experience working with Lolita. More

We had a great experience at this dealership...again. This is the second car we have purchased there. I am not one who enjoys the dealer experience normally, but Volvo of Lisle has actually found a way This is the second car we have purchased there. I am not one who enjoys the dealer experience normally, but Volvo of Lisle has actually found a way to make it pleasant! I would recommend this dealership to anyone. Justine and Paul Schneider More

We are customers for over 28 years, always treated fairly and with great attitude. They take their time to explain reasons/features. Super friendly and not pushy. Service is above excellent. Pricing seem and with great attitude. They take their time to explain reasons/features. Super friendly and not pushy. Service is above excellent. Pricing seems to be average or a bit better but I would not have the same trust with another dealer, we know the people here for many years and rely on them to advise and help when we ask. More

After doing quite a bit of research when looking for a new car, including a visit to the Chicago Auto Show, we stopped in late one Friday night to look around. Lolita Cook answered all our questions and t new car, including a visit to the Chicago Auto Show, we stopped in late one Friday night to look around. Lolita Cook answered all our questions and took us for a test drive. It was only later that we realized that the place was only a few minutes from closing when we stopped in and we kept them late (sorry about being so oblivious). Lolita recognized that we were still looking around and we were never pressured. I stopped in a couple of weeks later when our vehicle was being serviced next store (Honda) and since Lolita was busy, Rick was more than happy to help answer my questions. In fact, with Ken's help, we were able to agree on a vehicle and a price that day and signed the paperwork the next day (Tom really was able to simplify the paperwork signing into a manageable process) Overall, I couldn't be happier. By focusing on the customer experience, the staff at Volvo of Lisle makes the car buying experience as painless as possible. More

We would highly recommend this dealership to others wishing to purchase a new vehicle. We were treated professionally and efficiently. We believe we received a high quality car for a good price. Our wishing to purchase a new vehicle. We were treated professionally and efficiently. We believe we received a high quality car for a good price. Our salesperson did a great job. Thank you. More

Highly recommend. My first Volvo. Bob was very knowledgeable which I would expect. However, after purchase he took the time to spend with me going through the car setting things up and showing me knowledgeable which I would expect. However, after purchase he took the time to spend with me going through the car setting things up and showing me how to use all of the features. Also, when it came to negotiating the price he was straight with me and cut out all the bs back and forth. I did a test drive and I when I walked out of the dealership the first night, I knew exactly what I would pay versus comparing against a range of guesses from some of the other dealers for other cars I was considering. Also, I failed to catch the name of the Finance Manager, but he was very helpful. I had some questions about transferring my plates and to make a long story short, we concluded our call with him saying, "We try to make things easy on you." And that's exactly what they did. More

I walked into this dealership looking for a dark blue Volvo S60. I was greeted by Ms Lolita Cook. She was friendly and knowledgeable and showed me the available S60s including a blue one. I shared wit Volvo S60. I was greeted by Ms Lolita Cook. She was friendly and knowledgeable and showed me the available S60s including a blue one. I shared with her the packages I wanted to have all of which are factory-installed. She encouraged me to drive an S60 which I did. My previous car was a 2000 S80. I wanted a smaller car with BLIS, the T5 premium pkg, the climate pkg, and the multimedia pkg. I told her I wanted to trade-in my old car. There were no available cars in the area with the packages I wanted. She introduced me to Mr. Schultz and we discussed trade-in price after he drove it. He also suggested that he would have to order it from Sweden in order for it to have the packages I wanted and it might take up to 3 mos to arrive. I agreed and made a down payment. In all, I made 3 visits, the last one to pick up my car. During the time I waited for the car, Ms. Cook called me weekly to update me on the arrival which moved up as time went along. Ms. Cook was a joy to work with. She was always in good humor, polite, friendly and has a good sense of humor. Both she and Mr. Schultz (new car manager) were always available when I called with questions. I ordered a special cover for the back seat and it was available for installation when I arrived to pick up the car. Buying the car from Volvo of Lisle was an excellent experience. Both Ms. Cook and Mr. Schultz went out of their way to ensure that everything went well and that I received what I ordered and did so with friendliness and competency. More