Volvo Cars Lisle

We were about to head out on an interstate road trip and noticed noises from under the hood. Dominic was able to get us in on pretty short notice. Everything was fixed, and the job ended up being covered noticed noises from under the hood. Dominic was able to get us in on pretty short notice. Everything was fixed, and the job ended up being covered by warranty (which we did not expect). The technician diagnosed the issue right in the service writer's entry area and Dominic kept us informed all through the process (he knew we were on a timetable...) More

I have always had great service here.Just frustrated as I live 45 minutes away and brought S80 in yesterday for oil and filter change. Things went fine except my clock was not reset (which I figured out) bu live 45 minutes away and brought S80 in yesterday for oil and filter change. Things went fine except my clock was not reset (which I figured out) but there is no message saying "miles to empty tank" I will call tomorrow to see if I can reset it myself, but I don't have time to run to Lisle to have them do it More

Great folks to do business with . . . . customer since 1985 . . . . . we are a 100% Volvo family . . . . four (4) of them. Master Technician, Steve Cochran, is second to none . . . . all my cars are in " 1985 . . . . . we are a 100% Volvo family . . . . four (4) of them. Master Technician, Steve Cochran, is second to none . . . . all my cars are in "perfect" condition. More

excellent service, very friendly! I drove all the way from Michigan and they made it worth my while. I ended up buying the car that night! from Michigan and they made it worth my while. I ended up buying the car that night! More

Dominic was my service advisor and he was so friendly. He made my experience really enjoyable with nice conversation and a warm smile. I really appreciate receiving excellent customer service from someone wh made my experience really enjoyable with nice conversation and a warm smile. I really appreciate receiving excellent customer service from someone who cares. More

Jenny did a great job of taking care of the car, taking care of the problem and getting me out quickly. Kelsey helped too. Thanks! care of the problem and getting me out quickly. Kelsey helped too. Thanks! More

After spotting a couple of available used cars (Camry XLE and Escape Limited) on Cars.com, called and spoke to John Taylor. He provided the information that I needed, and I told him that we'd like to get ou and Escape Limited) on Cars.com, called and spoke to John Taylor. He provided the information that I needed, and I told him that we'd like to get out there (about 30 miles away) for a test drive. Scheduling that was difficult for us, for a variety of reasons. John followed up by phone a couple of times, always courteous and friendly - never pushy. After a couple of weeks, I was finally able to make arrangements with John to drive two cars. Both were ready to go when I arrived. We discussed pricing and I told John that we would be making a decision within a couple of days. He did inform me that there was a potential buyer for one of the cars, but did not suggest that I make a deal that day. As my wife was unable to accompany me on this visit, I would take my chances. (Both cars were exactly as advertised, and either would have been a good choice.) That evening, my wife and I decided we didn't need another SUV, so we would go with the Camry. Before I could call John the next morning, he called to let me know that the Escape had indeed been sold. I told him that we would go with the Camry, and I put down a credit card deposit to hold it. John said the deposit was refundable if my wife was not happy with the car. We agreed to a price, and my trade-in would be evaluated when we came back. John suggested that I could get ahead of financing paperwork by filling out the application on their website, which I did. When we arrived on Monday, John greeted us with the keys to the Camry and sent us off on another test drive, while they appraised out trade-in. My wife agreed that the car would be perfect for us. John gave me the appraisal of our car, and it was exactly what I figured it would be. With our trade, the cost of the Camry was within $200 of what I had hoped for. Better yet, it was about $1,500 less than anything comparable that we had looked at. Once that was settled, we worked with Tommy Korallus on the financing. He had all the figures ready, and we merely had to determine the length of the loan. The rate was better than I expected and very competitive. Tommy was very friendly and upbeat, and actually made the transaction fun. After sharing a few laughs, Tommy was off to print up all of the paperwork. After signing all the documents, we realized that from arrival to departure, the entire process took under two hours. I can't ever remember spending so little time making a car deal. This was the most enjoyable car buying experience we've ever had. I would highly recommend working with John and Tommy to anyone looking for a Volvo or a solid used car. A couple of days after our purchase, I got a call from John to let me know that (even after my wife and I thoroughly went through our old car) the staff found something that we had left behind. My wife also realized that she left a favorite CD in the stereo. John was going to put the items in an envelope and send them to us. While either of these things would not have been greatly missed, it was very thoughtful of the staff and John to retrieve and return them. More

I was very pleased with the service. Finished before I expected. I will return for further service. I have been very happy with my 1994 940. expected. I will return for further service. I have been very happy with my 1994 940. More

John was very enjoyable to deal with and followed up on any issues that needed to be resolved. I would recommend him and the dealership. any issues that needed to be resolved. I would recommend him and the dealership. More

Ken and Rick were great to work with on my recent purchase. Rick did a very nice job with his overview of the car and Ken came up with a creative solution to get me to the price I needed to hit. B purchase. Rick did a very nice job with his overview of the car and Ken came up with a creative solution to get me to the price I needed to hit. Both guys were friendly and professional. More