Volvo Cars Lisle

We went to the dealership with purchase in mind. After examining several vehicles in inventory, reviewing the terms of the Costco purchase plan and customizing the selected vehicle we were able to complet examining several vehicles in inventory, reviewing the terms of the Costco purchase plan and customizing the selected vehicle we were able to complete the transaction smoothly and efficiently. All three of the employees assisted at various stages of the purchase transaction and were very helpful and pleasant to deal with. More

Customer service (Princess, internet personnel) was outstanding. When Princess contacted me she was not pushy or overbearing. She listened to what I was looking for and emailed me information about th outstanding. When Princess contacted me she was not pushy or overbearing. She listened to what I was looking for and emailed me information about the various cars they had in their inventory. Once I made an appointment to come in to see a sales manager all communication ceased with Princess and shifted to the sales person Rick. I thought that dynamic was interesting. The staff was friendly, polite and professional. The two times I visited Lisle of Volvo, the personnel staff greeted me with a friendly genuine smile. As a female, I didn't feel like the salesmen were condescending or pressured me into buying a car. I was in control of the buying situation the entire time. My experience with Lisle of Volvo was not stressful at all ( I was more excited than stressful). The stressful part was prior to stepping into the dealerships reading about various cars on the internet and narrowing down my choice to the Volvo S60. The paperwork was explained quickly and could have been explained a bit more thoroughly but I was able to follow along. However, Rick did a thorough job at going over the features of my car. At the last hour I changed the level of car I wanted because I did not want to over exert my budget. Rick showed no frustration about this. He expressed his understanding which I thought was commendable. The price was well within my budget; I received a rebate and a Cosco gift card that's on its way! Overall, I love my car! I was pleased with the professional service I received. They really worked as a team. A special thanks to Lolita for showing me how to connect/sync Bluetooth to my car. I will definitely return to purchase my next Volvo. Thanks Princess, Rick, and Tom! Felisha P. More

It was a pleasure working with Rick Winkler and Tom Schultz at Volvo of Lisle. They provided professional, personalized service with the purchase of our new vehicle. It took a few weeks for us to mak Schultz at Volvo of Lisle. They provided professional, personalized service with the purchase of our new vehicle. It took a few weeks for us to make our car-buying decision and we looked at several other brands. Volvo of Lisle kept in touch and provided us the information we needed in a such a personalized and caring way. We never felt pressure or that we were just another customer. Feeling good about the relationship with our dealer helped us know that we were making the right choice. Oh, and we love the car too! More

I was in this dealership 2 years ago and explored purchasing a Volvo vehicle but chose a different vehicle brand and dealership. I quickly ran back to Volvo of Lisle for the car I should have orgini purchasing a Volvo vehicle but chose a different vehicle brand and dealership. I quickly ran back to Volvo of Lisle for the car I should have orginially purchased. Lolita Cook and Ken Kowal moved heaven and earth to make the deal happen with my trade-in and new 2013 XC60. Lolita was very pleased that I came back and always knew I would! The Volvo XC60 was the perfect car for myself and two teenage driving daughters. Lolita's customer service skills went above and beyond just selling a car...she worked on getting us the right vehicle for the family. I love Lolita's spark, personality, professionalism and most of all sincere attitude while working in a market that only concentrates on the sale ($$$) rather than the individual. Ken Kowal was also a pleasure to work with when the husband came in for the final numbers and the negoitations began. The husband is in the car business as well and there was lots of numbers being thrown around by him. But, between Lolita and Ken they made it happen. I would highly recommend this dealership, Lolita and Ken to anyone looking for a vehicle. I have been in several times since and the service after the purchase still remains at the highest level. I truly believe that I will be a forever Volvo lover because of product and my wonderful sales staff! Thank you to all. More