Volvo Cars Hudson Valley - Service Center

Seamless Execution & Amazing Customer Focus Apprehensive about my ability to purchase a new vehicle and xxxx-bent on fixing my old car which continued to have the same old costly electrical prob Apprehensive about my ability to purchase a new vehicle and xxxx-bent on fixing my old car which continued to have the same old costly electrical problems time and again, Diego and Linda were instrumental in helping me put together an "I CAN' plan so that I could buy new, and change my life! I'm very grateful for the extra miles they each went (no pun intended!) to organize a purchase deal that fit my budget perfectly! Client service is exemplary with each member going above and beyond the call of duty to assure that customer satisfaction is, and remains, a true component of the work they do with people each day. This core value is really remarkable to feel in today's rush-rush world. It is particularly gratifying to meet people in consumer business who truly have the individual's needs at heart while simultaneously looking to close a corporate transaction. That was refreshing, indeed! You know this because they don't give up...they follow up, and that was wonderful! What a tremendous "people asset" HV Volvo has in their staff, and I am so amazed!!! This positive experience spawns a lasting and mutually beneficial relationship into the future. THANKS, Guys! More

Service is awesome Excellent service department. Always a pleasure going there. Dan and Larry make a great team. Had no appointment and they still got me in and took car Excellent service department. Always a pleasure going there. Dan and Larry make a great team. Had no appointment and they still got me in and took care of my car More

HV Volvo service Staff is great, Dan D is part of a great organization. Both him and Larry are reasons to continue using HV Volvo. Service is always completed in a ti Staff is great, Dan D is part of a great organization. Both him and Larry are reasons to continue using HV Volvo. Service is always completed in a timely fashion with all facets explained. Always a pleasure Tom Hurley More

C 30 issue recently had a problem with clear note breakdown on the mirrors of my C30. contacted dealer, they agreed to replace the mirrors with no cost to me. recently had a problem with clear note breakdown on the mirrors of my C30. contacted dealer, they agreed to replace the mirrors with no cost to me. i was pleased and impressed that they stood behind the quality of their vehicles and resolved the matter with no hassle for me…..car was past warranty! More

Great people, great cars, great service Friendly folks selling a dependable stylish comfortable high performance cars. Service department is great and responsive to any concerns. I've bought Friendly folks selling a dependable stylish comfortable high performance cars. Service department is great and responsive to any concerns. I've bought 2 used Volvos from them and both were really great . My father-in-law has been buying cars from them for 40 years. Give them a try. More

Excellent and attentive service Always perform service in an attentive fashion. Have never had to wait while my car sits. They make an appointment, give you an estimate of the time Always perform service in an attentive fashion. Have never had to wait while my car sits. They make an appointment, give you an estimate of the time it will take and generally hit it on the nose. Car is always clean and they don't readjust my controls (a pet peeve). More

Smooth And Friendly Service I called once and appointment obtained for the following day without delay. I got there 15 minutes late and it was ok, but "the wait will be littl I called once and appointment obtained for the following day without delay. I got there 15 minutes late and it was ok, but "the wait will be little longer"said Dan. I requested a loaner to go do some shopping, without any hesitation Dan got me a car. I really appreciated such friendly and smooth service. More

Professional and friendly service We have two Volvos. Had problems with the 2003 S60 AWD took it to other garages assuming will save money. After three tries the problem was not fixe We have two Volvos. Had problems with the 2003 S60 AWD took it to other garages assuming will save money. After three tries the problem was not fixed. The Volvo service center fixed the problem. More

Missed part of my service. I had several phone calls to set up service for my 2008 XC90 I bought used and left my car for a 120,000 mile service and got a call that the car was I had several phone calls to set up service for my 2008 XC90 I bought used and left my car for a 120,000 mile service and got a call that the car was ready and the 120,000 mile service was not done- only an oil change and tire rotation. They said I didn't need the service but now a windshield washer sprayer is not working and a wiper blade needs to be replaced and that would have been part of the service requested. Now I need to go another day without a car for something that should have been done he first time. More

Always Quick & Helpful I purchased my CPO XC90 last Christmas and have had it serviced 3 times since in order to maintain the CPO warranty. The service department is always I purchased my CPO XC90 last Christmas and have had it serviced 3 times since in order to maintain the CPO warranty. The service department is always friendly and helpful. I've never waited longer than the quoted time and will continue to recommend their brand and service. More