Volvo Cars Hudson Valley
Wappingers Falls, NY
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Excellent experience getting our MINI Cooper! We were looking for a cute little red MINI convertible and I found HVV through cars.com, and there was a chili-pepper red 2013 MINI convertible, exact We were looking for a cute little red MINI convertible and I found HVV through cars.com, and there was a chili-pepper red 2013 MINI convertible, exactly as we hoped to find one! With an evening phone call on a Tuesday we ended up driving home our new-to-us MC extremely happy. We had an excellent lunch by Billy while we were there! All-in-all, a great experience. Simple, easy, clear. Everyone was fun to work with and we are now the ecstatic owners of our chili-pepper red MINI! Thank you Murf, Linda, Mike and of course, Billy. More
Easy Peasy I had a very positive experience with Hudson Valley Volvo. The sales person (Bill) was very knowledgeable, honest and easy to work with. He didn't p I had a very positive experience with Hudson Valley Volvo. The sales person (Bill) was very knowledgeable, honest and easy to work with. He didn't push too much and made for an easy decision for me. The car they delivered was 'exactly what I was looking for' and although it was a used car, it looked and felt like it was brand new when I picked it up. It really was an easy process and I felt like I was getting great value from Bill and Volvo. I'd go back again. More
Professional & Personable all at once! Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemo Sure, when your car needs a out of the routine service call, it's not a happy prospect. Dan, Laurence and the service staff always manage to turn lemons into lemonade. We are very glad to have Hudson Valley Volvo in our backyard. They are very attentive, always accommodating and truly deliver service with a smile. You will not find a more truthful or trustworthy dealer...and it begins with their great people. Thank you! More
Wonderful Leasing Experience! From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approa From the moment I walked into Hudson Valley Volvo I knew I was in great hands. The sales staff and finance department are both professional and approachable. I left feeling great about my new lease and the courtesy call from the sales department a few days later solidified my respect for the company. As this is my 4th leased Volvo in the last 12 years, I didn't need to be sold on the safety of the car and the sales staff recognized that and was able to get down to the business of putting me in a new XC60. I would highly recommend this dealership! More
Great staff, great buying experience. I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certifie I got Margot Murphy as my sales rep, and she was very helpful and pleasant to do business with! Nice place, recommend to anyone looking for a certified pre-owned Volvo. More
CPO Used Volvo Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, Bought a used CPO Volvo, 2012..... The experience and customer service was fantastic. However, now owning the car for only a few days; my tail light, fog light on my passenger side are not working. As well as, my brakes are grinding, thumping and making my steering wheel shimmy at various speeds, and road type. I would hope that only buying this car not even over a week that everything should be covered. As I was informed it's a CPO and they have to pass a certain inspection to be come certified. I'm not surprised I didn't feel/see this when test driving because it was very short, so they could make a fast purchase. However, I also pointed out that there is a dent over the rear passenger wheel that I requested to be taken out... Unfortunately, they wouldn't because it's used; but I would really hope I could receive the same type of service as a brand new owner. Especially if for instance they received a car off a truck and a person purchased it, then a few days after they were having similar issues and noticed scratches... I would wanted to be treated as fair. More
Outstanding I had a problem with my Volvo. The service department offered me an appointment for the same day and arranged for me to have a loaner car which is im I had a problem with my Volvo. The service department offered me an appointment for the same day and arranged for me to have a loaner car which is important for me bc I only have one car. Staff is friendly, courteous and competent. More
Service - Always on top of their game I'm fortunate enough to be able to choose almost any vehicle for my personal use. I selected my Volvo S60 (not a perfect vehicle) because of the prof I'm fortunate enough to be able to choose almost any vehicle for my personal use. I selected my Volvo S60 (not a perfect vehicle) because of the professionalism and competence of Mr DeCico, the service manager and his assistant, Larry (my apologies as I don't recall his last name). Professional, friendly, sincere, I have great confidence when I bring my car in that all service will be completed well and to my spec. I've also seen the interactions of these gentlemen with their service technicians, again providing professional oversight and great respect for the technicians work. They just completed a 100K servicing on my 3 1/2 yr old car and did the usual excellent job. That excellence incudes a candid conversation of the work they did, their future recommendations, and friendly banter. I recommend this service group under this service management team without reservation. More
Courteous, respectful, quick Owen was very fast at responding to my emails and calls. Linda worked to get me the best deal possible and was very respectful. A pleasure doing busin Owen was very fast at responding to my emails and calls. Linda worked to get me the best deal possible and was very respectful. A pleasure doing business with them More
Continual excellent service The annual NYS inspection was recently completed on my C70. The excellent service has continued since our Volvo OSD purchase in 2011. They even found The annual NYS inspection was recently completed on my C70. The excellent service has continued since our Volvo OSD purchase in 2011. They even found and repaired something that I was not aware of. Kudos to Larry and Dan! I want to preserve the C70 for my children. More