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Volvo Cars Hudson Valley
Wappingers Falls, NY
246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 246 reviews
March 28, 2019
Consistenly excellent service. All of the work was completed quickly and professionally according to the estimate of proposed work. All of the work was completed quickly and professionally according to the estimate of proposed work. Hudson Valley Volvo has always taken care of our cars with our family’s best interest at heart. They are professional, fair and honest. More
by RangerFrank
Employees Worked With
Dan DeCicco - Service Manager, Patrick - Tech/Mechanic and Chris at the service counter.
July 26, 2018
Service Department is CLOSED It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will It appears that the service department is closed, definitely not going to buy my new Volvo from a dealer with no service department. Definitely will look for a new dealer to buy my next Volvo - stay away from this place. More
by petelamp
Employees Worked With
None of these, no one would call me back
May 10, 2018
Good Experience at Hudson Valley Volvo We Just leased a new XC60 from Hudson Valley Volvo. Stefan educated us on every aspect of the new technology which makes for safer and more enjoyable We Just leased a new XC60 from Hudson Valley Volvo. Stefan educated us on every aspect of the new technology which makes for safer and more enjoyable driving. All the staff at Hudson Valley Volvo were very helpful to us... Thanks to you all! George and Jan Dillehay More
by HappyCustomer
Employees Worked With
Stefan, Tom
January 17, 2018
The staff at service bent over backwards to get my car completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complet completed,even though the insurance company took time to get answers back. I was out of town and broke down and my car was returned clean and complete. If I have the need to go back I wold not have any hesitation to return. Thank you Peter Kohn More
by peterkohn
Employees Worked With
Danny, Mary
October 31, 2017
Poor to unsatisfactory I leased a 2015 XC 70 and turned in the car 10 months early for reasons not worth mentioning. I asked their Leasing agent, Ms. Murphy if I could grou I leased a 2015 XC 70 and turned in the car 10 months early for reasons not worth mentioning. I asked their Leasing agent, Ms. Murphy if I could ground the car at Hudson Valley Volvo ON 10/21. After over $4K was paid to Volvo Financial to pay off the lease early, I contacted Volvo Financial to notify them of the grounding transaction. FOR 10 DAYS, VOLVO FINANCIAL HAS BEEN CALLING MS. MURPHY AND THE DEALERSHIP IN AN EFFORT TO GET AN ELECTRONIC GROUNDING NOTICE WHICH IS CUSTOMARY BEFORE THE CAR CAN BE INSPECTED FOR CLOSURE. Not only was Volvo Financial unable to get anyone to return their messages, but when I asked a Volvo Financial rep to include me on the next call, a peson named John REFUSED to take care of the issue when confronted. All in, not only wouldn't I recommend this dealership to a fellow consumer, I would strongly recommend that the owners of this dealership perpare their team with the basics of customer service, which from my point of view is non-existent. More
by prizzo475
Employees Worked With
Ms. Murphy
October 11, 2017
Service Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car se Took my car in and as usual the people and the work on the car was exceptional. New building is beautiful., very commfortable. I only have my car serived at Volvo. More
by MCP17
Employees Worked With
Dan Decico
September 27, 2017
Outstanding service as usual I am always impressed with the excellent customer service of Hudson Vally Volvo. Mrs. Murphy always goes above and beyond to accommodate me everytime I am always impressed with the excellent customer service of Hudson Vally Volvo. Mrs. Murphy always goes above and beyond to accommodate me everytime I need maintenance. The service department also is the best, that’s why I always buy my car at this dealer. Thank you all for the great work. More
by Valeria Johnson
Employees Worked With
Mrs. Murphy
September 25, 2017
A Positive Sales Experience Throughout I did my research online and located the 2015 Volvo S60 that I wanted at Hudson Valley Volvo. Based on other reviews, I asked to speak with Kevin Kil I did my research online and located the 2015 Volvo S60 that I wanted at Hudson Valley Volvo. Based on other reviews, I asked to speak with Kevin Kilroy in the Sales Department. Throughout the purchase process, Kevin was knowledgeable and forthcoming. Who could ask for more? We made an appointment to view and test drive the car-- as I live in Western Massachusetts. It was exactly as described. Once I indicated that I wanted to buy the car, I was introduced to Videsh Ramdass, the Finance Director, who quickly and capably handled all of the paperwork. I encountered a small problem with Massachusetts sales tax on an extended warranty, which Videsh took care of. I found him to be a man of his word. At all points throughout my dealings with Hudson Valley Volvo, I was impressed with their professionalism and integrity. I have driven my car for several months now and I am extremely pleased with its performance. Overall, my experience with this dealership was very positive. More
by Jeff K.
Employees Worked With
Kevin Kilroy, Videsh Ramdass
September 19, 2017
Awesome! I wanted to express how fortunate I am to have my Volvo XC 90 in the great care of Dan P and the rest of his team. I am impressed with the professiona I wanted to express how fortunate I am to have my Volvo XC 90 in the great care of Dan P and the rest of his team. I am impressed with the professionalism, courteous service and attention to detail. Thank you again! More
by Michelle Poczobut
Employees Worked With
Dan sevice manager, Anthony.
August 20, 2017
My "New" Car I bought my 2008 V70 from Hudson Valley Volvo nine years ago, and I still feel like it is my new car. Although I rarely need them, the service departm I bought my 2008 V70 from Hudson Valley Volvo nine years ago, and I still feel like it is my new car. Although I rarely need them, the service department is great. More
by Rpm
Employees Worked With
Dan
