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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
244 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 244 reviews

February 18, 2012

painless service. I particularly enjoy the ride to and from the service department. Jose was a very pleasure driver. Larry at the counter was also very accommodating. More

by solaramedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am delighted to hear your service appointment was pleasant and you were happy with the service you recieved. We take great pride in our customer service and always try to go the extra mile to make sure our customers are satisfied. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

February 17, 2012

When I walked into the dealership, I was immediately greeted and welcomed. A sales person showed up quickly and I was shown several vehicles and finally found the one I liked and thought I could be hap More

by vgravatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cohen
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time submit your review. We appreciate hearing that your sales experience was pleasant. Our sales department works diligently to ensure that all our valued customers have a hassle free sales process. We thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

January 30, 2012

We have a wonderful experience. We Got our car in less We have a wonderful experience. We Got our car in less than 2 weeks. Saleswoman Reene help us with the process with knowledge That all our concern More

by Lcabanillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reene Feenaghy
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

We appreciate you taking the time to submit your review. I'm happy to hear the Renee was knowledgable and helpful throughout the sales process. She is an important memeber of our team who exemplifies the high standards we set for ourselves. We thank you for choosing Hudson Valley Volvo, and look forward to seeing you again. Regards, Gabe Levy - Sales Manager

January 17, 2012

Our fairly new Volvo had a major malfunction. The cost to repair was more then we could have afforded. The dealer and Volvo both stepped up and repaired our vehicle with little to no charge. We are so grat More

by Volvomom18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Decicco
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We appreciate hearing about your latest service experience with our dealership. Our goal each and every day is to provide excellent service to all our valued customers. It has been a pleasure working with you. Regards, Dan DeCicco - Service Manager

December 30, 2011

Professional, Courteous & knowledgeable Dan always is. Always a good experience when going there. Will most definitely be buying my next vehicle through this dealer and passing these good experience More

by wilbur1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are happy to hear you have been satisfied with our service department. We strive each and every day to provide all our valued and loyal customers with superior service. We appreciate your business; thank you for choosing Hudson Valley Vovlo. Regards, Dan DeCicco - Service Manager

November 01, 2011

my wife made an appointment for service. I told her the car only needed an oil change and inspection. Dan Decicco the svc mgr conned her into doing a coolant change which the car didn't need. I have the pa More

by joede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Decicco
Sep 12, 2012 -

Volvo Cars Hudson Valley responded

I’m very sorry to hear that there was some confusion regarding your most recent service transaction. Dan is a very experienced service manager and continues to help customers each and every day. Please feel free to contact me so I can try and help resolve this issue. Regards, Chris Gavin – General Manager

October 04, 2011

Not impressed! I felt that they could care less whether I bought a( XC60/XC90) new car from them or not.Gave me a low ball price on my trade ( an insult).Apparently they have no clue who has money and excel More

by nickiesmom
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
not sure
Oct 14, 2011 -

Volvo Cars Hudson Valley responded

Nickiesmom - Thank you for taking the time to review your experience with our dealership. Unfortunately it is plain to see you did not have the best experience here with your sales person. I am the General Sales Manager at Hudson Valley Volvo and if you have not already made a purchase and you would be willing to give us another chance to earn your business I can guarantee your experience will be far superior to what occured previously. Please feel free to call or email me directly to discuss this further or set up an appointment to re-evaluate your trade and discuss which Volvo is best for your needs. I hope we can rectify your situation but if you are no longer interested we wish you all the best in the future. Thank you again for your time. Regards, Gabe Levy General Sales Manager www.HudsonValleyVolvo.com 845-224-3672 gabelevy@thepremiercollection.com

October 02, 2011

Renee Fennaghty, did such a fine job of welcoming me a few weeks ago for some test drives, that I saw no reason to look further than Hudson Valley Volvo to make a decision on a car. As it happens, I am More

by ardismanor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Feeaghty
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am pleased to hear that Renee was able to make the sales process an easy and pleasant one. Renee is an important member of our team, who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure working with you; we hope to see you soon. Regards, Gabe Levy - Sales Manager

September 13, 2011

When making an appointment for service, the experience is always outstanding. I never have to wait for an appointment and at times I need a loaner car due to scheduling conflicts. The car is always ready, More

by bknecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Decicco
Sep 12, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We appreciate your feedback and are very pleased you had a great experience. At Hudson Valley Volvo we are dedicated to providing excellent customer service. We appreciate your business and look forward to servicing your vehicle in the near future. Thanks Dan DeCicco- Service Manager

August 29, 2011

execellent salesperson(renee)....very satisfied with sales process..very knowledgable staff..would highly recomend..Renne went over my expactions...110%....I would give this dealership..5-stars..plus More

by corvette05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
renee finerghty
Oct 10, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am pleased to hear that you were satisfied with the service you recieved. We strive each and every day to exceed our customers' expecations and provide exceptional service. Thank you again for choosing Hudson Valley Volvo Regards, Gabe Levy - Sales Manager

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