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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 246 reviews

March 30, 2012

I was pleased with the renovation of the waiting area at this dealership. It was quiet, comfortable, and provided plenty of creature comforts (coffee, tea, snacks, magazines). I was able to schedule an ap More

by Linda Freisitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear you were pleased with our service department. We take great pride in our work and always try to provide superior service to all our valued customers. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

March 27, 2012

They gave me a car to drive while my Volvo was in the shop for a 45K service and some repairs. The most expensive part of the visit was the periodic service--which was 90% of my final bill. Although th More

by cm1802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am sorry for the slight confusion for having the spare part that was needed during the appointment. However I am happy to hear that our service team was able to fix the issue with your vehicle, and you had an overall positive experience. We appreciate your business and feedback. Regards, Dan DeCicco - Service Manager

March 21, 2012

I find Hudson Valley Volvo to have exceptional customer service. I had a very positive experience. The employees were knowledgeable and helpful. I would definitely recommend their expertise to people I kno More

by monica517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am delighted to hear that you found our team to be both knowledgeable and helpful. We strive each and every day to provide excellenet service to all our valued customers. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

March 10, 2012

Very friendly service associates. Provided me with quality service and explanations with a fair and competetive price. I have been a customer of this dealership for over 20 years now and will continue More

by MartiSassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeCicco
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to hear that you were satisfied with the service you received from our service department. Our top priority is and always will be customer service, so it always reassuring to hear about your experiences. We thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

March 06, 2012

Everyone in the service department was extremely helpful -- much, much better than tehy were two or three years ago with my previous Volvo. They even let me keep my loaner car for an extra day because of t More

by deborahrodriguez61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Mary, Danny
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am pleased to hear about your latest experience with our service department. Our goal each and every day is to provide exceptional service and exceed all our customers' expectations. We appreciate your business. Regards, Dan DeCicco - Service Manager

March 04, 2012

The people are accomondating and always helpful.On the phone or in person the staff are always helpful.The recent renovations in the waiting area are an added nice feature. More

by sjerro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larry, Danny
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for review. We are happy to hear that you found our dealership both accomondating and helpful. We take great pride in our work and always try our best to exceed our customer's expectations. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

February 22, 2012

Outstanding! Prompt and professional, gave me a great loaner while my car required all day service to replace the timing belt. Great new waiting room, too! More

by jmass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We appreciate hearing about our customers latest experience with our service department. We look forward to seeing you again. Regards, Dan DeCicco - Service Manager

February 22, 2012

I brought my car in for a service on early in the week and then met with my sales consultant to see about a new car sale. She recommended the perfect car and within a week had my trade in and bought my ne More

by roniquay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am very happy to hear that you are enjoying your new vehicle. Our top priority is our customer satisfaction so it is always reassuring to hear about your latest experience with our dealership. It has been a pleasure doing business with you, we hope to see you soon. Regards, Gabe Levy - Sales Manager

February 21, 2012

Great dealership, pleasure buying a car from. Jeff, one of the sales guys, was nice to deal with. I would recommend this dealership to friends and family. More

by stone_in_ct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Zamler
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear that Jeff was pleasant to work with throughout the sales process. Jeff is an important member of our team who exemplifies the high standards and ethics we sset for ourselves, and our customers have come to expect. It has been a pleasure working with you. Regards, Gabe Levy - Sales Manager

February 21, 2012

Every time I go to the service department at volvo I get outstanding service. I am always treated with respect and everything is explained thoroughly. I want to mention the service manager Danny. He is a More

by khanna123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our service team always try to go the extra mile for our valued customers and answer any questions or concerns they may have. I am also glad to hear that you enjoyed the loaner cars that were provided. It has been a pleasure working with you; we hope to see you again soon. Regards, Dan DeCicco - Service Manager