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Volvo Cars Hudson Valley
Wappingers Falls, NY
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Overall the (7500 mile) service was excellent. the only complaint I have is that the dealer charges for tire rotation which I feel should be included in the service. I have a fairly new Toyota Highlander a complaint I have is that the dealer charges for tire rotation which I feel should be included in the service. I have a fairly new Toyota Highlander and it is include in their service. More
The receptionist at Volvo Hudson was very friendly and contacted a sales rep. for me immediately. Margot was my rep and she was very personable and professional. She was very knowledgeable about the cars contacted a sales rep. for me immediately. Margot was my rep and she was very personable and professional. She was very knowledgeable about the cars and my financing questions.I met her sales mgr. and he too was courtious. I live in Ma. so there was extra paper work involved and Margot was extremly efficient in getting everything accomplished. The whole process of purchasing my car was done without much stress. I had my GPS installed 2 weks later and Service was very accomadating. They gave me anothe car to use while mine was at the shop. I love my Volvo,S60 it IS the best car that I have ever driven. Go to Hudson Volvo and let them handle all your driving needs. More
Couldn't have been nicer people and the service cost much less than expected. My wife and I felt we were being dealt with honestly. That started from the time we purchased our Volvo at the dealership two y less than expected. My wife and I felt we were being dealt with honestly. That started from the time we purchased our Volvo at the dealership two years ago and has continued since. Many thanks and see you again for the next service and, ultimately, for a new Volvo. More
Experience booking the appt was terrific. I called on Monday asking for Wednesday, no problem. I received a phone call to review the work recommend. Honest response when I asked if all work needed to be Monday asking for Wednesday, no problem. I received a phone call to review the work recommend. Honest response when I asked if all work needed to be done now. Car was ready when promised. More
The service was impeccable, I always enjoy coming to this dealership I know I will get tip top service. Everything is explained as to what services that you need currently and in the future, always try to s dealership I know I will get tip top service. Everything is explained as to what services that you need currently and in the future, always try to save you money. I'm giving this rating because Hudson Valley Volvo is very friendly and professional helping everyone that comes in. More
My general comment about Hudson Valley Volvo is outstanding. Everyone I met was very personable and helpful. My car was serviced promptly while I waited. All of my issues were resolved immediate outstanding. Everyone I met was very personable and helpful. My car was serviced promptly while I waited. All of my issues were resolved immediately and everything was fully explained to me. More
This is a great Volver dealership! From our purchase to service has been excellent. There are no other words to describe the experience. I definitely would recommend this dealership to friends and family. service has been excellent. There are no other words to describe the experience. I definitely would recommend this dealership to friends and family. More
Hudson Valley Volvo has pleasant, friendly and knowledgable employees. Everything that was to be serviced was explained to us. The service was completed at time requested. knowledgable employees. Everything that was to be serviced was explained to us. The service was completed at time requested. More
I was pleased with the renovation of the waiting area at this dealership. It was quiet, comfortable, and provided plenty of creature comforts (coffee, tea, snacks, magazines). I was able to schedule an ap this dealership. It was quiet, comfortable, and provided plenty of creature comforts (coffee, tea, snacks, magazines). I was able to schedule an appointment in a timely manner, and the staff were professional, friendly, and accommodating. I am happy with the service and would highly recommend this dealership. More
They gave me a car to drive while my Volvo was in the shop for a 45K service and some repairs. The most expensive part of the visit was the periodic service--which was 90% of my final bill. Although th shop for a 45K service and some repairs. The most expensive part of the visit was the periodic service--which was 90% of my final bill. Although they did not have the part in-stock (I *did* report the broken part when I made the appointment earlier in the week), they did get the part in the following day. When I left, I noticed that they did not replace the broken rear wiper; they fixed that promptly. While I had a great experience overall, they seem to need to pay a little more attention to details. I will certainly return and would highly recommend this dealership. Thank you very much! More