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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
244 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 244 reviews

April 11, 2012

Overall the (7500 mile) service was excellent. the only complaint I have is that the dealer charges for tire rotation which I feel should be included in the service. I have a fairly new Toyota Highlander a More

by dfuchec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am delighted to hear you were satisfied with the service you received from our dealership. Our staff is always excited to go out of their ways to help our valued customers. We hope to see you again soon in the future. Regards, Dan DeCicco - Service Manager

April 07, 2012

The receptionist at Volvo Hudson was very friendly and contacted a sales rep. for me immediately. Margot was my rep and she was very personable and professional. She was very knowledgeable about the cars More

by Steve Carbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murph, General mgr.(forgot name Gabe?) Service dept
May 09, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments, and for traveling from Massachusetts to buy your car from Hudson Valley Volvo. It sounds like you had an all-around positive experience, from your first impression with our receptionist, to your stress free transactions with Margot, one of our very competent and professional sales consultants. I'm happy to hear our service department was also able to meet your expectations, and that you are enjoying your Volvo S60. It was a pleasure doing business with you, and we look forward to seeing you soon. Sincerely, Gabe Levy Sales Manager

April 07, 2012

Couldn't have been nicer people and the service cost much less than expected. My wife and I felt we were being dealt with honestly. That started from the time we purchased our Volvo at the dealership two y More

by warrennick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't know names
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am happy to hear about your latest experience with our service department. We take great pride in our work and always try to go the extra mile to exceed our customers expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

April 06, 2012

Experience booking the appt was terrific. I called on Monday asking for Wednesday, no problem. I received a phone call to review the work recommend. Honest response when I asked if all work needed to be More

by mjn2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for commenting on your latest experience. Our goal each and every day is to provide exceptional service and exceed our customers' expectations in a timely manner. Thank you for choosing Hudson Valley Volvo; we look forward to working with you again. Regards, Dan DeCicco - Service Manager

April 05, 2012

The service was impeccable, I always enjoy coming to this dealership I know I will get tip top service. Everything is explained as to what services that you need currently and in the future, always try to s More

by Barbara Andralliski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our team works diligently to ensure all our customers service appointments went smoothly. Our team always try to go the extra mile and answer any questions or concerns our customers may have with their vehicles. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

April 04, 2012

My general comment about Hudson Valley Volvo is outstanding. Everyone I met was very personable and helpful. My car was serviced promptly while I waited. All of my issues were resolved immediate More

by camden29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that our service team was helpful and informative during your service appoointment. Our team is always excited to help our customers and answer any question or concern with they may have. We appreciate your business. Regards, Dan DeCicco - Service Manager

April 04, 2012

This is a great Volver dealership! From our purchase to service has been excellent. There are no other words to describe the experience. I definitely would recommend this dealership to friends and family. More

by mmillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued customers with exceptional service. Thank you for your business, we look forward to seeing you again. Regards, Dan DeCicco - Service Manager

March 31, 2012

Hudson Valley Volvo has pleasant, friendly and knowledgable employees. Everything that was to be serviced was explained to us. The service was completed at time requested. More

by paularepka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Dan
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments. Our service team works diligently each and every day to ensure our loyal customers are satisfied with the service provided. It has been a pleasure doing business with you, and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

March 30, 2012

I was pleased with the renovation of the waiting area at this dealership. It was quiet, comfortable, and provided plenty of creature comforts (coffee, tea, snacks, magazines). I was able to schedule an ap More

by Linda Freisitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear you were pleased with our service department. We take great pride in our work and always try to provide superior service to all our valued customers. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

March 27, 2012

They gave me a car to drive while my Volvo was in the shop for a 45K service and some repairs. The most expensive part of the visit was the periodic service--which was 90% of my final bill. Although th More

by cm1802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am sorry for the slight confusion for having the spare part that was needed during the appointment. However I am happy to hear that our service team was able to fix the issue with your vehicle, and you had an overall positive experience. We appreciate your business and feedback. Regards, Dan DeCicco - Service Manager

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