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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 250 reviews

June 06, 2012

The service experience was outstanding. Everything that needed to be done was done plus all my questions were answered. The service was done in a timely manner. It was a great experience. More

by vgravatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 13, 2012 -

Volvo Cars Hudson Valley responded

We appreciate your comments and your recommendation. It's always reassuring to hear from a valued customer that we are meeting their expectations. We thank you for your business and for choosing Hudson Valley Volvo. Sincerely, Dan DeCicco Service Manager

June 03, 2012

Dan, was very good and helpful, Service techs did a Good Job.The Price of servicing the vehicle just because it is a Volvo is WAY to HIGH.In these times VOLVO should adjust their prices. Volvo is a Great Au More

by gschenk14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear that you had a positive experience with our service department. We strive each and every day to provide exceptional service for all our loyal and valued customers. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

June 01, 2012

Dan in the service department is the best I have seen. I had a long – standing problem with my car that other had look like and failed to resolve. Dan needed only about five minutes to diagnose and fix the More

by DavidSchropfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DiCiccio
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We appreciate our customers sharing their experiences with us. Our goal is to provide excellent service and exceed our customers' expectations. We look forward to working with you again. Regards, Dan DeCicco - Service Manager

May 13, 2012

Excellent service and advice on servicing my car. Car is running better and feels like it is new again. Thank you very much, Jim Stewart More

by stewy8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that you were satisfied with the service you received from our dealership. Our staff is always happy and excited to go the extra mile for our valued customers. We hope to see you again soon in the future. Regards, Dan DeCicco - Service Manager

May 13, 2012

Why I dont need 25 words to say the service was excellent. the service manager took his time to explain(Lary) order part for me. got the part called and we set up an appointment. the car is working More

by LuisD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am pleased to hear you were satisfied with our service department. Our staff takes great pride in our work and always try to go the extra mile and answer any questions or concerns our customers may have with their vehicles. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

May 08, 2012

The customer service is outstanding. They were very helpful and had a great play area for the kids. Danny provided great customer service and gave you the answers I was looking for. More

by brandi araujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued customers with exceptional service. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

May 06, 2012

Renee was always available to answer questions and address concerns. She worked closely with us to make sure that we had the exact car to meet our needs. Renee worked with us about price concerns an More

by kaburling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Fennaughty
May 30, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments. It’s great to hear you had a positive sales experience with us, and with Renee in particular. At Hudson Valley Volvo we pride ourselves on our high level of customer service, and that includes a straightforward approach and careful consideration of our customers’ needs and wants. Thanks again for your business, and we look forward to seeing you soon. Sincerely, Gabe Levy Sales Manager

May 04, 2012

As an owner of a 1998 Volvo S70 with more than 266,000 miles, I appreciate the professionalism and thorough follow-up from the Hudson Valley Volvo team. Even when I had come in without an appointment, the More

by susan.m.rahilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry at service desk and Dan DeCicco
May 10, 2012 -

Volvo Cars Hudson Valley responded

Dear Susan, Thank you for taking the time to share your service experience at Hudson Valley Volvo. It’s comforting to know that our service team was able to accommodate you immediately and replace your brakes. As you know, Volvo is a brand that is all about safety, and we take that tradition very seriously. Caring about our customers is important to Hudson Valley Volvo, and it’s what our loyal customers have come to expect. Again, we appreciate your helpful remarks and thank you for your business. Sincerely, Dan DeCicco Service Manager

May 04, 2012

Great Dealership. I bought a new car here and it was a great experience. Sales staff was informative and friendly but not too pushy like other dealerships. The Service Staff is also friendly. They make yo More

by JGreier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales: Gabe, Service: Can't remember
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that you were pleased with our dealership. Our staff works diligently each and every day to ensure all our customers have positive sales experiences. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

April 28, 2012

The service I received was outstanding! I was created in a friendly manner and cheerful manner. I didn't wait very long for my car to be ready and I enjoyed the lovely waiting room and coffee! My car was More

by janicecoleman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
manager
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am happy to hear you were satisfied with the service you received from our service department. Our goal each and every day is to provide superior service and make the service process as simple as possible. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

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