Back

Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 246 reviews

May 13, 2012

Why I dont need 25 words to say the service was excellent. the service manager took his time to explain(Lary) order part for me. got the part called and we set up an appointment. the car is working More

by LuisD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am pleased to hear you were satisfied with our service department. Our staff takes great pride in our work and always try to go the extra mile and answer any questions or concerns our customers may have with their vehicles. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

May 08, 2012

The customer service is outstanding. They were very helpful and had a great play area for the kids. Danny provided great customer service and gave you the answers I was looking for. More

by brandi araujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued customers with exceptional service. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

May 06, 2012

Renee was always available to answer questions and address concerns. She worked closely with us to make sure that we had the exact car to meet our needs. Renee worked with us about price concerns an More

by kaburling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Fennaughty
May 30, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your comments. It’s great to hear you had a positive sales experience with us, and with Renee in particular. At Hudson Valley Volvo we pride ourselves on our high level of customer service, and that includes a straightforward approach and careful consideration of our customers’ needs and wants. Thanks again for your business, and we look forward to seeing you soon. Sincerely, Gabe Levy Sales Manager

May 04, 2012

As an owner of a 1998 Volvo S70 with more than 266,000 miles, I appreciate the professionalism and thorough follow-up from the Hudson Valley Volvo team. Even when I had come in without an appointment, the More

by susan.m.rahilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry at service desk and Dan DeCicco
May 10, 2012 -

Volvo Cars Hudson Valley responded

Dear Susan, Thank you for taking the time to share your service experience at Hudson Valley Volvo. It’s comforting to know that our service team was able to accommodate you immediately and replace your brakes. As you know, Volvo is a brand that is all about safety, and we take that tradition very seriously. Caring about our customers is important to Hudson Valley Volvo, and it’s what our loyal customers have come to expect. Again, we appreciate your helpful remarks and thank you for your business. Sincerely, Dan DeCicco Service Manager

May 04, 2012

Great Dealership. I bought a new car here and it was a great experience. Sales staff was informative and friendly but not too pushy like other dealerships. The Service Staff is also friendly. They make yo More

by JGreier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales: Gabe, Service: Can't remember
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that you were pleased with our dealership. Our staff works diligently each and every day to ensure all our customers have positive sales experiences. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

April 28, 2012

The service I received was outstanding! I was created in a friendly manner and cheerful manner. I didn't wait very long for my car to be ready and I enjoyed the lovely waiting room and coffee! My car was More

by janicecoleman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
manager
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am happy to hear you were satisfied with the service you received from our service department. Our goal each and every day is to provide superior service and make the service process as simple as possible. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

April 26, 2012

Dan has been a pleasure. He has been more than fair, understanding and helpful. Whenever I have needed something he has personally seen to it that I was a satisfied customer. The staff at this dealershi More

by JudySchwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. We take great pride in our work and always try to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

April 26, 2012

I've been servicing my 3 volvos at HV Volvo for some time and am very happy them. Lawrence, the sevice advisor is always very helpful, courteous, and knowledgeable with my concerns as well as Dan, the manag More

by jfjbjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lawrence, dan
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our top priority is our customer service so it is always rewarding to hear our customers' comments on their latest experience. We appreciate your business; we hope to see you again soon. Regards, Dan DeCicco - Service Manager

April 19, 2012

I was nervous about buying my first car, but Jeff was so helpful that it turned into a wonderful experience. I am thrilled with my new car and would highly recommend Hudson Valley and Jeff to others. More

by jeannemahoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Zamler
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am delighted to hear you were satisfied with the service you received from our dealership. We our goal each and every day is to provide superior service and make the sales process as pleasant as possible. Thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

April 18, 2012

Friendly staff, professional service, and a lot of integrity. I haven't had any issues when bringing my car to Hudson Valley Volvo. They have always done a great job of taking care of my car. I like t More

by sabre1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis & Larry
Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am proud to hear you were satisfied with the service you were provided. Our team works diligently each and every day to provide superior service and worry free comfortable appointments. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

Nov 27, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am proud to hear you were satisfied with the service you were provided. Our team works diligently each and every day to provide superior service and worry free comfortable appointments. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

...
21
...