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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 246 reviews

June 26, 2012

Went in for an oil change. Easy and effortless. They genuinely care about providing quality service and making the dealership feel like a second home as you become part of a family upon purchase. My sal More

by scatznjazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Decicco, various others
Jul 02, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your positive review. We appreciate hearing that your service appointment went smoothly. Our service team works diligently each and every day, to ensure that all of our valued and loyal customers have worry free and comfortable service appointments. Thanks again for choosing Hudson Valley Volvo. Sincerely, Dan DeCicco Service Manager

June 16, 2012

I went over the service recommended 82,500 mileage while driving to Virginia on a week long vacation. I made an appointment for the Monday when I returned for the service by phone. I left Virginia early Fri More

by StephenDSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Larry
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for commenting on your latest service experience with our dealership. Customer satisfaction is our top priority so it is always reassuring to hear when a customer is happy with the service they received. Thank you for choosing Hudson Valley Volvo, we look forward to working with you again. Regards, Dan DeCicco - Service Manager

June 16, 2012

Service was quick and efficient. The engine light has since turned off so their work was successful. The coffee is a nice touch to help customers feel welcome while they wait. More

by rebeccafrey13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear you found our service department both quick and efficient. Our top priority is our customer service so it is always rewarding to hear about your latest experience. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

June 16, 2012

I have purchased and have had my Volvos serviced at this dealership and will continued to do so. I have always been completely satisfied with the service and especially with the personal behind the desk. More

by austerlitzdeerslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny DeCeccio
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our goal each and every day is to exceed our customers' expectations. We appreciate your business; we hope to see you again soon. Regards, Dan DeCicco - Service Manager

June 15, 2012

Service experience is always a pleasure. The service manager made me feel that he truly cared about my having a very positave experience. it's that way everytime we come in. Great job! More

by sarubbijoanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for commenting on latest visit with our service department. We value our customers' opinions and always try to go the extra mile to exceed their expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

June 11, 2012

My air conditioning was not blowing cold air. I was able to get an appointment within 2 days. The service department was efficient and professional. More

by joduq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nice gentleman
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Customer satisfaction is our top priority, so it is always reassuring to hear when a valued customer shares their latest experience with us. We appreciate your business and look forward to working with you again. Regards, Dan DeCicco - Service Manager

June 06, 2012

The service experience was outstanding. Everything that needed to be done was done plus all my questions were answered. The service was done in a timely manner. It was a great experience. More

by vgravatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 13, 2012 -

Volvo Cars Hudson Valley responded

We appreciate your comments and your recommendation. It's always reassuring to hear from a valued customer that we are meeting their expectations. We thank you for your business and for choosing Hudson Valley Volvo. Sincerely, Dan DeCicco Service Manager

June 03, 2012

Dan, was very good and helpful, Service techs did a Good Job.The Price of servicing the vehicle just because it is a Volvo is WAY to HIGH.In these times VOLVO should adjust their prices. Volvo is a Great Au More

by gschenk14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear that you had a positive experience with our service department. We strive each and every day to provide exceptional service for all our loyal and valued customers. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

June 01, 2012

Dan in the service department is the best I have seen. I had a long – standing problem with my car that other had look like and failed to resolve. Dan needed only about five minutes to diagnose and fix the More

by DavidSchropfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DiCiccio
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We appreciate our customers sharing their experiences with us. Our goal is to provide excellent service and exceed our customers' expectations. We look forward to working with you again. Regards, Dan DeCicco - Service Manager

May 13, 2012

Excellent service and advice on servicing my car. Car is running better and feels like it is new again. Thank you very much, Jim Stewart More

by stewy8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Dec 17, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that you were satisfied with the service you received from our dealership. Our staff is always happy and excited to go the extra mile for our valued customers. We hope to see you again soon in the future. Regards, Dan DeCicco - Service Manager

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