Volvo Cars Hudson Valley
Wappingers Falls, NY
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Went in for an oil change. Easy and effortless. They genuinely care about providing quality service and making the dealership feel like a second home as you become part of a family upon purchase. My sal genuinely care about providing quality service and making the dealership feel like a second home as you become part of a family upon purchase. My sales rep came by to catch up and several other workers. I've gone to many dealerships--nothing ever like this! More
I went over the service recommended 82,500 mileage while driving to Virginia on a week long vacation. I made an appointment for the Monday when I returned for the service by phone. I left Virginia early Fri driving to Virginia on a week long vacation. I made an appointment for the Monday when I returned for the service by phone. I left Virginia early Friday morning by chance. I called from Maryland at 07:35 on the way back to see if I can have the service done that day. Hudson Valley Volvo accommodated my request saving me the stress of juggling my meetings at work with a car service appointment. Dan was very gracious while I was at the dealership. The whole experience was very pleasent. I did come home to a couple of discount offers that I could have applied, but in all, I am happy with what has been done. Thank you. More
Service was quick and efficient. The engine light has since turned off so their work was successful. The coffee is a nice touch to help customers feel welcome while they wait. since turned off so their work was successful. The coffee is a nice touch to help customers feel welcome while they wait. More
I have purchased and have had my Volvos serviced at this dealership and will continued to do so. I have always been completely satisfied with the service and especially with the personal behind the desk. dealership and will continued to do so. I have always been completely satisfied with the service and especially with the personal behind the desk. More
Service experience is always a pleasure. The service manager made me feel that he truly cared about my having a very positave experience. it's that way everytime we come in. Great job! manager made me feel that he truly cared about my having a very positave experience. it's that way everytime we come in. Great job! More
My air conditioning was not blowing cold air. I was able to get an appointment within 2 days. The service department was efficient and professional. to get an appointment within 2 days. The service department was efficient and professional. More
The service experience was outstanding. Everything that needed to be done was done plus all my questions were answered. The service was done in a timely manner. It was a great experience. needed to be done was done plus all my questions were answered. The service was done in a timely manner. It was a great experience. More
Dan, was very good and helpful, Service techs did a Good Job.The Price of servicing the vehicle just because it is a Volvo is WAY to HIGH.In these times VOLVO should adjust their prices. Volvo is a Great Au Job.The Price of servicing the vehicle just because it is a Volvo is WAY to HIGH.In these times VOLVO should adjust their prices. Volvo is a Great Auto, but purchasing another one, Only due to High Service Charges makes me think twice. More
Dan in the service department is the best I have seen. I had a long – standing problem with my car that other had look like and failed to resolve. Dan needed only about five minutes to diagnose and fix the had a long – standing problem with my car that other had look like and failed to resolve. Dan needed only about five minutes to diagnose and fix the problem – he didn't charge. I will buy my next new car at Hudson Valley Volvo because of their excellent customer service in their service department. More