Volvo Cars Hudson Valley
Wappingers Falls, NY
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Had a 9:00am Tues. appt for Express Oil Change and replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My orig replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My original appt was for last Thursday, Mary called and asked me to re-schedule, so I did. My car was finally ready around 10:40...... This is partly why I stopped used Mid Hudson and drive to Westport, CT for service at that dealership. Their customer service is excellent. More
I bought my car here 5 years ago, have used their Service Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". I have recommended this dealership to many friends. More
Friendly no-pressure salesperson. Cooperative and helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired veh helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired vehicle and prepping for delivery. More
Hudson Valley Volvo has a great and honest team of service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they cha service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they charge for their services. They have always been very honest in their estimates and have never disappointed me when the service was done. If you have a vehicle that they are willing to service you should have it serviced by them. They are very good. I unconditionally recommend them to family and friends. More
Service department always ensures I'm happy with results. Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and secu Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and securing a loaner for me. The loaners are always high quality cars that are well-maintained. More
We were extremely pleased with Dan's help in gettging our car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction More
Second time buying a Volvo there and they treat you very well with outstanding service. The best car dealer I worked with and I intended to keep buying my cars there. well with outstanding service. The best car dealer I worked with and I intended to keep buying my cars there. More
This is the 3rd car we've purchased from Hudson Valley Volvo and plan to buy another within the next year. Even though there are other Volvo dealers closer to home and work, we go back time and again to Volvo and plan to buy another within the next year. Even though there are other Volvo dealers closer to home and work, we go back time and again to HVV. They consistently treat us with courtesy and respect. Any issue, large or small, we've ever had with one of our cars has been taken care of with immediate concern by the service department who treats us with the same regard as the sales team. Any issues I've had in the past have always been taken seriously and resolved in a timely manner. I've been buying cars for many years and have never been so loyal to a specific dealer More
Got an excellent deal on both the trade-in value and discount price on the new vehicle. This is my third Volvo from them and I would highly recommend them. discount price on the new vehicle. This is my third Volvo from them and I would highly recommend them. More
I brought my car in for its first service. The service staff was very friendly and thorough, explaining everything that was done. The work was good and very fast. I couldn't have asked for more. staff was very friendly and thorough, explaining everything that was done. The work was good and very fast. I couldn't have asked for more. More