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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.5
250 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 250 reviews

August 16, 2012

I found a car at this dealer on the internet and spoke with them extensively before traveling the 5.5 hours to go look at the used car they were selling. The car was exactly as described, absolutely no su More

by michael.severino.73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margot Murphy and Gabe Levy
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. Our goal each and every day is to eceed our customers' expectations and make the sales process as pleasant as possible. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

August 15, 2012

I wish to totally retract my prior critical comments regarding Hudson Valley Volvo/The Premier Collection and Manager Gabe Levy and replace them with the evaluation above. After discussion, we have rea More

by slgordon16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review recommendation. We are all very happy to see you were satisfied with both our service and sales department. We take great pride in providing our valued and loyal customers with exceptional service and making all their experiences a positive and pleasant one. IT has been a pleasure doing business with you; we look forward to working with you again. Regards, Gabe Levy - Sales Manager

August 11, 2012

Everyone is very professional and friendly, and the service provided is good. The area is well kept, coffee and refreshments are available.They give you the estimate of the work to be done, and return More

by UmarAhmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our entire staff here at Hudson Valley Volvo takes great pride in providing excellent service and making the service process a pleasant one. We appreciate your business and look forward to seeing you again. Regards, Dan DeCicco - Service Manager

July 28, 2012

The customer service at hudson valley volvo is exemplary. The staff is thorough and courteous and they take the time to address all of my concerns andquestions when bringing my car in for maintanance. More

by shivski33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We are very happy to hear you had a positive experience with our service department. Our staff is always excited to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. It has beena a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

July 25, 2012

Had a 9:00am Tues. appt for Express Oil Change and replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My orig More

by Bkayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the man's name
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. At Hudson Valley Volvo we take our customer's comments and opinions very seriously; I assure you customer satisfaction is our first priority. Our goal each and every day is to exceed our customers' expecations. I would welcome a chance to speak with you directly to see how we can win you back as a valued customer. Regards, Dan DeCicco - Service Manager

July 20, 2012

I bought my car here 5 years ago, have used their Service Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". More

by dannke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are very happy to hear you were pleased with our service department. Our top prioity is our customer satisfaction so we are always pleased to hear about your latest experience. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

July 18, 2012

Friendly no-pressure salesperson. Cooperative and helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired veh More

by Rongo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Feenaughty
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are pleased to hear that you had a positive experience with our sales department. Our team works diligently each and every day to ensure that all our customers have positive sales process. It has been a pleasure doing business with you. Regards, Gabe Levy - Sales Manager

July 14, 2012

Hudson Valley Volvo has a great and honest team of service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they cha More

by chuckbenfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Deciccio, Larry
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are pleased to hear you were satisfied with our service department. Our top priority is our customer service so it is always rewarding to hear your comments on your latest experience. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

July 11, 2012

Service department always ensures I'm happy with results. Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and secu More

by mkmanchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee, Dan, Gabe
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We appreciate hearing that your service appointment went smoothly. Our goal is to provide superior service for all our valued and loyal customers, and to ensure they are completely satisfied with the service they receive. We thank you for choosing Hudson Valley Volvo and hope to see you again soon. Regards, Dan DeCicco - Service Manager

July 11, 2012

We were extremely pleased with Dan's help in gettging our car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction More

by petew35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

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