Back

Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 246 reviews

July 25, 2012

Had a 9:00am Tues. appt for Express Oil Change and replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My orig More

by Bkayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the man's name
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. At Hudson Valley Volvo we take our customer's comments and opinions very seriously; I assure you customer satisfaction is our first priority. Our goal each and every day is to exceed our customers' expecations. I would welcome a chance to speak with you directly to see how we can win you back as a valued customer. Regards, Dan DeCicco - Service Manager

July 20, 2012

I bought my car here 5 years ago, have used their Service Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". More

by dannke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are very happy to hear you were pleased with our service department. Our top prioity is our customer satisfaction so we are always pleased to hear about your latest experience. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

July 18, 2012

Friendly no-pressure salesperson. Cooperative and helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired veh More

by Rongo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Feenaughty
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are pleased to hear that you had a positive experience with our sales department. Our team works diligently each and every day to ensure that all our customers have positive sales process. It has been a pleasure doing business with you. Regards, Gabe Levy - Sales Manager

July 14, 2012

Hudson Valley Volvo has a great and honest team of service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they cha More

by chuckbenfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Deciccio, Larry
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are pleased to hear you were satisfied with our service department. Our top priority is our customer service so it is always rewarding to hear your comments on your latest experience. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

July 11, 2012

Service department always ensures I'm happy with results. Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and secu More

by mkmanchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee, Dan, Gabe
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We appreciate hearing that your service appointment went smoothly. Our goal is to provide superior service for all our valued and loyal customers, and to ensure they are completely satisfied with the service they receive. We thank you for choosing Hudson Valley Volvo and hope to see you again soon. Regards, Dan DeCicco - Service Manager

July 11, 2012

We were extremely pleased with Dan's help in gettging our car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction More

by petew35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We strive each and every day to provide all our valued customers with exceptional service. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

July 04, 2012

Second time buying a Volvo there and they treat you very well with outstanding service. The best car dealer I worked with and I intended to keep buying my cars there. More

by Valeria Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. Our team takes great pride in providing all our valued customers with superior service and making the sales process a pleasant one. It has been a pleasure doing business with you. Regards, Gabe Levy - Sales Manager

July 02, 2012

This is the 3rd car we've purchased from Hudson Valley Volvo and plan to buy another within the next year. Even though there are other Volvo dealers closer to home and work, we go back time and again to More

by mkmanchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Feenaghty, Gabe Levy and service staff
Jul 02, 2012 -

Volvo Cars Hudson Valley responded

Thanks for your great review of our sales and service departments, and for acknowledging Renee for her good work. It’s always reassuring to hear from our loyal and valued customers that they received the customer service they expected, and that their sales experience was a positive one. We thank you for choosing Hudson Valley Volvo and look forward to seeing you again soon. Sincerely, Gabe Levy Sales Manager

June 30, 2012

Got an excellent deal on both the trade-in value and discount price on the new vehicle. This is my third Volvo from them and I would highly recommend them. More

by jer7500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We strive each and every day to provide excellent service for all our valued and loyal customers. Thank you for choosing Hudson Valley Volvo; we look forward to working with you again. Regards, Gabe Levy - Sales Manager

June 29, 2012

I brought my car in for its first service. The service staff was very friendly and thorough, explaining everything that was done. The work was good and very fast. I couldn't have asked for more. More

by carmahaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The men and women in the service area
Jan 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to had a positive experience with our dealership. Our staff is always excited to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. We appreciate your business. Regards, Dan DeCicco - Service Manager

...
19
...