
Volvo Cars Hudson Valley
Wappingers Falls, NY
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I found a car at this dealer on the internet and spoke with them extensively before traveling the 5.5 hours to go look at the used car they were selling. The car was exactly as described, absolutely no su with them extensively before traveling the 5.5 hours to go look at the used car they were selling. The car was exactly as described, absolutely no surprises, and they were very patient as I examined the car thoroughly. The price of the car was excellent. They were very cooperative in helping me to get the car home by meeting me mid way for a minimal cost by sending two very friendly and kind gentlemen and a chase car. They were even helpful with questions following the sale. This has been one of the most satisfying car buying experiences I have ever had and I am on my fourth Volvo. I will be going back there when I need to find my fifth Volvo. I highly recommend this great and honest dealer to anyone looking for a new or used Volvo. More
I wish to totally retract my prior critical comments regarding Hudson Valley Volvo/The Premier Collection and Manager Gabe Levy and replace them with the evaluation above. After discussion, we have rea regarding Hudson Valley Volvo/The Premier Collection and Manager Gabe Levy and replace them with the evaluation above. After discussion, we have reached an agreement that is most fair and mutually acceptable regarding the unpredictable mechanical failure that occurred. The problem was entirely efficiently and effectively attended to by the dealer. My vehicle is once again running in tip-top condition. I would recommend without hesitation Mr. Levy and the Service Department at Hudson Valley Volvo. They are excellent and reasonable to deal with in every way. More
Everyone is very professional and friendly, and the service provided is good. The area is well kept, coffee and refreshments are available.They give you the estimate of the work to be done, and return service provided is good. The area is well kept, coffee and refreshments are available.They give you the estimate of the work to be done, and return the car at the promised time. More
The customer service at hudson valley volvo is exemplary. The staff is thorough and courteous and they take the time to address all of my concerns andquestions when bringing my car in for maintanance. The staff is thorough and courteous and they take the time to address all of my concerns andquestions when bringing my car in for maintanance. More
Had a 9:00am Tues. appt for Express Oil Change and replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My orig replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My original appt was for last Thursday, Mary called and asked me to re-schedule, so I did. My car was finally ready around 10:40...... This is partly why I stopped used Mid Hudson and drive to Westport, CT for service at that dealership. Their customer service is excellent. More
I bought my car here 5 years ago, have used their Service Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". Department ever since. They are always friendly, courteous, and helpful; they point out problems and offer solutions but always without "pressure". I have recommended this dealership to many friends. More
Friendly no-pressure salesperson. Cooperative and helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired veh helpful while negotiating the deal. Provided sufficient time for a test drive and teaching use of the controls. Timely in acquiring the desired vehicle and prepping for delivery. More
Hudson Valley Volvo has a great and honest team of service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they cha service professionals. I have been a customer of theirs for many years and have never had a problem with their quality of work or the amount they charge for their services. They have always been very honest in their estimates and have never disappointed me when the service was done. If you have a vehicle that they are willing to service you should have it serviced by them. They are very good. I unconditionally recommend them to family and friends. More
Service department always ensures I'm happy with results. Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and secu Because my husband and I work long hours daily, they are exceptionally flexible and help work around my schedule as to when I can get there and securing a loaner for me. The loaners are always high quality cars that are well-maintained. More
We were extremely pleased with Dan's help in gettging our car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction car fixed. He clearly went the extra mile to find the problem and fix it to complete satisfaction More