Back

Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
245 Reviews

1152 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 245 reviews

August 26, 2012

Both Brian and Gabe answered all of our question about the 2012 Volvo. Brain was very helpful during our test drive. Gabe explained our purchase options and finance choices. We were able to do provide a More

by dockman1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cohen and Gabe Levy
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am delighted to hear that Brian were helpful throughout the sales process. He is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We appreciate your business. Regards,

August 23, 2012

Renee, Gabe and Jeff were so professional and very easy to work with with no pressure, ever, to buy or lease a car. It was the best experience I ever had in a car dealership! I would highly recommend HV Vo More

by mdue57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee H.
Nov 07, 2012 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are always happy to hear when a customer tells us they have had the best experience in our sales department. Our team works diligently each and every day to provide superior service and to make the sales process a pleasant one. We thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

August 22, 2012

Friendly, efficient, responsive. They go out of their way to get it done. And in a manner that makes one feel both understood and cared for. More

by weedywet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are pleased to hear that you were satisfied with our dealership. Customer service is our first priority so it is always greatly rewarding to hear about your latest experience with our service department. We appreciate your business. Regards, Dan DeCicco - Service Manager

August 21, 2012

The service is really great at Hudson Valley Volvo. Al the staff are quite caring, nice and the work completed is quite stellar! I will not go Anyplace else! More

by natasha.freemanmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am very happy to hear you were satisfied with our team here at Hudson Valley Volvo. Our team works diligently each and every day to provide superior service and make all our valued customers' service appointments a pleasant one. We appreciate your business and hope to see you again soon. Regards, Dan DeCicco - Service Manager

August 19, 2012

Besides yearly maintenance, I had 2 problems: heater not working properly, side mirror on passenger side drifts after set. I was told the computer said the problems didn't exist. I am not making up proble More

by jaq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember names
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am sorry to hear you were not satisfied with our service department. If there is anything we can do to better serve you going forward please feel free to contact me directly. Regards, Dan DeCicco - Service Manager

August 16, 2012

I found a car at this dealer on the internet and spoke with them extensively before traveling the 5.5 hours to go look at the used car they were selling. The car was exactly as described, absolutely no su More

by michael.severino.73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margot Murphy and Gabe Levy
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. Our goal each and every day is to eceed our customers' expectations and make the sales process as pleasant as possible. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Gabe Levy - Sales Manager

August 15, 2012

I wish to totally retract my prior critical comments regarding Hudson Valley Volvo/The Premier Collection and Manager Gabe Levy and replace them with the evaluation above. After discussion, we have rea More

by slgordon16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review recommendation. We are all very happy to see you were satisfied with both our service and sales department. We take great pride in providing our valued and loyal customers with exceptional service and making all their experiences a positive and pleasant one. IT has been a pleasure doing business with you; we look forward to working with you again. Regards, Gabe Levy - Sales Manager

August 11, 2012

Everyone is very professional and friendly, and the service provided is good. The area is well kept, coffee and refreshments are available.They give you the estimate of the work to be done, and return More

by UmarAhmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. Our entire staff here at Hudson Valley Volvo takes great pride in providing excellent service and making the service process a pleasant one. We appreciate your business and look forward to seeing you again. Regards, Dan DeCicco - Service Manager

July 28, 2012

The customer service at hudson valley volvo is exemplary. The staff is thorough and courteous and they take the time to address all of my concerns andquestions when bringing my car in for maintanance. More

by shivski33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. We are very happy to hear you had a positive experience with our service department. Our staff is always excited to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. It has beena a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

July 25, 2012

Had a 9:00am Tues. appt for Express Oil Change and replace wiper blades,, should take 40-45 minutes, so I waited. People came into the waiting room after me and left while I was still waiting. My orig More

by Bkayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the man's name
Feb 25, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. At Hudson Valley Volvo we take our customer's comments and opinions very seriously; I assure you customer satisfaction is our first priority. Our goal each and every day is to exceed our customers' expecations. I would welcome a chance to speak with you directly to see how we can win you back as a valued customer. Regards, Dan DeCicco - Service Manager

...
18
...