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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 246 reviews

January 13, 2013

My car was idling badly. I tried other vendors like AAMCO My car was idling badly. I tried other vendors like AAMCO to save money but they couldn't resolve my problems. I realized my best bet was to go t More

by jaffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel DiCicco
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that you were satisfied with our service department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your experience with our dealership. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

January 03, 2013

I brought my car to the dealership to get the spark plugs replaced and a oil changed. I was advices to have $2600 worth of work done to my car. The spark plugs alone cost 450$. Insane they made me buy eight More

by Pwitkowski82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Mar 18, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I apologize for your less than satisfactory service experience. Our goal is and always hase been to provide outstanding service in our dealership. If there is anything we can do to better serve you gong forward please feel free to contact me directly. Regards Dan DeCicco - Service Manager

December 28, 2012

I brought my wagon in for an inspection, and had to have my steering system repaired. My front window wipers and two bulbs were also replaced. the whole thing came to almost 500 dollars, which was a pretty More

by chouia12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marian mcevoy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Customer service is our top priority so it is always reassuring to hear about your latest experience with our service department. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Dan DeCicco - Service Manager

December 02, 2012

I just had my 7,500 mile service which was just as perfect as buying the car from Hudson Valley Volvo in the first place! The service dept was excellent! :) More

by Nagleb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Feenaghty
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We appreciate you taking the time to let us know you had an all around positive experience with our service department. Thanks again, and as always, we appreciate your business. Regards, Dan DeCicco - Service Manager

November 16, 2012

The staff is very friendly and courteous. They explain the service they will be doing on your car and the price. No surprises. If something unexpected should arise they call you. Very satisfied with my se More

by TheNelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to write your review. I am very happy to hear that you were satisfied with our service department. Our staff is always excited to go the extra mile for our customers and always take the time to answer any questions or concerns they may have. We appreciate your business; we hope to see you again soon. Regards, Dan DeCicco - Service Manager

November 09, 2012

A little bummed that a tire rotation wasn't covered on my leased car and I had to pay out of pocket for it. You wouldn't let a tire rotation go-not something you can really blow off-you need to have it done More

by ewmiscedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric & Michelle Miscedra
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. We appreciate our customers taking the time to share their opinions and experiences with us. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 09, 2012

It's obvious that they want to provide their customers with good service. They also have coffee and snacks available while you wait for your service. An overall good experience. More

by kaceng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Kathy
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your comments. I am happy to hear you had an overall positive experience with our service department. Our service team works diligently each and every day, to ensure all our valued customers have comfortable and worry free service department. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 01, 2012

Brought car in to have them look at a leather seat wearing prematurely. They offered to bring the car in immediately to repair the seat at no charge and complete the scheduled service. Used a loaner More

by smance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear were pleased with our service department. Our team takes great pride in providing all our valued customers with superior service and making all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

October 25, 2012

I HAVE NEVER HAD A TRULY BAD EXPERIENCE HERE, WITH THE SERVICE DEPT. THEY ARE ALWAYS FRIENDLY, ACCOMODATING, AND THEY LISTEN. I HAVE BEEN A LOYAL CUSTOMER FOR 6 1/2 YEARS AND WOULD GLADLY RECOMMEND THIS More

by eaklebaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in Service
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We are very pleased to hear you were satisfied with our service department. Our goal each and every day is to provide excellent service and exceed all our customers' expectations. Thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

October 19, 2012

This is my third Volvo XC90 and I had a wonderful experience with Jeff Zamler and the sales manager, Gabe. Jeff was polite, informative, patient and efficient throughout the process, getting me the More

by deborahrodriguez61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Zamler
Mar 05, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that Jeff was helpful and polite during the sales process. Jeff is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure doing business with you, we look forward to working with you again. Regards, Gabe Levy - Sales Manager

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