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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 246 reviews

December 06, 2013

Service personnel were courteous, professional and helpful. Communicated explicitly what needed to be done to repair my Volvo's problems. Service was performed in a timely manner. More

by Joy85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurance Storck
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are pleased to hear that you had an all around positive experience with our service department. Our staff is always excited to go the extra mile for our valued customers. Thank you for your review and choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

November 15, 2013

I drove away from your showroom in Wappingers Falls on Wednesday, 11/13, in a 2013 S60 that I have had for 3 days and I love. I was very pleased with the sales staff, Margot Murphy and Mike Dillon, Sales More

by dpitcher50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margot Murphy, Mike Dillon
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to hear that you were pleased with our sales department. Our staff takes great pride in our work and always try to go the extra mile for our valued customers and exceed all their expectations. Thank you for choosign Hudson Valley Volvo. Regards, Mike Dillon - Sales Manager

November 13, 2013

Friendly staff who were accommodating to my young child while I talked business with the sales team. Purchased my vehicle yesterday and all is well so far. I'll update my review if anything changes, but More

by markeyd123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cohen, Linda Updegraff
Jan 13, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and worry free sales processes. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

October 25, 2013

I love my Volvo & have always received quality service from this dealership. I have always been given a loner car when requested. The staff at Hudson Valley Volvo has always been very accommodatin More

by Pugmax88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Storck
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued and loyal customers with exceptional service. It has been a pleasure doing business with you, and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

October 24, 2013

Quality of used vehicle selection, Effective no pressure Quality of used vehicle selection, Effective no pressure sales environment, ability to close the transaction in one visit. We had browsed the lo More

by mag66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kimball,Linda business manager,Jim sales manner
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am happy to hear that you had a positive experience with our sales department. We take great pride in our work and always try to go the extra mile for our valued and loyal customers. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

October 24, 2013

Everyone at this dealership was great to work with. Car was ready when promised. I was with my sales rep and another person at least two hours going over the car. Car was in pristene condition when picke More

by mcpalmieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Linda and a new person and I forgot his name
Jan 04, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are happy to hear that you were satisied with our sales department. Our team works diligently each and everyd day to ensure that all our customers have comfortable and worry free sales processes. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

October 03, 2013

Charged $120 to turn off check engine light. Claimed I wanted problem diagnosed and that was minimum charge to do so, but I only wanted light turned off to get car inspected. They said they would see why More

by David.Zagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Oct 14, 2013 -

Volvo Cars Hudson Valley responded

I am sorry for your less than satisfactory service experience. Our goal is and always has been to provide outstanding service to our custoemrs. We hope you will come back and give us another chance to regain your good will. Regards, Jason Tuminaro - Service Manager

October 03, 2013

We had a great experience at Hudson Valley Volvo as they guided us through our first leasing experience. We were pleased with how they worked to meet our budget and put us in the car we wanted. More

by Sieg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kimball
Oct 14, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that you had a positive experience with our sales department. We take great pride in providing all our valued and loyal customers with superior customer service and making the sales process a pleasant one. We appreciate your business. Regards, Don Chittum - Sales Manager

October 02, 2013

I had seen the exact car I wanted on Cars.com from this dealership, the day I went to go look at it, I got to test drive it and I fell in love with it right away! Mike was a really big help and friendly! H More

by kroundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike And Chris
Oct 14, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. We are very pleased to hear that you had a positive experience with our dealership. Customer service is our top priority so it is always greatly rewarding to hear about your latest experience. We appreciate your business, and as always we look forward to doing business with you again in the future. Regards, Don Chittum - Sales Manager

August 01, 2013

My experience purchasing my new Volvo was wonderful! Margot's knowledge about the car was extaordinary and she truly let the car "sell itself!' The staff members I met were friendly and sincerely excit More

by dcassara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy
Aug 15, 2013 -

Volvo Cars Hudson Valley responded

Thank you for your review. Customer service is our top priority, so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Chris Gavin - General Manager

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