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Volvo Cars Hudson Valley

Wappingers Falls, NY

4.4
246 Reviews

1152 Route 9

Wappingers Falls, NY

12590

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Showing 246 reviews

June 13, 2014

Love the XC70 If you loved Saabs, you will love Volvo. The XC70 has lots to satisfy any techy. Owen is an excellent salesman: patient, knowledgeable, good persona More

by SoapGoddess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
Feb 15, 2016 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am delighted to hear that Owen was helpful during your buying experience. Owen is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

May 29, 2014

Good sales people, can't say the same for business manag salesman was Bill & he was great. Once handed to the business manager it was down hill. Would not recommend because of her! She was able to get me a g More

by N.W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill & Linda
Feb 15, 2016 -

Volvo Cars Hudson Valley responded

I apologize for your less than satisfactory experience with our sales department. Our goal each and every day is to provide outstanding customer service to all our valued and loyal customers. We hope you will come back and give us another chance to regain your good will. Regards, Mike Dillon - Sales Manager

May 09, 2014

Diego Arreguin Diego did a great job of understanding our needs & delivering our car in a timely manner. He was also very professional in the way he replaced Brain C More

by JamesChatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Arreguin
Feb 15, 2016 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. We are pleased to hear that you were happy with the service you received from our sales department. Our team takes great pride in providing all our valued and loyal customers with superior service, and making all their buying experiences a pleasant one. It has been a pleasure doing business with you. Regards, Mike Dillon - Sales Manager

May 08, 2014

We enjoyed our purchasing experience From the first email to the introduction to our car, we were given respect, great service and advice - advice - not pressure. Margot Murphy understoo More

by kerrymadigan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy and Michael the Sales Manager
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am very happy to hear that you were satisfied with our dealership. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experience with our dealership. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

April 28, 2014

Good service All of the issues have been either resolved or scheduled to be resolved during the next visit (due to some parts' order). Good quality, friendly worke More

by KisaMartovskij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan DeCicco
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am pleased to hear that you were satisfied with the customer service you received from our dealership. Our goal each and every day is to exceed all our customers' expectations. As always we appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCIcco - Service Manager

April 21, 2014

Best Dealership Ever! In all my years of buying and owning cars this dealership from sales to service has always been they best I've dealt with. I've bought my last 4 cars More

by JWixpny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan D. & Larry
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you. Regards, Dan DeCicco - Service Manager

April 08, 2014

They do not stand behind their mistake. I was trying to get A fault to be diagnosed in service. They did diagnosed it and gave me the cause of the problem. When I received the car, my car ha More

by volvo2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service MGR
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review. I apologize for your less than satisfactory experience with out dealership. I wish we had the opportunity to rectify the situation and gain back your good will. Please feel free to contact me directly, thank you. Regards, Dan DeCicco - Service Manager

March 19, 2014

Amazing people to work with. They were all very helpful and I would definitely and have already recommended this dealership. Thank you all so much for all your help! More

by VTurini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Murphy, Bob and Linda
Jan 02, 2015 -

Volvo Cars Hudson Valley responded

Thank you for your review and recommendation. I am very pleased to hear that you were happy with our dealership. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free visits. It has been a pleasure doing business with you, we hope to see you again in the future. Regards, Dan DeCicco - Service Manager

December 16, 2013

My car died on a parkway and needed to be towed to the dealership. When I first spoke to them, they didn't have any loaners available. By the time I got there, (about 3.5 hours later) they had a loaner More

by mb424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 15, 2014 -

Volvo Cars Hudson Valley responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our service department. Our team is always excited to go the extra mile for our valued customers. We appreciate your business and thank you for choosing Hudson Valley Volvo. Regards, Dan DeCicco - Service Manager

December 11, 2013

Great service first of all. The sales people were friendly and listen to what I wanted. The dealership was clean and they all came together to help out the customers. More

by calcorzil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margot Murphy, Anthony Castiglione, Linda Updegraff
Jan 15, 2014 -

Volvo Cars Hudson Valley responded

Thank you for your review. I am happy to hear that you were pleased with our sales department. Our top priority is our customer service, so it is always greatly rewarding to hear that you were satisfied with our dealership. It has been a please doing business with you. Regaeds, Mike Dillon - Sales Manager

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