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Volvo Cars Danbury - Service Center

Danbury, CT

4.5
125 Reviews

125 Reviews of Volvo Cars Danbury - Service Center

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March 04, 2012

Volvo of Danbury has been servicing our Volvos since 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am More

by spellegrino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review and recommendation. We appreciate your taking the time to let us know you had a positive experience with our service department. Our team takes great pride in providing superior service and making our customers' service experiences as pleasant as possible. Again, thank you for choosing Volvo of Danbury; we hope to see you again soon. Regards, Mike DeSanzo - Service Manager

March 04, 2012

Every time I bring my car for service I get the best out of it. All the employees are exceptional. Especially Mike Cerrone knows me by my name. He is very pleasant and professional. More

by isabelpasache
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review. I am delighted to hear you were pleased with our service department. Our staff works diligently each and every day, to ensure that our valued customers have worry free and comfortable service appointments. We appreciate your business. Regards, Mike DeSanzo - Service Manager

March 02, 2012

I have always been treated with respect and friendliness. Volvo of Danbury has been very accomodating with loaners and fast service on my car. I did not buy my car here but the other dealership in my area wa More

by leelou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review. We are pleased to hear you had a positive experience with our service department. We strive each and every day to provide exceptional service to all our valued and loyal customers. We appreciate your business and look forward to working with you again. Regards, Mike DeSanzo - Service Manager

March 01, 2012

Appointments are readily available on the day/time I Appointments are readily available on the day/time I request. Problems are explained and at times, if appropriate, options are given to me. The staff More

by mslrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerrone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you commenting on your latest experience with our service department. Our top priority is our customer satisfaction, so it is greatly rewarding to hear you were pleased with our dealership. We appreciate your business and hope to see you again soon. Regards, Mike DeSanzo - Service Manager

March 01, 2012

They are always friendly and ask detailed questions regarding the issues and do a thorough job of servicing and testing before returning your car to you. This is a professional dealership, always imma More

by ploch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone, and Mike DeSanzo, Rob not sure of his last name.
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review. I am delighted to hear you were pleased with our service department. Our team is always excited to go the extra mile and answer any questions or concerns our valued customers may have. Thank you for choosing Volvo of Danbury. Regards, Mike DeSanzo - Service Manager

February 29, 2012

I have been working with Mike Cerone in Danbury for a number of years and he always is very friendly and goes out of his way to be helpful with any number of problems that I have had with my various Volv More

by juliatunderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review. I am happy to hear about your latest experience with our service department. Our staff is always excited to go out of their way and answer any questions or concerns our customers may have with their vehicles. We appreciate your business and thank you for choosing Volvo of Danbury. Regards, Mike DeSanzo - Service Manager

February 28, 2012

I have purchased 4 Volvos from this dealership.I still own 2 and all have been serviced there. Mike Cerone Service Advisor knows his business.He is always professional,courteous, and obviously has 100% More

by Joe Kasinskas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review. I am delighted to hear Mike was professional and courteous throughout the service process. He is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure doing business with you. Regards, Mike DeSanzo - Service Manager

February 28, 2012

I had a very positive experience with Volvo of Danbury. Mike was very friendly and told me what to expect and the time frame. Was offered coffee. My car was ready in the time promised and Mike went over More

by Abharrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. Our goal each and every day is to exceed our customer's expectations. We appreciate your business and look forward to seeing you in the future. Regards, Mike DeSanzo - Service Manger

February 27, 2012

I have purchased 5 new Volvos from Danbury Volvo starting with a 1991 940. I currently own a two 2001 S60s and a 2011 S80 and have all of the servicing done there. Mike Cerone is one of the best service con More

by jpligos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Jan 21, 2013 -

Volvo Cars Danbury responded

Thank you for taking the time to submit your review. I am delighted to hear that Mike was helpful during your service appointment. Mike is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers' have come to expect. Thank you for choosing Volvo of Danbury, we hope to see you again soon. Regards, Mike DeSanzo - Service Manager

February 27, 2012

Mike Cerone is one of the best service managers I've ever worked with. He attentive to detail and very customer service focused. I will recommend all my friends who have Volvo's to see Mike. More

by kmoker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Dec 10, 2012 -

Volvo Cars Danbury responded

Thank you for your review and recommendation. I am happy to hear you were satisified with the service you received from our dealership. We strive each and every day to proivide exceptional service to all our valued customers. Thank you for choosing Vovlvo of Danbury. Regards, Mike DeSanzo - Service Manager

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