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Volvo Cars Danbury - Service Center

Danbury, CT

4.5
125 Reviews

125 Reviews of Volvo Cars Danbury - Service Center

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April 12, 2025

Bought my car here and the dealership and service department are first rate. Professional and excellent communication on all levels. Friendly and accommodating. More

by malka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 14, 2025 -

Volvo Cars Danbury responded

Malka, Thank you for your thoughtful review! We're glad to hear both our sales and service teams provided a professional, friendly, and seamless experience. We appreciate your trust in Volvo Cars Danbury!

April 03, 2025

Long wait on simple job plus they didn’t do what we asked thank you More

by vjones3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 07, 2025 -

Volvo Cars Danbury responded

We’re sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Your feedback is important, please feel reach out to our team so we can discuss this further. (203) 409-8563

February 22, 2025

PLEASE EXCUSE THE CAPS, MY EYES! TIFFANY IS GREAT, SHE ALWAYS HAS A SMILE IN HER VOICE ON THE PHONE, AND IN PERSON SHE IS EVEN BETTER, IF THATS POSSIBLE! SHE IS SO SUITED FOR HER JOB More

by YOUR WORST NIGHTMARE CUSTOMER!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THE VOLVO TEAM IS GREAT OVERALL! , Jeremy Abramson
Feb 24, 2025 -

Volvo Cars Danbury responded

Hello, Thank you so much for the amazing feedback! Tiffany will be thrilled to hear your kind words. She truly is a gem, and we're so lucky to have her on the team. We're glad she’s able to handle everything with grace and kindness—she’s definitely a pro! We appreciate you and your continued support!

October 20, 2024

Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happ More

by Reisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All top notch!
Oct 21, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your experience! We're so glad we could assist with your tire issue, especially on a Saturday afternoon. It’s great to hear you enjoyed our comfortable waiting area. If you ever need anything else, feel free to stop by—we're always here to help!

September 10, 2024

Danbury Volvo is an outstanding dealership! We purchased a car from them and recently had it serviced for the first time. The dealership is fabulous, caring, professional and beautiful! More

by maureenorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Master TPC
Sep 11, 2024 -

Volvo Cars Danbury responded

Maureen, We're delighted to hear that your experience with both purchasing and servicing your vehicle at Volvo Cars Danbury has been exceptional. Our team takes pride in providing caring and professional service, and we're glad you felt that during your visit. We look forward to continuing to serve you and keeping your vehicle in top shape!

Sep 11, 2024 -

maureenorton responded

We look forward to our next visit too! I also wanted to give a special shout out for Tiffany who was out service advisor. She did a wonderful job!

April 28, 2024

Very DISAPPOINTED: SERVICE can’t solve dangerous problem in 4 visits: “key removed” message often! More

by Bogusfarm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Service Manager
Apr 29, 2024 -

Volvo Cars Danbury responded

Good Morning, Please reach out at your earliest convenience to discuss your visit further. Thank you.

April 26, 2024

Danbury Volvo Always give excellent service and advice. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with. More

by deco_swiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 29, 2024 -

Volvo Cars Danbury responded

Good Morning, Thank you for sharing your experience with our service department. If you have any questions or concerns, we are a phone call away.

March 07, 2024

It’s extremely comfortable while waiting. I love the whole process and how nice they are. More

by Sekuhn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 08, 2024 -

Volvo Cars Danbury responded

Tanya, We appreciate you taking the time to share your experience about your visit to our dealership. If you need anything else, we're a phone call away!

May 16, 2022

Great sales department very help and attentive, Service is a disaster, owning two new Volvos, a 21 XC 40 Recharge and 22 XC 60 Recharge and not have any real issues, just regular scheduled maintenance. Ser More

by jamessharp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service coordinator/manager
May 20, 2022 -

Volvo Cars Danbury responded

Hi James, We always aim to achieve high customer service standards, so it is discouraging to hear that your experience with our service department has not met your expectations. We regret any inconvenience this may have caused you and are currently working on changes to handle recent volume levels. We encourage you to get in touch with us if there is anything else that we can do for you and your vehicle. Chris Gavin General Manager ChrisGavin@ThePremierCollection.com

November 08, 2018

Annual service-Macgeorge 18 I was helped by Melanie Sullivan and Michael Villani who demonstrated great helpful service and took great care to answer my questions on my vehicle More

by Mcgeorge18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan and michael villani
Nov 09, 2018 -

Volvo Cars Danbury responded

Hello, We love reading that our fellow team members were helpful and took great care of you! Putting the customer first is how we like to operate and we will do whatever we can to help them get exactly what they're looking for! Thank you for stopping by - we hope to see you again in the future.

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