
Volvo Cars Danbury
Danbury, CT
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Purchased new car. I would highly recommend this dealership. Our salesman was personable and thorough. The purchase transaction was very smooth and complete. They took c I would highly recommend this dealership. Our salesman was personable and thorough. The purchase transaction was very smooth and complete. They took care of title, insurance and warranty. More
Prompt and Courteous Service The staff is always attentive and the waiting are is pleasant and welcoming. My car gets fixed while I wait in comfort or have the use of a loaner at The staff is always attentive and the waiting are is pleasant and welcoming. My car gets fixed while I wait in comfort or have the use of a loaner at no charge. Plus I can usually schedule an appt within a day or so of calling. More
great service This Volvo dealership provides excellent service to its customers in a professional & timely manner.They are great to work with. I recommend them hig This Volvo dealership provides excellent service to its customers in a professional & timely manner.They are great to work with. I recommend them highly. Recent price reductions have made them more competitive More
Outstanding Service This is the second time I have worked with Volvo of Danbury. I found their helpfulness, kindness and professionalism to be outstanding. Both times, This is the second time I have worked with Volvo of Danbury. I found their helpfulness, kindness and professionalism to be outstanding. Both times, they helped me find the exact car I needed that fit my family and my budget the best. I choose Volvo for safety, but I am a pragmatic shopper therefore I choose the basic models. Volvo of Danbury still treated me like a VIP customer and I can tell they treat all customers like this. I always feel I can trust them and I know they will take care of every detail for me in the transaction. Both times, the sales were extremely easy and the salesperson (Kevin Kilroy) could not have been kinder, more knowledgable, and more thorough. More
quick response My car came up with an engine failure notice so I needed to have it serviced immediately. Mike took it right away and gave me a loaner so I could get My car came up with an engine failure notice so I needed to have it serviced immediately. Mike took it right away and gave me a loaner so I could get on my way. More
Great service Recently brought my older V 50 in for excessive road noise and was relieved to find out it needed new tires and nothing else. Volvo of Danbury is exce Recently brought my older V 50 in for excessive road noise and was relieved to find out it needed new tires and nothing else. Volvo of Danbury is excellent at diagnosing and solving the problems efficiently. Melanie, Mike, Jon, and the tech crew are knowledgable and true professionals. More
Easy, Professional, Competitive and Efficient I typically would not rate a dealership, but with the recent experience I had, when buying a 2012 certified used Volvo XC70, it needed to be recognize I typically would not rate a dealership, but with the recent experience I had, when buying a 2012 certified used Volvo XC70, it needed to be recognized. -I sent and email inquiry after hours on a weekend, it was responded to by an actual salesperson , almost immediately. -The price they were asking was already competitive, after my first meeting with them and their review of my trade, they sharpened their pencils still more. -They advised me that I could pick up the car that evening, even with an outstanding loan on it and a new one to be created. -Stephanie in sales, and the finance manager were professional and efficient. Overall, amazing experience, much better than the many other Volvo dealers my family has worked with for the past 20 year! More
Outstanding experience ... as always! Recently called Volvo of Danbury late afternoon on a Friday regarding a gas smell from my 2004 Volvo XC70. I spoke with Jon Cooper. After asking me Recently called Volvo of Danbury late afternoon on a Friday regarding a gas smell from my 2004 Volvo XC70. I spoke with Jon Cooper. After asking me a few questions, he suggested it might be the fuel pump. Since I didn't want to worry about the cost of the repair all weekend, at my request Jon provided me with an estimate. He was also able to fit me in for servicing first thing Monday morning. It was indeed the fuel pump! I was impressed when Jon took the time to ask me a questions to help diagnose the issue on Friday when I first called ... and even more so when we discovered he was correct. I've had every servicing done on this car (now 176K+ miles) at this dealership, and they just keep getting better and better! Great job, Jon and the rest of the staff including Mike Cerone who has also helped me many times in the past! More
Like flying first class The service department at Volvo Danbury are professional, knowledgeable and patient. I always feel like a top priority in a world where I have to mov The service department at Volvo Danbury are professional, knowledgeable and patient. I always feel like a top priority in a world where I have to move at the speed of everyone else. More
Top Notch! Excellent service. We had an appointment and had planned to drop the car off in the evening. It began to snow and my wife was concerned about driving Excellent service. We had an appointment and had planned to drop the car off in the evening. It began to snow and my wife was concerned about driving with the kids. Mike offered to have someone give me a ride home in the snow! Unfortunately the vehicle needed a second day to complete unforeseen repairs. I was concerned that we would be stuck at home a second day. Once again Mike came to the rescue and was able to find us a loaner so we could stay on top of our busy schedules. All the while he was courteous, patient and explained all the work that was to be performed and answered all of my questions. More