Volvo Cars Danbury

Bad Service Repair My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was cl My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was clogged and software was needed to be updated for the bluetooth. I went up at the end of the day when I was told the car was ready, paid and when I got in the car both the check engine light was still on and the bluetooth still didn't work! I left it for another day and then was told the fuel pressure sensor needed to be fixed. Customer service offered to bring the car back to me at the end of that day. When the car was returned my gas tank was on empty (when I had left it with about 1/3 tank of gas) and the blue tooth still was not working! They told me the problem was with my iphone (when I had already had the phone checked) but I was charged for the bluetooth. I also had to go directly to the closest gas station to get gas immediately! I found their service to be sloppy, not thorough and very unprofessional. We will not be going to Volvo of Danbury again! More

Great Overall Experience I had the pleasure of working with Gabe Levy and his team recently and the experience far surpassed any expectations I had. They worked as one team . I had the pleasure of working with Gabe Levy and his team recently and the experience far surpassed any expectations I had. They worked as one team . Every question that I had was answered to my complete satisfaction and I ask a lot of questions! This is my 4th vehicle either leased or purchased from this Volvo dealership and it was my best overall experience to date! I will be back. More

Great service department! My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many mo My wife had her car serviced this week. As always great experience and courteous staff. Love this dealer ship. On our fourth car from them and many more to come. Keep up the great work😍 More

Always consistent - Always great Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a test Mike Cerone and the team at Danbury Volvo have been servicing our cars for many years. The mere fact that Mike has been there the whole time is a testament to the consistency and professionalism at this location. I have seen them patiently explaining a simple repair to someone who has no idea about car repair and doing it in a way that that customer was comfortable knowing what had to be done. More

XC60 service. Had my car serviced @ Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top Had my car serviced @ Danbury Volvo this past week. Mike ( service writer) went above a beyond as usual. The service department lead by Melanie is top knotch, I wouldn't go anywhere else! Technician (also Mike ) prior to working on my car went out for a test drive with me. He was spectacular in troubleshooting a sound. Car is amazing!!! We own 3 Volvo's & they all are fabulous. Thank you Melanie & Team More

Routine checkup was on a timely basis The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in. The rating was based on the service I received. It was friendly and the waiting area was comfortable. That is all my experience was involved in. More

Very good service treatment Very knowledgable and helpful. On time, on budget. Will return for additional work and estimates. Scheduling appointment was smooth and they were able Very knowledgable and helpful. On time, on budget. Will return for additional work and estimates. Scheduling appointment was smooth and they were able to fit into my schedule. More

no substitute for experience ! 1. I recently had an issue with the power steering, Melanie promptly and graciously offered me the use of a loaner right off the bat! ... I'll alwa 1. I recently had an issue with the power steering, Melanie promptly and graciously offered me the use of a loaner right off the bat! ... I'll always remember that, and thank you Melanie. 2. In addition, I brought in our beloved '08 xc70 for a servicing and was very pleased with the level of service and for pointing out the warning signs for potential mechanical problems. Mike Cerone's communicating and advising skills are greatly appreciated by someone who has owed several Volvos. Mike is a great guy and super knowledgable. 3. I had the good experience of being advised by Jon who was very direct and straight forward. I especially liked how he patiently answered my many questions and got back back to me after conferring the technician in detail. More

Danbury Volvo=Customer Service Excellence My most recent experiences at Danbury Volvo are probably the best to share. Although my 12+ years as a customer have consistently been as a very staff My most recent experiences at Danbury Volvo are probably the best to share. Although my 12+ years as a customer have consistently been as a very staffed customer. Having expereinced a major accident late last year I can tell you first hand that their collision dept. will do all they can for you. My goal was to get my car back-- not to have it totaled. It was a close call-- through careful sourcing & unbeleiveble patience, Shannon & her team returned my beloved station wagon to me. It was like new-- beautifully restored. The service team is equally awesome too-- John, Melanie, Dan, Mike are wonderfully courteous, caring, friendly and constantly go over and above the call of customer service duty. I'm truly greatful all these folks are there at the ready, whenever our family's aging "fleet" of cherished Volvos need a shot in the arm to keep on trucking!!! More

Excellent A+++ service Mike is by far the best service manager I've ever dealt with...very professional and goes the extra mile to ensure exceptional service is being provid Mike is by far the best service manager I've ever dealt with...very professional and goes the extra mile to ensure exceptional service is being provided. More