Volvo Cars Danbury

Our salesman,Kevin,was as professional as any I've have ever encountered and the service staff was not only service oriented but always willing to explain. ever encountered and the service staff was not only service oriented but always willing to explain. More

We purchased our used 2007 Volvo XC70 from Danbury Volvo. The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service professionals. It also helps that they have loaners. My only message is to the Volvo PRESIDENT and HEAD DESIGN TEAM. If you want to keep selling cars you need to make them ALOT MORE FUEL EFFICIENT! My next CAR may not/at this time WILL NOT be a volvo unless we SEE MAJOR IMPROVEMENTS IN PARTS COSTS AND FUEL EFFIECIENCY. Also, get your ENGINEERS TO DESIGN A CAR WITH NO MORE BLIND SPOTS - instead of ridiculuos 1300.00 sensors on SIDE MIRRORS. Do the Volvo Brand a favor and get your TEAM ON IT. WE are educated comsumers and the competition is showing VERY TEMPTING OPTIONs. MTC-my two cents happy easter/passover More

Had a rear brake issue with my certified s80. I needed Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put off or told to come back Wednesday, and I did not want to risk driving it. Rob, my serivce writer was great. He understood my sense of urgency and worked with the technicians to get me in and out quickly. These guys are great to deal with - Fast, Friendly and they understand good customer service. Give 'em a try. More

Everyone at Danbury Auto is incredibly helpful. I have been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car More

While i can buy my Volvo's at any dealership (we own two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait in a nice comfortable environment if the service is short. More

This visit to Volvo of Danbury was for the scheduled 120,000 mile service on my 2004 XC70. This is an extensive service visit and the technician found additional items that needed work. Mike Cerone le 120,000 mile service on my 2004 XC70. This is an extensive service visit and the technician found additional items that needed work. Mike Cerone let me know what was covered on the 120,000 mile service on my prior scheduled service visit and the additional items found were either already known by me or expected (normal wear). Everything was explained completely by Rob Lollie or Mike Cerone, as always. I bought my Volvo at Volvo of Danbury and have used their service department for my cars scheduled maintenance since new. I've known Mike Cerone for years. He knows me and more importantly my car. Mike, Rob and Mike DeSanzo (the Serv Dept Mgr) provide exceptional customer service. My Volvo (with 120,000 miles) runs like new car. Part of that is because "its a Volvo" and the other part because of the service I receive at Volvo of Danbury. More

I had an issue that concerned me, but no appointment. They got me in, and Mike Cerone calmed me down,( a usually difficult task), and within one hour my car was ready, and completely fixed under warranty They got me in, and Mike Cerone calmed me down,( a usually difficult task), and within one hour my car was ready, and completely fixed under warranty, allowing me to attend to some important prescheduled matters, without being totally thrown off schedule. VERY much appreciate my treatment, and the job was done properly. More

I brought my car in for, what I thought was one of the "big services" but Mike took the time to check my car history and let me know that it wasn't in need of a service just yet, all it needed was a an oi "big services" but Mike took the time to check my car history and let me know that it wasn't in need of a service just yet, all it needed was a an oil change. I appreciated his honesty and while I was completely embarresed that I wasted his time, he couldn't have been friendlier about it. Mike Cerone is a great asset to your company. More

These guys are dishonest I will only have them do warranty related service . Anything else is likely to be both overpriced and even unnecessary. In short, they tried to sell me $1400 of service tha warranty related service . Anything else is likely to be both overpriced and even unnecessary. In short, they tried to sell me $1400 of service that was not required. They details are below: After taking our car in for scheduled maintenance we were told that our front brakes were at 1mm (out of 10mm) and needed new pads & rotors ($729) and rear pads ($220) as well. In addition Mike Desanzo said we needed a transmission flush for $345. I had Firestone service (2 miles away) give me an estimate for the transmission flush that came to $150. However, Firestone said it was unnecessary (as it would be part of a regular service in 5k miles) and that our front brakes measured 6mm so no service was yet required on them or the rear brakes. The moral of the story is: go to Firestone to get better prices and honest feedback on the status of your car. More

I have purchased three volvos at volvo of Danbury. I have been inpressed by their service dept, by their salespersons, also being pleasantly greeted by the receptionist. The cleanliness and prompt service is been inpressed by their service dept, by their salespersons, also being pleasantly greeted by the receptionist. The cleanliness and prompt service is also a plus. More