Volvo Cars Danbury

Very Professional and helpful. I have purchased 5 vehicles from Volvo Danbury and have had a very positive experience. During these years, the service department has handled issues without any proble vehicles from Volvo Danbury and have had a very positive experience. During these years, the service department has handled issues without any problems. I would recommend Volvo Danbury to anyone. More

My car was towed in on a Tuesday. I received a call from Rob on Tuesday around 430 and he informed me that they hadn't looked at the car but would on Wednesday and I would have my car back. I joked ab from Rob on Tuesday around 430 and he informed me that they hadn't looked at the car but would on Wednesday and I would have my car back. I joked about snow coming on Wednesday and he assured me that Volvo would only close if a blizzard hit. On Wednesday no one had contacted me so I reached out to Volvo. That's when I was informed that my car wouldn't be looked at. I had to speak with Rob who said ok they will take a look at it. Got a call that I needed a new battery for $356.00. Ridiculous. My husband ran out in the snow and bought a battery for $100.00. At the end of the day I was notified that I wouldn't be getting my car back till Friday so now I went out in the snow to rent a car. On Thursday at 5:20 pm I received a message that my car was ready but they close at 5:30. I would be able to pick up my car with the sales department. When I got in the car the low tire pressure light was on. I spoke with Carly who informed me yo drive the car a couple of miles and the light will go off. When now its Monday and the light keeps going on and off. All I am told is to fill the tire with air. My light was not on before my visit and my tires are only a month old. Thanks Volvo for charging an arm and a leg and messing up my tires. I really need to go to MK Volvo instead. More

Service is outstanding. Personable and prompt. Kept informed of progress, and contacted with any issues regarding cars being serviced. Delighted to get car washed as part of service. Great job! informed of progress, and contacted with any issues regarding cars being serviced. Delighted to get car washed as part of service. Great job! More

Have dealt with Volvo of Danbury since 1996 and their service has been excellent, and that is one of the reasons I continue to buy Volvos. The whole staff is a pleasure to work with and the quality of th service has been excellent, and that is one of the reasons I continue to buy Volvos. The whole staff is a pleasure to work with and the quality of their work is great. Have put on over 400,000 miles on three cars thanks to how well they have been built and are maintained by Volvo of Danbury. More

My 10 yr old Volvo V70 needed extended work as well as a regular service. Mike was great keeping me informed as to the progress of the work and even arranged to have the car delivered to my driveway when I regular service. Mike was great keeping me informed as to the progress of the work and even arranged to have the car delivered to my driveway when I coudn't come and pick it up. I will always use this dealership for service. More

The customer service and mechanical service are always excellent! The atmosphere is friendly, supportive and helpful. Not busy or pushy at all. Will continue to use the Danbury Volvo Service Department as excellent! The atmosphere is friendly, supportive and helpful. Not busy or pushy at all. Will continue to use the Danbury Volvo Service Department as long as we own a Volvo. More

We have had our Volvos serviced at Volvo of Danbury since 1998. We are satisfied with the quality of their service, their flexibility with squeezing us in when we have an emergency repair, and their ability 1998. We are satisfied with the quality of their service, their flexibility with squeezing us in when we have an emergency repair, and their ability to diagnose the problem and fix it the first time. Volvo is positioning itself as a premium manufacturer and this service department works very hard to provide the level of service that you would expect from such a brand. More

I had a tail light burn out and when I called to get it fixed, they were extremely friendly and helpful. They offered to fix it that very day. When I arrived at the service center I was politely greeted an fixed, they were extremely friendly and helpful. They offered to fix it that very day. When I arrived at the service center I was politely greeted and the service was prompt. During my brief wait I enjoyed a cup of coffee in the waiting area which was very clean and the service manager was available to answer my questions. The defective bulb was replaced free of charge and I was on my way! More

We have had our 3rd XC70 serviced at Volvo of Danbury for many years; they know the cars superbly well and are pretty accurate in diagnosing issues and resolving them. The past few times we have had schedule many years; they know the cars superbly well and are pretty accurate in diagnosing issues and resolving them. The past few times we have had scheduled service, there were residual issues after my wife picked up the car. Mike Cerone and Mike Desanzo are top notch customer service folks - they immediately tended to the issue and resolved it while offering a free loaner and pick-up / drop off service of our car. We will continue to take out Volvos there no doubt. More

Mike Cerone is the best service rep I've ever worked with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this de with. If you ever lose Mike, you lose me and I'll go back to buying Mercedes. I have two complaints: 1. I've bought three Volvo's from this dealership combo, for over $120,000 in total, in the last 12 years. I've taken each of them for every servicing to you. Never bounced a check. But when I came in earlier this week, for a $63.28 service charge, I still had to show my driver's license when I wrote a check. THAT'S ABSURD!!! Not Mike's fault, obviously - he was a little embarrassed - but dealership management might want to take a harder look at the way it treats it repeat customers, if it want's them to "repeat." 2 - This is the third time I've tried to write a "review" using this website. The last two times, as iT did today, it let me write the review, then asked me to "log in," which I did. It then went back to the beginning and made me write it over. The last two times I got frustrated and just quit. This time I stuck it out and did it. Either get this site reprogrammed to be more "user friendly'" or stop using it! More